Orange Hotel (Beijing Shangdi Huandao)

Orange Hotel (Beijing Shangdi Huandao) Reviews

Orange Hotel (Beijing Shangdi Huandao)

No. 2 Shangdi 2nd Street, Haidian District, Beijing, 100089, ChinaView Hotel Details
Orange Hotel (Beijing Shangdi Huandao)
Orange Hotel (Beijing Shangdi Huandao)Orange Hotel (Beijing Shangdi Huandao)Orange Hotel (Beijing Shangdi Huandao)
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Orange Hotel (Beijing Shangdi Huandao) Guest Reviews

4.6/5
Very Good
965 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(965)
Positive reviews(915)
Reviews with photos/video(156)
Friendly front desk staff(64)
Classy environment(60)
Delicious breakfast(57)
Easy to get around(54)
Quiet & comfortable(39)
Perfect for business trips(19)
Good lighting(8)
TV was average(8)
Negative reviews(50)
GTYing
Business Double Room
Stayed in Nov 2024
Solo travelers
88 review
4.5/5
Great
Posted on Jan 2, 2025
Overall is quite ok.. Downstairs got luckin cotti and also food stall.. Room is big and near to the train station.
Response from Property: 非常感謝您對我們的好評！我們很高興得知您在這裏度過了一段不錯的時光。 正如您所提到的，樓下有瑞幸和美食攤位，這確實為客人提供了很大的便利。我們也很自豪能為您提供寬敞的房間，並且地理位置靠近火車站，方便您的出行。我們會繼續保持環境、服務的高質量水準，同時也會努力改進設施和衞生方面，爭取在下次讓您得到更完美的體驗。期待您的再次光臨！ 祝您生活愉快！
Guest User
Standard Room (2 Beds)
Stayed in Aug 2023
Travel with friends
1 review
3.7/5
Posted on Sep 23, 2023
Friendly staff. Clean environment
Response from Property: Dear guests, hello, we are very grateful for your support and affirmation every time. Thank you very much for staying in our store and giving you encouragement. We will constantly strive to bring you a more comfortable accommodation experience with better service. Look forward to your next visit! I wish you a happy life!
Aikou
Guestroom - Double Occupancy (Doublebed)
Stayed in Nov 2024
Travel with friends
20 review
3.7/5
Posted on Dec 15, 2024
Focusing on convenient transportation, good service, good attitude, convenient ordering for takeout, complete facilities, and high cost performance, it would be great to expand [doge]
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your compliment! The location of our store was chosen to ensure worry-free travel. The surrounding buses and subways are intertwined, making it easy to go anywhere. The team is dedicated, the service and cleaning are meticulous, and the attitude is warm and family-like. Delivery is fast, the facilities are complete, every penny is spent wisely, high cost performance is our persistent pursuit, we hope you will come back "home" often!
Guest User
Guestroom
Stayed in Oct 2024
Business travelers
8 review
0.5/5
Posted on Nov 11, 2024
The facilities are old, the faucets are broken, the sanitation is extremely poor, it is full of dust, and the service is very poor. There is not even a match lighter in the Novo Hotel, and there is not even a convenience store to buy lighters within a few hundred meters.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such an unpleasant stay experience. We have seriously criticized and dealt with the relevant personnel regarding the content of your feedback. We will retrain our employees and strengthen management to ensure that this situation does not happen again. We kindly ask you to give us another chance to serve you again to prove our determination and efforts.
Anonymous User
Business Double Room
Stayed in Sep 2024
Couples
5 review
0.5/5
Posted on Oct 17, 2024
A super disgusting hotel. The room costs more than 620 a night. There are urine stains on the toilet as soon as you enter. Then the phone in the room is broken and the TV cannot cast the screen. Just when I was about to go to bed, mosquitoes flew next to my ears. Two people died. Just when I was about to go to bed, I noticed that there were a lot of mosquitoes and there was no mosquito coil in the room. I asked to change the room, but the front desk said that the room was full. I said that I couldn’t stay and asked for a refund. The front desk also said no. The next day. There has been a loud noise outside since 8 o'clock in the morning, and I can't rest at the door. The manager said there is no way to solve it. Please ask the leader for instructions and let me take care of it myself. **** hotel, you will be killed if I don't report it, *** I call the Health Administration every week, ***
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such an unpleasant stay experience. We have seriously criticized and dealt with the relevant personnel regarding the content of your feedback. We will retrain our employees and strengthen management to ensure that this situation does not happen again. We kindly ask you to give us another chance to serve you again to prove our determination and efforts.
Guest User
Business Room (2 Beds)
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 3, 2024
👍🏠Super awesome! The room is spotless🛠️💖, and the breakfast is also full🥐🍳~（๑˃̵ᴗ˂̵）و✧*｡The first choice for business trips, the breakfast is rich, the room is clean, and the service staff is so enthusiastic!
Original TextTranslated by Google
Response from Property: Your compliment is better than the sunshine, your affirmation is better than the blooming flowers, nothing is more convincing than your recognition, we will redouble our efforts and cherish it! Xiaoju always believes that good reputation and publicity come from every guest, and we look forward to seeing you again!
ququ_xmu
Guestroom - Double Occupancy (Doublebed)
Stayed in Jun 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 8, 2024
The surrounding environment is good, Shangdi Park is opposite the room, and there are many delicious food across the road on the other side of the hotel. Convenient to travel.
Original TextTranslated by Google
Response from Property: We are very sad that we did not get your perfect recommendation. We will always work hard to do better! Just to bring you a better stay experience. If there are any shortcomings, we also hope to get your feedback. We must work hard. Improve and strive to be a first-class young man. Looking forward to meeting you next time.
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is very clean, the ladies and brothers are super nice, quiet and comfortable, and the breakfast is quite rich. I will definitely stay here again next time I come to Beijing.
Original TextTranslated by Google
Response from Property: Dear guest: We are very happy to have such a high evaluation from you! I am very glad that you chose Orange Hotel to accompany you during your trip, and I am also very happy that the service of our hotel can satisfy you. Thank you for your encouragement and support for the work of Orange Hotel. We will continue to innovate in service and hope to provide every guest with better service through warm and meticulous service. I hope you will like Orange Hotel as always, exquisite The preparations are only for your arrival. Because we know each other, we understand that everything is just right. We are here waiting for your visit again!
Guest User
Business Room (Double Bed)
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 23, 2024
The hotel environment is good, the rooms are clean and tidy, and the front desk service is good. The hotel is very close to the bus and subway, and opposite Shangdi Park, which is very convenient
Original TextTranslated by Google
Response from Property: Hello dear guests: After seeing your praise, we felt your satisfaction with us through the screen. We were really touched. The superior geographical location, unique design style, comfortable and clean living environment are the reasons why many customers and friends choose Orange. Attentive and meticulous service, allowing every friend to see Orange's smile, feel Orange's sincerity, and feel the warmth and comfort of home is Manxin's tireless pursuit. At the same time, thank you for your full affirmation of Orange Hotel. We will continue to work hard. , I hope you and your family will choose Orange Shangdi Huandao Hotel again next time!
Guest User
Standard Room (2 Beds)
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The location of the hotel is very good, within ten minutes' walk from Qinghe Station. The hygiene is also good. The bath water pressure is very strong. The breakfast is rich in variety and the vegetables are light and not salty. A satisfying stay.
Original TextTranslated by Google
Response from Property: Your compliment is better than the sunshine, your affirmation is better than the blooming flowers, nothing is more convincing than your recognition, we will redouble our efforts and cherish it! Xiaoju always believes that good reputation and publicity come from every guest, and we look forward to seeing you again!
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in Sep 2024
Solo travelers
1 review
1.0/5
Posted on Oct 17, 2024
What a rubbish hotel, a piece of ****! Is it worthy of the Orange Hotel brand? Is it worth the price? 1. The house is very old, the layout and facilities are the same as a love hotel that costs more than 100 yuan, and the things used are very cheap and are not in line with other orange hotels. 2. There is no freshly made pasta stall for breakfast 3. The sound insulation is very poor. You can hear the conversation next door clearly while walking downstairs.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such an unpleasant stay experience. We have seriously criticized and dealt with the relevant personnel regarding the content of your feedback. We will retrain our employees and strengthen management to ensure that this situation does not happen again. We kindly ask you to give us another chance to serve you again to prove our determination and efforts.
Guest User
Guestroom - Double Occupancy (Doublebed)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Friendly service, delicious breakfast, and parking lot
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Beijing Shangdi Huandao Hotel and taking the time to leave a high-quality review for the hotel. Orange has always regarded high-quality service as a hotel feature and followed the service principle of "treating guests like relatives and friends" Concept, we are committed to providing each guest with thoughtful, meticulous, considerate and appropriate services, hoping to create a home away from home experience for guests. We always believe that a hotel's good reputation must be spread through the most sincere evaluations and most sincere recommendations from guests. Your satisfaction is the driving force for our unremitting pursuit, and we will continue to work hard to do better. Looking forward to your next visit and wish you a happy life.
Guest User
Business Room (2 Beds)
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Friendly service, spacious room, tea, various types of breakfast, spacious room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Orange Beijing Shangdi Huandao Hotel and for your encouragement. Thank you! Orange Hotel belongs to the mid-range brand of Huazhu Hotel Group. The hotel is committed to winning the favor of customers with high-quality products and services. The hotel not only has warm and comfortable guest rooms, but also has a buffet breakfast room, self-service laundry room and other supporting facilities on the first floor of the hotel. facility. As a young and energetic hotel brand, Orange shows the unique charm of the hotel to guests with comprehensive and thoughtful services. We are working hard to make every guest happy to be our repeat customer. Thank you again for your support and sincerely invite you to come again. Check in and wish you a happy life!
Guest User
Business Double Room
Stayed in Aug 2024
Business travelers
1 review
1.0/5
Posted on Sep 4, 2024
I don’t like comments very much, but I really can’t help complaining. The hygiene is very poor. This is the worst value for money hotel I have ever stayed in. It costs 525 a night. The room smells of cigarette smoke. The ashes are not swept clean. The toilet is very smelly.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such an unpleasant stay experience. We have seriously criticized and dealt with the relevant personnel. We will retrain our employees and strengthen management to ensure that this type of situation never happens again. We kindly ask you to give us another chance to serve you again to prove our determination and efforts.
Guest User
Business Room (Double Bed)
Stayed in Jul 2024
Business travelers
5 review
1.0/5
Posted on Aug 28, 2024
Spending more than 600 yuan to stay in this kind of hotel is incredible! From the time I checked in at the front desk, there were all kinds of magical operations. This one didn't work, that one didn't work, what happened to the one I booked on Ctrip? To this day, I feel like the customer service deliberately asked me to register for Huazhu Club just to have one more task! The room is extremely small, just like a pigeon cage that costs tens of dollars in a train station. The sound insulation is very poor, I can hear anyone typing on the keyboard next to me! The service was poor. They said the robot was broken and they didn’t deliver anything. They asked me to get it by myself at the front desk! What does a waiter do?
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply guilty and upset after seeing your negative review. We sincerely apologize for the various issues you experienced. We have dealt with the relevant issues urgently. Due to the robot phone problem, the robot cannot call the room when it reaches the door of the room. At the same time, we have strictly reviewed and rectified the entire service process. I hope you can give us a chance to make amends and come again to witness our progress.