Ocean Coral & Turquesa All Inclusive

Don’t get me wrong we had an amazing holiday but I have been to a lot of 5 star resorts and this hotel is not 5 stars. The people who work there could not speak English at all even basic English so it was quite hard to communicate with them even when you are talking at the bar asking for a drink they struggle to understand you and give you the wrong drink. Bless them I get they are just working but you would expect to get the right drink when at a 5 star resort. Whereas I noticed that they were extremely friendly with people who knew how to speak Spanish. Second of all everybody there begs for tips and if you don’t give a tip to the people serving you at the restaurant they don’t look after your table and sometimes even ignore you. Third of all this is nobody’s fault but unfortunately when we were there there were massive amounts of seaweed in the sea which meant couldn’t use the beach and I understand they can’t do anything about this but there is no disclaimer when advertised saying there is seaweed there. The seaweed smells sooo bad it literally makes u gag the minute you step outside your hotel room. Trust me I thought it wouldn’t be that bad but it was soo bad. Fourthly the maids that come and clean your room daily do not change your bedsheets and wipe the floors you literally have to tip them and explain to them that you want you bedsheets changed and it’s super hard when they don’t understand any English. Now coming to the good parts honestly the food was incredible like we are so much and did not feel ill there was so much variety and very very tasty so that was really good. Pool was really great there’s a bar at the pool which is so handy and a little jacuzzi bit which is great. The reins are really big and spacious which is really good as you don’t feel crammed. Toilets were clean at all times and overall so happy we had a good holiday I am just being completely honest.

Oliver checked us in on arrival & out on departure. He was very welcoming & knowledgable upon our arrival & extremely efficient & friendly upon our departure. Luiz was a wonderful Butler & very helpful. Actually, all the staff were extremely kind & helpful. The food was wonderful with no exceptions. This was our second visit to Ocean Coral & Turquesa & we will definitely return for a third one.

Great resort, great experience! I loved the entertainment- Michael Jackson, water show, foam parties and more. The staff were very attentive and personable. Eddie at the front desk was very sweet and accommodating. He made sure to put in a special request for my friend’s birthday. I would recommend this resort!

We just returned from Ocean Coral Resort and wanted to share our experience. The resort itself was decent, though it didn’t quite live up to five-star expectations. Some areas felt a bit run down and not as clean as we had hoped, and the food wasn’t the greatest—it felt more westernized than authentic. That being said, the staff truly made our stay memorable. In particular, our butler Sebastian was absolutely amazing. He went above and beyond to take care of us—whether it was arranging our dinner reservations, helping us plan excursions, or simply checking in to make sure we had everything we needed. His attentiveness, professionalism, and genuine kindness really elevated our trip. Honestly, Sebastian is the only reason I gave this resort 4 stars instead of 3 (or lower). If I could rate him separately, I’d give him 10 stars without hesitation. He was the highlight of our stay, and I can’t recommend him enough. If you’re visiting, be sure to request Sebastian—you’ll be in excellent hands!

​We selected this resort for its convenient location near the airport, and we couldn't have been more pleased with the incredible attentiveness of the staff. Splitting our time between the three beautiful pools was a treat, especially the main pool with its peaceful, family-friendly atmosphere. ​The highlight of our stay was the exceptional service we received from Antonio at the juice bar. We were fortunate to meet him on one of our first days, and his dedication to ensuring our comfort was outstanding. He would consistently seek us out to make sure we had everything we needed, providing a level of care that was truly remarkable. His service made our experience unforgettable. Seasonally the weather was hot as expected. The only challenge we had was the beach because of the seaweed but the beach crew did the best they could to keep it as clean as possible