Hampton by Hilton Beijing Wangjing

Hampton by Hilton Beijing Wangjing Reviews

Hampton by Hilton Beijing Wangjing

A6, Huguang Middle Street, Chaoyang District, Beijing, ChinaView Hotel Details
Hampton by Hilton Beijing Wangjing
Hampton by Hilton Beijing WangjingHampton by Hilton Beijing WangjingHampton by Hilton Beijing Wangjing
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Hampton by Hilton Beijing Wangjing Guest Reviews

4.8/5
Excellent
5004 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5004)
Positive reviews(4934)
Reviews with photos/video(622)
Friendly front desk staff(1006)
Delicious breakfast(676)
Easy to get around(472)
Classy environment(438)
Many amenities(250)
Close to metro(179)
Perfect for business trips(128)
Delicious buffet(31)
Negative reviews(70)
Guest User
Cozy Double Room
Stayed in May 2024
Business travelers
3 review
3.7/5
Posted on Jun 10, 2024
Thank you to the Manager and staff for your helpfuness. Generally, I enjoyed my stay and my room was clean upon my arrival. Unfortunately, the cleaning staff did not make my bed during my stay. I expected the sheets to be smooth and neatened. My dustbin in the bedroom was also not emptied yesterday because when I arrived at my room late yesterday afternoon, the dustbin was full to capacity. This morning after breakfast, my dustbin was still not emptied. The cleaning staff also did not sweep/vacuum because the dust I saw on the carpet was there throughout the weekend. I would like to suggest that you either change the carpets or wash them regularly or remove them completely because they make the room smells unpleasant. Thank you for changing the fridge. Unfortunately, this was was noisy during the night, but at least it smelled clean. Your hotel is beautiful but the overall cleanliness can improve. The entrance to your hotel should sparkle. You have the potential to progress to 5-Star, but it needs to be pristine all round.
Response from Property: Hello, dear guests! First of all, thank you very much for choosing Hampton by Hilton! We apologize for not being satisfied with this check-in. I hope to have the opportunity to have more communication with you and give us more valuable suggestions. We will do a good job in every service link and live up to your high expectations for the hotel! I hope the Hampton by Hilton can be your home in Beijing! We sincerely look forward to your return! Thank you!
Priscilla
Superior Room (2 beds)
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is clean and the bed comfortable, the breakfast is more Chinese style. Not many western style breakfast options. I’ll stay there again. The front desk is helpful and kind.
Response from Property: See you to hilton happy friends this appreciation, happy friends are very moved. Every member of our staff represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. When tired, I want to stop for a rest. The first thing in my mind is Huan Xiao Peng. It is our honor to provide you with high-quality service. I look forward to meeting you again-looking forward to your Huan Xiao Peng
Joseph
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
36 review
3.0/5
Posted on Nov 6, 2024
Rate This Hotel: 3/5 3/5 3/5 3/5 3/5 3/5 3/5 3/5 3/5 3/5 3/5 3/5
Response from Property: 歡小朋很遺憾沒能收穫得您更高的評價,我們還有很多需要改善和提高的地方,請相信歡小朋會通過不斷的努力和進步讓您感受到我們真誠的服務,希望您再次光臨時會見到更加優秀的我們,期待與您再次相遇!---等您的歡小朋
PEI CHIEH
Superior Double Room
Stayed in Sep 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Oct 23, 2024
It seems to be a Korean district with many Korean restaurants and visitors, close to the metro station just 5 mins of walk, they hotel staffs are nice and provide good services.
Response from Property: See you to hilton happy friends this appreciation, happy friends are very moved. Every member of our staff represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. When tired, I want to stop for a rest. The first thing in my mind is Huan Xiao Peng. It is our honor to provide you with high-quality service. I look forward to meeting you again-looking forward to your Huan Xiao Peng
Qimin
Cozy Double Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Awesome stay for a business traveler. Seamless ana pleasant experience all throughout. Will refer and consider this hotel to other friends who are going to Beijing! Thanks!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Tom Peng Rickson
Cozy Double Room
Stayed in May 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 26, 2024
clean and excellent service, safe and central location. transport is easy as it is not too far from most places for our meetings
Response from Property: “開君一壺酒,細酌對春風”,親愛的客官,感謝您下榻望京希爾頓歡朋酒店,也非常高興與您相遇並對您提供熱情的服務,十分感謝您對我們的認可,希望在您今後的旅途中歡小朋能一直陪伴在您左右,為您提供始終如一的優質服務,我們會再接再厲不辜負您的好評再次感謝您對歡小朋的肯定,歡小朋期待您的再次光臨,祝旅途愉快!
haoqiang
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Nice hotel, clean and conveniently located and most importantly, very friendly staff especially Xiao Xue . Thanks.
Response from Property: See you to hilton happy friends this appreciation, happy friends are very moved. Every member of our staff represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. When tired, I want to stop for a rest. The first thing in my mind is Huan Xiao Peng. It is our honor to provide you with high-quality service. I look forward to meeting you again-looking forward to your Huan Xiao Peng
Biber Biber
Cozy Double Room
Stayed in Sep 2023
Couples
14 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Great and very convenient place, really enjoyed staying there
Response from Property: 謝謝您的點評!滿意只是我們的起點,驚喜與感動才是我們一直要尋找的方向。歡朋一直致力於如朋友般真誠接待每一位旅客,提供“友善、可靠、關懷、周全”的服務魅力我們將不斷超越與完善,期待與您的下次相遇——愛你的歡小朋。
Guest User
Huange Suite
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Very good location- less than 10 minute walk to line 14/15 in an area that isn’t super crowded or bustling, robots that bring your delivery orders are amazing, staff is polite and helpful. Shout out to Xiao Wei in reception for helping to hold our bags after check out so we could grab some food on the way out. Housekeeping was very nice as well.
Response from Property: See you to hilton happy friends this appreciation, happy friends are very moved. Every member of our staff represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. When tired, I want to stop for a rest. The first thing in my mind is Huan Xiao Peng. It is our honor to provide you with high-quality service. I look forward to meeting you again-looking forward to your Huan Xiao Peng
Guest User
Cozy Double Room
Stayed in Feb 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Decent hotel, breakfast included - late checkout at 2pm was a good
Response from Property: Dear guests, Huanxiaopeng is very grateful for your praise to us, thank you very much for your recognition of us, I hope that Huanxiaopeng can always be with you in your future journey, to provide you with consistent quality service, we will make persistent efforts to live up to your praise Thank you again for your affirmation of Huanxiaopeng, Huanxiapeng looks forward to your visit again, I wish you a happy trip!
Nicole BBBB
Cozy Double Room
Stayed in Sep 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Nov 8, 2024
clean,not too much amenities
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Double Room
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Nov 23, 2023
The hotel is nice and clean, everything looks modern and in good condition. The service is really good, the staff are nice and polite. 小单 a standout staff member upgraded us to a larger room. Memorable stay. There are also some good restaurants next door. I would like to stay at this hotel again in the future.
Response from Property: 看到您對希爾頓歡朋的這一席讚賞,歡小朋們甚是感動不已。我們的每一位員工都代表歡朋的服務理念:所以我們做的每一件事,都希望您能滿意。累的時候想停下來歇歇腳,腦海中第一個想到的就是歡小朋,能為您提供優質的服務是我們的榮幸,期待與您的再次相遇--期待您的歡小朋
Anonymous User
Deluxe Double Room
Stayed in May 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Jul 9, 2023
Good for a quick stay in Beijing. Not a far drive to the nightlife.
Response from Property: Dear Hampton family, thank you for your review of the hotel, it is a pity that we did not get your full 5-point praise. Hampton has always provided the charm of "friendly, reliable, caring, and comprehensive" service. We will continue to surpass and improve on the road of service. We will continue to uphold the service concept of doing things with heart and careful service, so that you can feel at home in Hampton by Hilton Average warmth. We look forward to seeing you again to review our progress, and wish you a happy day! -- Optimistic Huan Peng
HazelS
Superior Double Room
Stayed in Mar 2023
Travel with friends
15 review
3.7/5
Posted on Apr 23, 2023
Good and clean. Nice sized room. Helpful staff, especially upon checkout when I needed help obtaining a full fapiao. Breakfast was decent, lots of cooked options and lots of fresh fruit. However the AC didn’t work in the room and it was 25 degrees in the room. Opening the windows helped to cool it down, but there was very loud construction outside which made opening the windows very disruptive towards sleep.
Response from Property: Thank you for your comment! Satisfaction is our starting point, and surprise and excitement are the direction we must always find. Huanfeng is committed to treating every traveler with sincerity like a friend, and provides "friendly, reliable, considerate, and perfect" service. We will transcend charm and become perfect, and we look forward to meeting you next time.
Henry B Tian
Huange Suite
Stayed in Sep 2023
Family
7 review
3.5/5
Posted on Oct 19, 2023
Location is great, very close to many things. Very convenient location overall. Service is up to the industry standard. Some staff are not very polite. Parking is difficult and limited to only one coupon per day. Breakfast is good. Satisfied overall, would come back again in the future.
Response from Property: See you to hilton happy friends this appreciation, happy friends are very moved. Every member of our staff represents Huanpeng's service philosophy: so everything we do, we hope you can be satisfied. When tired, I want to stop for a rest. The first thing in my mind is Huan Xiao Peng. It is our honor to provide you with high-quality service. I look forward to meeting you again-looking forward to your Huan Xiao Peng