Marco Polo Parkside Beijing Reviews

Response from Property: Dear Guest,Thank you for your feedback and kind words about our friendly staff and great location. It means a lot to know our team’s hospitality and the convenience of our location made your stay enjoyable—these are priorities we cherish.We appreciate your note on limited English TV channels. This feedback has been shared with our team, and we’re looking to expand English programming to better serve guests like you.Your encouragement motivates us to keep improving. We hope to welcome you back soon to experience the progress!Warm regards,Marco Polo Parkside, Beijing

Response from Property: Thank you for choosing to stay at Marco Polo Hotel and giving us your valuable suggestions! We are sorry that your stay did not meet your expectations. We would like to express our sincere apologies. We will share your feedback with the relevant departments to make rectifications and improve the customer's stay experience. We sincerely hope that you will come again and give the hotel a chance to make up for it.

Response from Property: 尊敬的客人：感謝您對酒店設施、衞生、環境及服務的高度認可！很高興您對服務和早餐給予好評，我們的團隊始終致力於通過細緻服務與豐富餐食為客人帶來愉悦體驗。關於飲料和下午茶的反饋我們已記錄，未來會結合更多賓客建議優化品類與品質，力求呈現更貼合期待的餐飲選擇。期待您再次入住，感受我們的持續改進！北京中奧馬哥孛羅大酒店

Response from Property: Dear guest: Thank you very much for your high evaluation of "great" for the hotel. We are honored to receive your recognition! We have conveyed your praise for the breakfast to the catering team, and they will definitely be encouraged to continue to provide guests with more delicious meals. We apologize for the inconvenience caused by the lack of a comb in the bathroom. The hotel maintains a close cooperation with Ctrip. By booking through the Ctrip platform, you can not only enjoy convenient room booking services, but also get more preferential information. Looking forward to your visit again, we will definitely work hard to improve the shortcomings and create a more perfect stay experience for you! Beijing Zhongao Marco Polo Hotel

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!

Response from Property: 非常感謝您選擇入住馬哥孛羅大酒店並給予我們好評。我們會繼續努力，保持好的服務品質，也真誠期待您的再次光臨！

Response from Property: Dear guest,Thank you for your kind review! We're glad everything was great during your stay, and we appreciate your praise for Ricky. His friendly and helpful service is exactly what we strive for.Our hotel values quality service. We also have a partnership with Ctrip for convenient bookings and offers.We look forward to having you back soon. Ricky and the team can't wait to serve you again!Best regards,Beijing Zhong'ao Marco Polo Hotel

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!

Response from Property: Dear Guest,We are extremely grateful to you for bringing up the issue of the hotel's aging facilities. We deeply apologize for the unpleasant experience it has caused you. Indeed, the hotel has a long history, but it is a dual-Olympic hotel with profound cultural heritage. During the 2008 Summer Olympics and the 2022 Winter Olympics, we had the honor of hosting guests from all over the world. This experience is the most precious asset of our hotel.Currently, there are no immediate renovation plans, but a gradual refurbishment is inevitable. In the meantime, we will spare no effort to enhance our service quality and make up for the hardware deficiencies with our warm and professional services. From the moment you step into the hotel, the front desk team will greet you with the most sincere smiles. During your stay, the room service will be on standby at all times to address all your needs. The food and beverage team will also carefully prepare delicious cuisine to satisfy your taste buds.We have a close cooperation with Ctrip. This cooperation is based on mutual recognition and has given us even more motivation to improve our quality. We look forward to your next visit and hope you will feel our full sincerity and dedication.

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!

Response from Property: 非常感謝您選擇入住馬哥孛羅大酒店並給予我們好評。我們會繼續努力，保持好的服務品質，也真誠期待您的再次光臨！

Response from Property: Thank you very much for choosing to stay at Marco Polo Hotel and for giving us your favorable review.We will continue to work hard to maintain good service quality and sincerely look forward to your visit again!