Hainan Banshan Banhai hotel Reviews

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Mountain and Sea Hotel. We are very sorry that we did not leave you satisfied during your stay. Since the opening of the hotel, adhering to the service concept of feeling noble, all staff are dedicated to creating a warm and comfortable rest place for guests with sincerity in the scenic scenery of southern China. The problem you raised will be investigated and rectified immediately. As for the broken electric car you rented this time, we hope you can communicate and negotiate with their business and solve the problem, because the leasing company has not signed any contract with our hotel. Of course, we again feel very sorry for not allowing you to have a perfect experience. Since it is the Golden Week in October, the hotel is basically full from September 30 to October 3, and the rooms have been booked up. If you want to renew your original room, it is not possible, because the room you checked in was sold out a few days ago. You can also select other existing room types to book. Once again, I'm sorry that you didn't have a pleasant stay. If we have the chance to meet again, if you have any questions, please inform us at the first time, we will solve it for you in time and quickly. Only by carefully analyzing and solving your suggestions and suggestions, and working harder and improving the service of the hotel, can we live up to our encounter. We firmly believe that through the continuous efforts and improvement of the hotel staff, we will eventually reach the standard in your heart, if there is an opportunity, we welcome you to come to the hotel experience, thank you!

Response from Property: Hello! Thank you very much for choosing Hainan Banshan Banhai Hotel, thank you for your perfect score and recognition of our service. We strive to create a perfect experience for every guest. The hotel is located in the Shenzhou Peninsula Resort, away from the noise of the street, hoping to create a quiet and comfortable environment for you to rest. The inland sea downstairs of the hotel is Laoye Sea, which is connected to the outer sea. The tide rises and falls every day. You can also see the inland sea while sitting in the restaurant. The surrounding attractions include the lighthouse, Shenzhou Peninsula Beach, Zhouzai Island, Shimei Bay, and Jiajing Island, Phoenix Jiuli Bookstore, Golf Course, Riyue Bay, etc. The breakfast at the Sea Cliff Restaurant has a nutritious breakfast carefully prepared by the chef. I hope to leave you with a good time during your stay! Thank you again for your recognition of our service, and sincerely wish you and your family good health and all the best! ! ! --Hainan Mountain and Sea Hotel

Response from Property: Thank you for your positive feedback! We are thrilled to hear that you had a great stay with us and that you would like to come back. We look forward to welcoming you again in the future.

Response from Property: 尊敬的客人：您好！謝謝您選擇入住海南伴山伴海酒店，本次入住未能讓您滿意而歸，我們也感到非常遺憾。酒店自開業以來，秉承感受尊貴的服務理念，全體員工盡心竭力，用真心在南國勝景中着力為貴賓打造温馨舒適的休憩之所。您提出的問題我們會馬上排查和整改。如果我們有緣再相遇，您有任何問題煩請第一時間告知我們，我們將及時、快速的為您解決。再次為沒能讓您有完美體驗感到非常遺憾，我們唯有認真分析、解決您提出的意見和建議，更加努力、精進、改進，才能不辜負我們的相遇之情。我們堅信通過酒店全體員工不斷地努力和提升，終會達到您心中的標準，如果有機會，我們歡迎您再來酒店體驗，謝謝您！

Response from Property: Thank you for staying with us and reviewing our hotel. We sincerely thank you for taking time out of your busy schedule to share your recent experience with us, and we apologize that we were unable to resolve your unpleasant experience in time before you left the hotel. We also value your feedback to our hotel and are sorry that we did not meet your expectations. Please allow me to express my sincere apologies to you and we will further improve the quality of our services and strengthen our staff's service skills training, improve our efficiency and respond to our guests' needs in a timely manner to avoid affecting their stay. Thank you again for your visit!

Response from Property: Dear guest: Thank you very much for coming to our hotel, and thank you very much for your comments and sharing. We are committed to providing you with the most comfortable service and look forward to your next visit.

Response from Property: We are sorry to say that we did not find any missing clothes after asking our colleagues in the baggage department.

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Hainan Banshan Banhai Hotel. We are very sorry that you were not satisfied with your stay. Since its opening, the hotel has been adhering to the service concept of "feeling distinguished". All employees have worked hard to create a warm and comfortable resting place for guests in the beautiful scenery of the south. We will immediately investigate and rectify the issues you raised. If we meet again, please let us know if you have any questions and we will solve them for you promptly and quickly. Once again, we are very sorry that we were unable to give you a perfect experience. We can only live up to our encounter by carefully analyzing and addressing your opinions and suggestions, and working harder, making greater efforts and improvements. We firmly believe that through the continuous efforts and improvement of all hotel staff, we will eventually reach the standards in your mind. If you have the opportunity, we welcome you to come to the hotel again to experience it. Thank you!

Response from Property: Dear guests: Hello! Thank you very much for choosing Hainan Banshan Banhai Hotel, and thank you very much for your praise and sharing. Since its operation, the hotel has always taken "experience sincerity and feel warmth" as its service tenet, striving to create a perfect stay experience for every guest. We hope to add a bit of comfort and enjoyment to your journey. If you like us here, you are welcome to come often! All the hotel staff are looking forward to your next visit. Finally, we wish you and your family good health and all the best! ! !

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Hainan Banshan Banhai Hotel. We are very sorry that you were not satisfied with your stay. The hotel faces the Shenzhou Peninsula Lighthouse Scenic Area and is built by the sea. It is not a commercial area and we are sorry that we cannot meet your needs for commercial use. We will immediately investigate and rectify the other issues you raised. If we meet again, please let us know if you have any questions and we will solve them for you promptly and quickly. Once again, we are very sorry that we could not give you a perfect experience. If you have the opportunity, we welcome you to come to our hotel again. Thank you!

Response from Property: Dear guests, hello! Thank you for staying at and commenting on Hainan Banshan Banhai Hotel. We sincerely thank you for taking the time out of your busy schedule to share your recent stay experience with us. We are extremely sorry that we were unable to satisfactorily resolve the problem for you in time before you left the hotel due to your unpleasant experience. We also attach great importance to your feedback to our hotel. We are sorry that we did not meet your expectations. Please allow me to express my sincere apologies. We will further enhance the service skills training of our employees, improve work efficiency, respond to guests' needs in a timely manner, and improve hotel facilities to avoid affecting guests' stay experience. We sincerely hope that you can visit Hainan Banshan Banhai Hotel again! If you have more needs, please feel free to contact us

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Hainan Banshan Banhai Hotel. We are very sorry that you were not satisfied with your stay. The hotel faces the Shenzhou Peninsula Lighthouse Scenic Area and is built by the sea. It is not a commercial area and we are sorry that we cannot meet your needs for commercial use. We will immediately investigate and rectify the other issues you raised. If we meet again, please let us know if you have any questions and we will solve them for you promptly and quickly. Once again, we are very sorry that we could not give you a perfect experience. If you have the opportunity, we welcome you to come to our hotel again. Thank you!

Response from Property: Dear guests: Hello! Thank you for choosing to stay at Hainan Banshan Banhai Hotel. We are very sorry that you were not satisfied with your stay. Since its opening, the hotel has been adhering to the service concept of "feeling distinguished". All employees have worked hard to create a warm and comfortable resting place for guests in the beautiful scenery of the south. We will immediately investigate and rectify the issues you raised. If we meet again, please let us know if you have any questions and we will solve them for you promptly and quickly. Once again, we are very sorry for not giving you a perfect experience. We can only live up to our encounter by carefully analyzing and addressing your opinions and suggestions and working harder, making improvements. We firmly believe that through the continuous efforts and improvement of all hotel staff, we will eventually reach the standards in your mind. If you have the opportunity, we welcome you to come to the hotel again to experience it. Thank you!

Response from Property: Dear guest: Hello! Thank you for choosing to stay at Hainan Banshan Banhai Hotel. We are very sorry that your stay was not satisfactory. Since its opening, the hotel has been adhering to the service concept of feeling distinguished. All employees have worked hard and sincerely to create a warm and comfortable resting place for distinguished guests in the beautiful scenery of southern China. We will investigate and rectify the issues you raised immediately. If we are destined to meet again, please let us know if you have any questions as soon as possible and we will solve them for you promptly and quickly. Once again, we feel very sorry that we could not give you a perfect experience. Only by carefully analyzing and solving your opinions and suggestions, and working harder, improving, and improving can we live up to the feeling of our encounter. We firmly believe that through the continuous efforts and improvements of all hotel staff, we will eventually reach your standards. If you have the opportunity, we welcome you to come back to the hotel to experience it. Thank you!