Mercure Beijing City Centre

Mercure Beijing City Centre Reviews

Mercure Beijing City Centre

1F, No.17 North Ritan Road, Chaoyang District, Beijing, 100020, ChinaSee Hotel Details
Mercure Beijing City Centre
Mercure Beijing City CentreMercure Beijing City CentreMercure Beijing City Centre
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1 night

Guest Reviews

9.5/10
Outstanding
3457 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(3457)
Positive reviews(3401)
Reviews with photos/video(529)
Great location(442)
Friendly front desk staff(309)
Delicious breakfast(254)
Classy environment(224)
Large rooms(215)
Easy to get around(174)
Perfect for business trips(127)
Would stay again(105)
Negative reviews(56)
Guest User
Standard Queen Room
Stayed in Apr 2025
Business travelers
4 review
9.5/10
Amazing
Posted on May 21, 2025
The hotel location is ok. it is close to the city but far from subway station. The room is nice and spacious.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
StephanDeWet
Standard Queen Room
Stayed in Apr 2025
Couples
15 review
10.0/10
Outstanding
Posted on May 5, 2025
Convenient location, close to all the sites 😊! With a wonderful Russian convenient store next to the hotel!
Response from Property: Thank you so much for sharing your delightful experience! We're absolutely thrilled to hear that our hotel's convenient location enhanced your journey, allowing you easy access to all the attractions. And we're glad you discovered the charming Russian convenience store nearby—it’s one of the hidden gems our guests often enjoy exploring! Your kind words are a testament to our efforts to provide a hassle - free and enjoyable stay. We’ll continue to strive for excellence in every aspect of our service. Whether you're traveling for business or pleasure, we hope to welcome you back for another unfo
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Family
12 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Very good breakfast and front service are helpful , room is big and will recommend to stay again
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 3, 2025
This Mercure hotel is located in the embassy area so we feel pretty safe. The staff are absolutely lovely. They are always happy to help. Free complimentary bottled water is provided. Location wise, it is near the Chaoyang men station. 15 min to Tian'an men square and national museum. The interior is a nice classic french style. Chinese and western style breakfast, good for international and domestic customers.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Jan 11, 2025
The place near with bus station, easy to access. The service also great.  The room is clean and spacious. They also gave amenities for you.
Response from Property: Dear Customer, Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely looking forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Dec 2024
Couples
13 review
9.5/10
Amazing
Posted on Jan 12, 2025
Convenient location, very well organized. Breakfast was good, with many choices.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Deluxe Queen Room
Stayed in Nov 2024
Family
3 review
8.5/10
Very Good
Posted on Dec 29, 2024
Stayed for 4 nights, and request to change rooms for 2 times, and damn hot in the room need fans then only can sleep. Also the TV is not user friendly, request stuff also not user friendly can only makes via call or via the Hua Zhu Hui App, Breakfast quite OK. All Parcels are delivered to Level 5 and no need ask the reception this quite good. Mineral water is provided unlimited, please feel free to take hahaahhaha. welcome drink also not bad.
Response from Property: Hello, dear guests, thank you very much for giving us valuable advice in the midst of your busy schedule. The front desk communication problem hotel will arrange simple English training for all receptionists, and there will be some omissions in the process of serving you. I also look forward to your understanding and supervision, look forward to your next stay and wish you a happy life.
Guest User
Standard Queen Room
Stayed in Apr 2025
Couples
2 review
9.5/10
Amazing
Posted on May 28, 2025
Great location, friendly staff. The breakfast had a good spread to start one’s day well. Rooms were well serviced, except the tea / coffee mugs were not replaced or cleaned on a couple of occasions. The wifi quality was not so good.
Response from Property: Dear guest,Thank you for choosing our hotel and sharing your feedback. We're glad you liked our location, staff, and breakfast. We sincerely apologize for the issues with mug cleaning and Wi-Fi quality. Your comments have been passed on to relevant teams for improvement. We hope to have another chance to provide you with a perfect stay.Best regards,Beijing Chaoyangmen Gongti Mercure Hotel
Kim Seng
Deluxe Queen Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 23, 2025
Excellent service from the receptionist. Free bottled water, tea, and chocolate available at the lobby. Given a deluxe room on the 15th floor. The corridor was newly carpeted. The room looks new and clean. The breakfast buffet was simple but adequate. Service staff served us water while we are waiting for our DiDi car. Good service and attention to details.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Serdar XJ
Standard 2-bed Room
Stayed in Oct 2024
Business travelers
23 review
9.5/10
Amazing
Posted on Nov 13, 2024
Hotel is good location... Wery near to European and Asian restaurants. Personel is so smiling:):)
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Guest User
Standard Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 13, 2025
Staff at front desk is helpful and flexible to extend our check out time. Especially front desk service personnel 小张,
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Guest User
Standard Queen Room
Stayed in Apr 2025
Solo travelers
5 review
9.0/10
Great
Posted on May 12, 2025
The hotel is about <15 mins walk to Dongdadao Station or 14-20 mins to Chaoyangmen Station (although this is not as easily navigated as to Dongdadao). On the way to these two stations (north of the hotel), there are many eateries/services that are catered to ordinary local office workers in the area. From the hotel going south is Ritan park and a bunch of middle eastern/central Asian restaurants that are not wallet-friendly for a budget minded traveller. From here to most tourist attractions is quite convenient (minus the walk between the hotel and train station) because of Chaoyangmen Station is an interchange of 2 good lines. There are free washing machines and dryers on Level 5. Hotel staff don’t speak English and rely on mobile translator device l, which is fine but a bit slow for the communication to get through. What would be the price for this hotel to have a good price performance ratio - 600 rmb/night (incl. taxes) but it is now about 700-900 range.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Guest User
Standard Queen Room
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 20, 2025
The hotel is very well located, clean, and the room was spacious I would definitely recommend it and book again. Hôtel super bien situé, propre, chambre spacieuse je recommande et je réserverai à nouveau sans hésiter.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!
Khimmy L
Deluxe Queen Room
Stayed in Oct 2024
Couples
25 review
8.5/10
Very Good
Posted on Nov 5, 2024
Short ride to Forbidden City and other attractions. Room quite spacious and comfortable. Front desk service was okay at its hotel standard. Close to many supermarkets and eateries. We enjoyed our stays.
Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us in your busy schedule. We are very honored that you spent time in our hotel. Our service, quality, and details are recognized by you, which also makes us feel warm in our hearts. Making every guest feel at home is our unremitting pursuit. All the hotel staff look forward to your visit again.
David J Gonzalez
Deluxe Queen Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on May 21, 2025
Wonderful Stay – Clean, Modern, and Perfectly Located We had a fantastic experience at Mercure Beijing City Centre. The hotel was exceptionally clean and well maintained, offering a calm and comfortable retreat in the heart of the city. The location was perfect — close to major attractions, public transportation, and great local dining options. Our accommodations were superb. The room was spacious, very modern, and thoughtfully designed with everything we needed for a comfortable stay. The spa and gym facilities were excellent — clean, well-equipped, and a perfect way to relax and recharge after a day of sightseeing. The staff was helpful and professional, making us feel welcome from the moment we arrived. We truly enjoyed our time here and highly recommend this hotel to anyone visiting Beijing.
Response from Property: Dear guests: thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought to you by this trip. This is what our service providers have been pursuing. This will also become the driving force for us to continue to work hard and forge ahead. Look forward to serving you next time!