Xiyuan Hotel Beijing

Xiyuan Hotel Beijing Reviews

Xiyuan Hotel Beijing

No.1 Sanlihe Road, Haidian District, Beijing, 100044, ChinaSee Hotel Details
Xiyuan Hotel Beijing
Xiyuan Hotel BeijingXiyuan Hotel BeijingXiyuan Hotel Beijing
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1 night

Guest Reviews

8.8/10
3134 review
Verified reviews
Location8.9
Amenities8.5
Service8.9
Cleanliness9.0
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All reviews(3134)
Positive reviews(2938)
Reviews with photos/video(415)
Easy to get around(244)
Friendly front desk staff(80)
Close to metro(72)
Perfect for kids(61)
Tasty restaurant(36)
Strange smell in room(32)
Stayed multiple times(26)
Has rooms for families(14)
Negative reviews(196)
Guest User
Family Panoramic Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jul 9, 2025
The location was excellent. Landry service was great! Breakfasts were fantastic. Only negative point is a refrigerator that was not cold enough.
Response from Property: Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
KENICHI
Main Building Standard Twin Room
Stayed in Mar 2025
Business traveler
2 review
9.0/10
Great
Posted on Apr 22, 2025
Breakfast was very good and good out she viewing. I recommend this hotel.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Ofo
Giant Screen Cinema Audio-Visual Double Bed Room (High-Def Screen + Unlimited VP Movies)
Stayed in Feb 2025
Solo traveler
3 review
5.5/10
Posted on Mar 16, 2025
Famous hotel but really old interior, definitely not comfortable bed but friendly staff.
Response from Property: Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Rosarin
Budget Twin Room (Annex Building)
Stayed in Mar 2025
Solo traveler
25 review
10/10
Outstanding
Posted on May 15, 2025
This Hotel is fabulous !!!!! Good location for going to Baijing Zoo Love the service of this place , all staffs are so sweet Will be back there again for sure
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Budget Single Room (Annex Building)
Stayed in Jun 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Aug 1, 2025
A perfect location for tourist in Beijing with a great value in price.
Guest User
Deluxe Twin Room (Main Villa)
Stayed in Aug 2024
Business traveler
6 review
8.5/10
Very Good
Posted on Nov 23, 2024
Hotel is old but well managed, saw a cockroach though. But overall still clean. Location is convenient for that area too.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Main Building Standard King Room
Stayed in Mar 2025
Business traveler
5 review
3.0/10
Posted on Apr 19, 2025
Imagine the air conditioning is not working and the wife in the room is very bad.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Janelle Marie
Family Panoramic Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on May 6, 2025
Great location and nice services here. The view from the restaurant is great!
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Family Panoramic Room
Stayed in Nov 2024
Family
3 review
7.5/10
Posted on Jan 29, 2025
Very friendly and helpful staff and absolutely good service. We however noted the shower pressure was not good enough and the room was with smoke smell. The staff tried their best I believe but the small still stayed after the cleaning.
Response from Property: Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Abhishek
Main Building Standard King Room
Stayed in May 2024
Business traveler
3 review
8.0/10
Very Good
Posted on Jul 21, 2024
I recently stayed at the Xiyuan Hotel in Beijing and had a wonderful experience. The hotel is conveniently located near major attractions like the Beijing Zoo and the Summer Palace, making it an excellent base for sightseeing. The room was spacious, clean, and well-appointed, with comfortable beds and modern amenities. The view from my room was lovely, offering a nice glimpse of the city skyline. The staff were exceptionally courteous and helpful, always ready to assist with any requests. The hotel's dining options were varied and delicious, with both local and international cuisine available. The breakfast buffet, in particular, was a highlight, with a wide array of choices to suit all tastes. The hotel's facilities, including the fitness center and swimming pool, were well-maintained and added to the overall comfort of my stay. Additionally, the free Wi-Fi was fast and reliable, which was a big plus for staying connected. Overall, I highly recommend the Xiyuan Hotel for anyone visiting Beijing. It offers excellent value for money and ensures a pleasant and comfortable stay.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Wang Long Collin
Main Building Business King Room
Stayed in Jan 2025
Business traveler
30 review
9.0/10
Great
Posted on Feb 24, 2025
A convenient hotel located in the centre area with vintage Chinese style
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Anonymous User
Main Building Standard Twin Room
Stayed in Sep 2024
Other
1 review
10/10
Outstanding
Posted on Oct 31, 2024
I've been to Beijing many times, and Nana's service has always been excellent. Unfortunately, this time my phone broke, but she helped me find a place to repair it. Although it didn't work out in the end, I still appreciate everything she did to help me! Thank you!"
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Budget Single Room (Annex Building)
Stayed in Mar 2024
Business traveler
10 review
8.0/10
Very Good
Posted on Apr 28, 2024
This hotel is devised into 2 buildings, I ended up in a part called Villas . The staff there was very nice , feel like a little family hotel . You have to walk a few 100 meters to get there from the main hotel . If you have much luggage or some disability regarding walking this is not the place . No elevator and I stayed on the second level , but I like walking and to have some exercise so for me it was ok . Room is very small but the rate is also small .
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
CM08
Budget Twin Room (Annex Building)
Stayed in Apr 2024
Business traveler
36 review
9.5/10
Amazing
Posted on May 10, 2024
Excellent place… good for the price… you will pay a warranty in the arrive…
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Ocean Park Deluxe Breath Smart Suite
Stayed in Jul 2024
Family
3 review
9.0/10
Great
Posted on Sep 6, 2024
We travelled for both business and families with a small child. The family room was brilliant with lots of toys in the room. The room was very spacious. The location of the hotel was extremely convenient. They have a ******* cupboard to receive food deliveries which were very convenient, from extremely early morning to midnight. They also had a robot doing deliveries to rooms. The service in general was great. The hotel sockeks were not the most convenient ones but we could work around those. We will definitely return next time when we work in Beijing
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!