Kiki Witz

Good accommodation, and excellent service Mrs Ada and restaurant staff were pending of everything that I need. Fresh food I recommend this place to everybody

Lovely Place and location. Rooms are clean, polished and well designed . Able to connect with nature and the environment.

Our experience was unfortunate. It appears that the general staff is insufficiently trained to run the property. Restaurant hours were published as 6-8 but was open when they wanted. When we did finally manage to get there when they were open 1.5hrs wait for meals and the orders were wrong. High School kids that seated us and waited on us were untrained and unmotivated. Most of the time we were there they were too busy playing on their phones at the bar to check on the guests while no one had drinks. Other guests had the same experience. My wife had ONE mandatory feature for wherever we stayed - a pool. Unfortunately the pool was not regularly cleaned through the week and after hours staff didn't know how to turn on the lights. So you go and do all the tours, etc and come back to hang out at the pool, in the dark. Hung out the "please clean room" sign only to have staff miss that. Finally to contact the front office to get room cleaned. They seemed to be unable to wrap their heads around having guest all week instead of just over the weekend as things did marginally improve Saturday and Sunday from the looks of it. All in all it is a shame, it's a nice property.

Could have been great. Nice rooms and a nice looking property when you arrive. Staff does not seem to have the amount of training to properly run a property however. The resort played up the pool and onsite restaurant. Wife wanted the pool, the only big request she had. The pool was not cleaned most of the week and the after hours staff did not know how to turn the lights on. So you have a great day doing things off property and come back to hang out at the pool. In the dark. Restaurant hours were published as 6-8. Sometimes the staff didn't open the restaurant, other times they opened late and closed early. When we did catch up, it took 1.5hrs (no joke) for our food and the orders were wrong. The high school kids working there as water boys and waitresses were (unfortunately) obviously untrained and unmotivated. We sat with empty glasses most of our meal. Other guests had the same experience. Hung out the "please clean room" sign and finally had to complain to get additional linens and towels. The property has potential, no doubt about it. However serious training of staff is needed. Pros - close to the capital so you can go get food, etc. Clean, comfortable room, nice area.

Very nice spot and super friendly and helpful staff and management (thanks Ada!). If business or adventure bring you to Belmopan, stay here. Close to zip-lining and tubing and ATM cave. Stay in the Chamboo cabaña if you can. Very pleasant room. Pool was nice too. Restaurant and pool bar were closed when we stayed, but nice atmosphere at both.

We booked a 1 night stay at Kiki Witz for it's location near Belmopan, central to the activities we had planned. Our party was 2 couples with 2 separate cottages reserved. The property management called me via What's App the morning of our stay to inquire about our arrival time. On arrival, the property was very quiet. We learned we would be the only guests staying that evening, a Saturday night in high season. We originally booked 2 units that were going to be a long way apart from each other. The management offered us a 2 bedroom unit instead, but upon looking at the unit, there were no ceilings in the bedrooms (walls, but open above). Due to snoring, we decided to take 2 separate units instead, and they upgraded one couple to the nicer unit and the units were side by side. Management inquired about us having dinner or breakfast on property, so that they could plan. Being the only guests, they were willing to accommodate our time preferences, etc. However, due to the limited menu available, we chose to dine out. (This is reasonable with low occupancy.) The property is right off of the highway but feels quiet on site. The rooms were comfortable and clean but a bit dated. Lighting was somewhat dim in the rooms and bathroom - my husband had difficulty shaving (he's in his 40's, so not too old). The pool area was very nice and the pool appeared clean. In walking the property, it was easy to see the vision and maybe the past glory of the property as a eco-spa or something. We did ask if we could use the pool later than stated hours (9pm closure) in the evening, since we were the only guests - no one to disturb. We were told yes. However, when we returned after dinner at 7:30pm, the lights in the pool area were all off. Again, I understand as we were the only guests that staff were leaving and finishing up things like turning off lights, but it did hamper our ability to enjoy the property. Overall, the property served us well for what we were looking for. I would stay again, especially as the management was so accommodating and kind.