Mercure Beijing City Centre Reviews

Response from Property: Dear Guest, thank you for your detailed review! We're delighted to hear you enjoyed our prime location with easy access to attractions, nearby restaurants, and the park. We appreciate your feedback about the metro distance and will note it for improvement. Looking forward to welcoming you again soon!

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience at Mercure Hotel Beijing! We are absolutely thrilled to hear that you had a pleasant stay with us.It's fantastic to know that our clean, comfortable rooms with modern amenities and warm ambiance met your expectations. Creating a relaxing environment for our guests is our top priority, and we're glad we succeeded in making you feel at home.Our team takes great pride in providing attentive and professional service, and I will be sure to share your kind words with them. Your recognition will undoubtedly serve as a great source of motivation for all of us.Moreover, we're delighted that our convenient location added value to your stay, allowing you to explore the city with ease. Whether it’s shopping or traveling via public transport, we aim to make our guests' journeys as seamless as possible.We truly appreciate your loyalty and look forward to welcoming you back soon. If there’s anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

Response from Property: Thank you so much for taking the time to share your positive experience! We're thrilled that you enjoyed our convenient location and all the nearby amenities. The proximity to the best local spots is one of our favorite features, too. We hope to welcome you back soon for another relaxing stay!

Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!

Response from Property: Thank you so much for sharing your delightful experience! We're absolutely thrilled to hear that our hotel's convenient location enhanced your journey, allowing you easy access to all the attractions. And we're glad you discovered the charming Russian convenience store nearby—it’s one of the hidden gems our guests often enjoy exploring! Your kind words are a testament to our efforts to provide a hassle - free and enjoyable stay. We’ll continue to strive for excellence in every aspect of our service. Whether you're traveling for business or pleasure, we hope to welcome you back for another unfo

Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!

Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!

Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!

Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“ 用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！ 您的滿意就是我們的追求！ 期待您的再次光臨。

Response from Property: Thank you so much for taking the time to share your detailed feedback—we truly appreciate it! We’re thrilled to hear you enjoyed our location, clean rooms, breakfast, and gym—those are all areas we work hard to maintain, so it means a lot to know they met your expectations.We do want to sincerely apologize for the electricity disruptions during your stay. That’s certainly not the experience we want for our guests, and we take this very seriously. We’re looking into the issue to ensure it doesn’t happen again, whether it’s related to equipment checks or coordinating with local providers.Thank you again for your honesty—your feedback helps us improve. We hope you’ll give us another chance to welcome you back soon!

Response from Property: Dear Guest,Thank you for your feedback. We're glad you appreciated the convenient location, taxi service, smooth checkout, and breakfast variety.We apologize for the front desk language issues, booking delays, and room shortcomings. We'll work on these improvements.Hoping for another chance to serve you better.

Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!

Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your stay at our hotel. We truly appreciate your detailed review, as it helps us identify areas for improvement and understand what our guests value most.We're delighted to hear that you found our hotel's central location convenient, and that you enjoyed the clean and spacious rooms, as well as the breakfast options, laundry room, and gym facilities. These elements are key to providing a comfortable and enjoyable stay, and we're glad they met your expectations.We sincerely apologize for the disappointment caused by the aged appearance of the building and the lack of warmth in our service. Your comments have been shared with our team, and we are actively working on enhancing the overall aesthetic of the property through renovation plans and improvements. Additionally, we will be reinforcing our staff training to ensure that every interaction with our guests is warm, friendly, and attentive.

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay at Mercure. We're delighted to hear that you found our hotel to be clean and appreciated the assistance provided by our dedicated team. It's also wonderful to know that you enjoyed our breakfast and experienced the high level of courtesy from our staff.We sincerely apologize for the noise disturbance you encountered during your stay. We understand how important a peaceful environment is for a comfortable stay, and we deeply regret that the noise from neighboring rooms affected your experience. Your sug