Residence Inn Bend

Great stay - facilities were modern and extremely clean. The breakfast was a nice touch

Pros: Beautiful, elegant Decor. The Lobby area is lovely, with a fireplace, lots of seating and built-in bookcases. Ther is a small bar adjacent with happy hour. The pool/hot tub area is very clean, contemporary. The hot tub was always hot and clean with plenty of towels. Our room had 2 queen beds with a pullout couch, a full kitchen (dishes, pots and pans, plenty of dishes, corkscrew, etc. Large, well appointed bathroom with big mirror and walk-in shower. The included breakfast was always hot and delicious with plenty of choices for everyone. The staff are all top notch- from front desk to maintenance to bartender to breakfast staff. This hotel is an easy 8 minute walk to Old Mill shopping area. Cons: Just a couple: The foldout couch was VERY uncomfortable (as they all seem to be). We were charged $12.00 per day for parking when we didn't have a car (they did take this off our bill when we asked).

Everything was great about this hotel, except mobile check-in was not available when we tried many times 1.5 hours prior to our arrival. We needed to wait in the lobby till 4:45 pm for entering our room full of bleach smell. The front desk offered a complimentary free parking and later explained they're short on staff. I would suggest to do mobile check-in as early as you can.

When we checked in the first thing I noticed is that the bed looked floppy and messy, I pulled down the sheets and there was dirt and body hair in the bed, it obviously had been remade dirty. They switched us rooms and the next room was much cleaner. The breakfast options were awesome, I especially enjoyed all the oatmeal bar. Several things they advertised online turned out to not be accurate and that was disappointing. It stated they always had fresh coffee, but several times I went to get coffee during my stay, they were always empty. They advertise the Bond St Bar open until 10 pm. My husband came back from a concert at 9:40 and waited for a few minutes and nobody was there, apparently they closed early. On a concert night... lame.

So, great stay in a wonderful 2 bedroom suite, better than average breakfast, a 3 block walk to Mill District, friendly and accommodating staff. The location is a little off the grid with the Springhill Suites having a more enviable location - all things being equal. I wasn’t too keen about the $12/day parking fee. Still, wonderful lobby and impressive view from our suite.

The hotel itself is nice, as the staff I spoke with. It was the manager that emailed me that could not help. Apparently there was a miscommunication between my understanding of being able to receive a credit on most of my stay. I reserved the hotel from a Wednesday through Saturday as my daughter was having a baby and I live out of town. Due to complications, I never slept at the hotel. I did a mobile check in on that Weds but called the hotel to let them know I wouldn't be there as I had to stay at the hospital. I did show up Thursday and Again on Friday to shower but ended up checking out on Friday in person as I didn't really need the room. I received a credit for one night only, so basically I paid over $1000 for two showers. Disappointed since these were unforeseen circumstances and I was hoping for a little grace from the hotel.

Beautiful, well maintained property and very nice staff from the front desk, to housekeeping, to the bartenders. The lobby is beautiful and a nice place to hang out and read a book! There is an outdoor grill and seating area. Old Mill is across the street and you can easily walk to the shops and theater. It’s about a 20-25 minute walk to downtown. Rooms are spacious and well appointed. Housekeeping didn’t happen on the appointed/pre-selected days but I tracked down a cart at the send of the day to refresh toilet paper, etc. The laundry room is HUGE with maybe 8 washers and dryers ($3 per load-coins only). Please make the OJ a little less watery! Would definitely stay here again.

Wow, this place is amazing. One you know at 99% of hotel the cleaning solution makes your feet stick to the floor not here. The full kitchen is well appointed and CLEAN. The bed was very comfortable and the noise level is minimal. I will definitely be back. Good job whoever put this place together. Very appealing!!