Beijing Coabana Hotel (Wansheng East Street Subway Station) Reviews

The hotel is nice to reach Universal, there is a bit of walking but doable. The room unfortunately smelled like someone smoked inside the second and third day. They give you water every day and change the towels.

It’s very near from Universal Beijing studio and there is a place and shopping mall nearby. Around 20 minutes by car to Universal Customer Service is nice!

I stay 2 days. Its too bad for me

Rat oke

Recommended for business trips. Affordable price. The service and hygiene are also very good 01

The room is quite big. The one I stayed in has a massage chair, which makes the sleep comfortable. It's good. I think it's clean. It's about ten minutes away from the subway entrance. It's very convenient to take the bus to Universal Studios in the morning.

The service at the front desk 01 was very good, he stood up and served with a smile every time. It is very close and convenient to Universal Studios. The front desk registered for the shuttle when checking in. The whole house is smart. When you get tired of playing, you can ask Xiaodu to open and close the curtains and lights. It is very convenient. The soundproofing is average.... The first night was quite peaceful. The second night the couple next door was (),,, the noise was so loud, it was so embarrassing...

01 is very close to Universal Studios, only 10 minutes by taxi. They are all smart devices, controlled by Xiaodu, and can cast screens. The screen projection is 4 yuan a day. The lady at the front desk is very good. The hotel also has a free car to Universal Studios. Recommended!

The water was not hot after the rain. I was planning to leave after the stay and didn't want to spend more energy to solve the problem. I didn't plan to give a review or argue with the hotel about this. That afternoon, the hotel customer service added me on WeChat and asked me how the service was. After I answered that the water was not hot, the customer service's first reaction was not to offer compensation measures, but to take a thermometer to test the water temperature, and then sent me a photo saying that the thermometer showed 40 degrees, which meant that I had nothing to do and made up a lie to wait for you to visit me and then find fault with you. Later, I said something like I hope I can choose them next time. I didn't want to argue with the hotel and just deleted it.

We stayed for two days in total. On the first night, we moved the bedside table and found that there was cigarette ash underneath. We didn’t pay much attention to it at the time. Later, when we used tissue paper to take it out, we found an unknown sticky substance underneath. We were very angry at the time and didn’t bother the front desk to clean it because it was too late. The next day, we asked the front desk to clean up before we left. When we came back at night, we saw that they had changed the trash can and added two bottles of water, but nothing else was cleaned. I really don’t understand. Is this the standard for the second cleaning? I later reported this to the manager, and he kept asking me to be considerate of the cleaning lady, saying that she earned little and the company would fine her a lot of money if they knew. I didn’t do my job well, and the customer was not satisfied, but the customer could not say anything. No compensation was given. I was playing the emotional card. We spent five or six hundred yuan to stay in a hotel just to be bullied? If the hygiene is up to standard, do I have to keep complaining? The beds are not made, the floor is not swept, and there is garbage piled on the sink. The reason given to me is that other guests do not allow cleaning, so you do not clean for us. Other guests have so many requirements, so you should train all the guests who are staying in the hotel. You have regulations that these cannot be cleaned. Later they blamed me for the problems and why I did not say it directly. I could have just changed the room. If I did not want to save trouble, I would have done it a long time ago. I thought that cleaning twice should be enough. Now they tell me this and compensate me 50 yuan to let me settle the matter. Impossible. What kind of attitude? I need to apply to the higher-ups. They keep dragging me and giving all kinds of reasons. To sum it up, one point is that I had problems and did not tell them in advance. I have never been so speechless. I should have taken more photos at that time. But they just ignored me afterwards. Now you should ask the Health Bureau to check what the unknown sticky substance is and regulate your hotel. This matter must be resolved.

I took my kids to Universal Studios. The overall facilities are good and the hotel environment is also very good. The hotel is not close to the subway, about 15-20 minutes walk. There is no supermarket around the hotel, but there is a KFC on the way to the hotel.

Quite satisfied, near the subway entrance, two large beds are just right for a family of three 🛏, it's a good choice for a family trip to Universal Studios, very cost-effective, and it's on two floors, thank you for the service of waiter No. 01!

The hotel facilities are very modern, with projection movies, comfortable massage chairs, and big showers. Most importantly, it is clean and hygienic. The shuttle bus to the Universal Resort is very convenient. Free luggage storage, robot food delivery, and a small reading room in the lobby with all kinds of books filling the bookcases. The waiters are very kind and gave two bottles of ice water before leaving.

The service attitude of the sister at the front desk is very good. The room is also very clean and the facilities are very smart. Takeaways can be delivered directly to the door by a small robot. The curtains are very good at blocking light. The windows in the room are also very large. There is enough light when the curtains are opened.