Aloft Beijing, Haidian

Aloft Beijing, Haidian Reviews

Aloft Beijing, Haidian

Section 2, No. 25 Yuanda Road, Haidian District, Beijing, 100097, ChinaView Hotel Details
Aloft Beijing, Haidian
Aloft Beijing, HaidianAloft Beijing, HaidianAloft Beijing, Haidian
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Aloft Beijing, Haidian Guest Reviews

4.4/5
309 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.5
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All reviews(309)
Positive reviews(295)
Reviews with photos/video(19)
Quiet & comfortable(17)
Great value for money(15)
Classy environment(14)
Great location(12)
Delicious breakfast(9)
Friendly front desk staff(9)
Convenient parking(7)
Perfect for business trips(6)
Negative reviews(14)
Anonymous User
Hufeng Music Nest Double Bed Room
Stayed in Sep 2023
Business travelers
12 review
2.0/5
Posted on Oct 19, 2023
Booked 4 nights 2 nights price as shown when booking, another 2 nights higher price but customer was not inform when booking.
Response from Property: We value your feedback and the time you've taken to share. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to serve you and change your perception.
Lei
Aloft Twin Room
Stayed in Nov 2023
Family
4 review
4.2/5
Very Good
Posted on Feb 18, 2024
Easy walking distance to the airport if you are not carrying big suitcases.
Response from Property: We value your feedback and the time you've taken to share. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to serve you and change your perception.
James Gerhard
Aloft Twin Room
Stayed in May 2023
Family
30 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The hotel is nice but a bit run down/old feeling. Staff is very helpful!
Response from Property: Thank you for your comment, we'll keep up the good work!
Guest User
Hufeng Music Nest Double Bed Room
Stayed in Aug 2023
Solo travelers
20 review
3.0/5
Posted on Oct 18, 2023
Room has a funky smell. Ventilation issues.
Response from Property: We value your feedback and the time you've taken to share. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to serve you and change your perception.
lanyibin
Hufeng Music Nest Double Bed Room
Stayed in Nov 2024
Business travelers
40 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Facilities: Complete facilities. Hygiene: Clean and sanitary, worth recommending Environment: Beautiful and pleasant environment, quiet Service: Good service, the waiters are very good, worth recommending Can stay for business trips
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Aloft Beijing Haidian and leaving your feedback here. Life is a journey of mountains and rivers. Hold on to a little understanding, fold up your concerns, take in all the happiness, and move forward with brightness and warmth. As long as your heart is warm, you can walk safely even the longest road. Look back, we are always behind you, looking forward to meeting you again. Aloft Beijing Haidian
wangbineric
Aloft Twin Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The environment is nice and clean! The room is big and the location is easy to find. The morning class is at the Sheraton next door. There are too many breakfasts, which is worth looking forward to!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Warmest greetings from Aloft Beijing Haidian. Thank you very much for leaving your valuable comments. We are very happy and honored to know that you recognize the hotel services, facilities and catering. The entire hotel staff welcomes you to visit again at any time and will do our best to make adequate preparations for your next visit and create more unforgettable memories and experiences. Sincere best wishes and regards, Aloft Beijing Haidian
Mrwoo-1
Hufeng Music Nest Twin Room
Stayed in Sep 2024
Other
29 review
4.5/5
Great
Posted on Oct 4, 2024
Facilities: The beds in the twin room are really big, both are 1.5m Hygiene: OK Environment: The room is a bit small, but everything else is OK Service: OK, the room is equipped with drip coffee, which is a highlight Overall it meets expectations.
Original TextTranslated by Google
Response from Property: 尊敬的客人：您好！ 感謝您入住北京海淀雅樂軒酒店並與我們分享您的入住體驗。我們非常榮幸的得知您對我們的服務感到滿意。您的認可是對我們最大的鼓舞。酒店的全體員工誠摯期待您的再次光臨！祝您生活愉快。北京海淀雅樂軒酒店
Anonymous User
Aloft Twin Room
Stayed in Jan 2025
Booked for others
2 review
5.0/5
Outstanding
Posted on Feb 27, 2025
I am an old customer. I was very satisfied with my stay last year and I stayed here again this year. Kiki at the front desk was very nice and enthusiastic. She patiently answered all our questions. Our wheelchair had a screw missing and Kiki helped us contact the maintenance staff and sent it to the room. She also helped us carry our luggage to the room when we changed rooms. I am really grateful.
Original TextTranslated by Google
Response from Property: 尊敬的客人：您好！ 感謝您入住北京海淀雅樂軒酒店並與我們分享您的入住體驗。我們非常榮幸的得知您對我們的服務感到滿意。您的認可是對我們最大的鼓舞。酒店的全體員工誠摯期待您的再次光臨！祝您生活愉快。北京海淀雅樂軒酒店
Guest User
Aloft Double Room
Stayed in Jan 2025
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Kiki's service is warm and thoughtful. I am a regular customer of the hotel. The service quality is as high as always. I will continue to support it next time! I like the cleanliness of the room~
Original TextTranslated by Google
Response from Property: 尊敬的客人：您好！非常感謝您入住北京海淀雅樂軒酒店，非常榮幸得到您的認可和喜歡。北京海淀雅樂軒酒店的員工們總會帶給客人親切的問候和關愛，酒店現代化設計會讓您眼前一亮，在時尚又舒適的環境中釋放您的疲勞。 我們期待您的再次光臨！謝謝。 北京海淀雅樂軒酒店
Guest User
Aloft Double Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The room is clean and tidy, very quiet. Whether it is the front desk staff or the cleaning staff, all the service staff have a very good attitude. I am very satisfied! I will stay at Aloft again next time I come to Beijing!
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！感謝您選擇北京海淀雅樂軒酒店並與我們分享您的入住體驗，很榮幸酒店能夠得到您的喜愛。您的肯定與支持是我們不斷前進的動力，祝您心情愉悦，旅途順利！北京海淀雅樂軒酒店全體員工真誠地期待您的再次光臨
Guest User
Hufeng Music Nest Double Bed Room
Stayed in Jun 2024
Travel with friends
7 review
4.6/5
Great
Posted on Aug 2, 2024
I have stayed here at least seven times, but only this time I encountered a very cold and even somewhat unreasonable front desk staff (although there was only one person) The room is a bit old, but still very comfortable
Original TextTranslated by Google
Response from Property: 尊敬的客人，您好！ 感謝您選擇入住北京海淀雅樂軒酒店，並對我們表示認可。 很抱歉本次酒店的前台服務沒能讓您滿意。我們已經與相關部門溝通並努力加以改進，我們已經將您的評論反饋給酒店管理團隊。您的意見幫助我們成長。我們將繼續為您打造雅樂軒賓至如歸的入住體驗。期待您的再次光臨，祝您生活愉快。北京海淀雅樂軒酒店
Guest User
Aloft Twin Room
Stayed in Jun 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Yes, praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise praise Like, like, like
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Aloft Beijing, Haidian and sharing your stay experience with us. We are very honored to know that you are satisfied with our service. Your recognition is our greatest encouragement. All the hotel staff sincerely look forward to your visit again! I wish you a happy life. Aloft Beijing Haidian
Ruoruchujianhuo
Aloft Double Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The front desk staff and the cleaning lady are very enthusiastic and have a very good attitude. The hotel environment is also very good, and roadside parking is also convenient
Original TextTranslated by Google
Response from Property: 尊敬的貴賓：您好！感謝您選擇下榻北京海淀雅樂軒酒店並在此留下您的反饋。人生山一程，水一程，輕握一份懂得，將牽掛摺疊，將幸福盡收，帶着明媚，温暖前行。衹要心是温暖的，再遙遠的路也會走的安然，回眸，我們就在身後，期待與您的再一次相遇。北京海淀雅樂軒酒店
Guest User
Aloft Double Room
Stayed in Dec 2024
Business travelers
26 review
3.5/5
Posted on Mar 7, 2025
The room is old, the wallpaper is peeling, and the curtains are not working well. Compared with the high price, it is a bit cost-effective. The breakfast is good, but the price is also quite high.
Original TextTranslated by Google
Guest User
Aloft Twin Room
Stayed in Dec 2024
Family
86 review
1.0/5
Posted on Jan 11, 2025
I stayed in this hotel several times in the past few years. Now they don't allow takeout to be delivered, so they have to come down to pick it up. If you can stop the delivery man from going up, why don't you find a robot? As for breakfast, I brought my child to stay here, and the child didn't go down to eat. When I asked for a box, they said they didn't have one. Later, they gave it to me. It's not humane at all. I guess your leaders have never been on a business trip. Now the hotel doesn't even have the most basic services. You should fix it up.
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for taking the time to comment on the hotel. From your comments, the hotel feels that you are not happy with your stay. We are sorry that you did not stay comfortably. Due to the carelessness of the hotel staff, you had a bad stay experience. We are very sorry. We will strengthen the training of our employees and listen carefully to the needs of our guests. We also hope that the hotel can satisfy you in other aspects. We look forward to your next visit and wish you a happy life. Aloft Beijing Haidian