Fireside Inn, Ocean's Edge

It was very clean. Beautiful well kept grounds. Francis at the desk was very helpful and friendly. She went over and about the call of duty ta make our stay great.

Room choices Would like a 2 bedroom with a living room

Our credit card was mistakenly charged $30,000 upon check-in. The mistake was not noticed by hotel staff for 3 days. The front desk person did not inform me of this charge at the time it was noticed or when I was checking out. It was only after I asked for a printed copy of the receipt that she informed me of this egregious error. No compensation was offered. The bill was impossible to understand. There were multiple charges, payments, and refunds. The front desk person was unable to tell me how the final paid amount resulted from the items listed in the invoice. I have no idea if I paid what I was supposed to pay. Then when checking out, we were not allowed a late check-out (12:00). The housekeeping was very substandard. The beds were not made well, and nothing else was done to tidy the room up. We got the king bed suite. It looked nothing like the website. The suite area had only 2 armchairs, whereas the picture had those plue a couch and a work area. I was unable to do any work on a desk and could only work with the computer on my lap.

have stayed there before clean,safe

Decent stay It was just OK. Older improvements. Bed was quite hard. Views were great from the room and the balcony was nice. No complimentary breakfast.

It’s okay needs an update Had mold on the curtains where the ac was blowing was black mold and on top of lampshades. Shower never stopped activity dripping all night