Yitel Hotel (Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station) Reviews
Yitel Hotel (Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station)
Near South Road of East 4th Ring Road (No. 288 Zhoujiazhuang), Chaoyang District, Beijing, 100022, ChinaView Hotel Details
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Yitel Hotel (Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station) Guest Reviews
4.8/5
Excellent
476 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(476)
Positive reviews(462)
Reviews with photos/video(83)
Delicious breakfast(52)
Friendly front desk staff(46)
Quiet & comfortable(40)
Easy to get around(39)
Large rooms(33)
Convenient parking(25)
Close to metro(20)
Perfect for business trips(16)
Negative reviews(14)
Francis
Business Double Room
Stayed in Oct 2024
Business travelers
12 review
3.5/5
Posted on Nov 18, 2024
Conveniently located near public transport, the surrounding roads are in poor condition with unpleasant odors in some areas. Breakfast was relatively good but and room service needs improvement. On the bright side, the automated food delivery robot was a pleasant surprise and worked well!
Response from Property: Dear guest: Hello, thank you for staying at Heyi-Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station. I'm sorry to bring you a bad check-in experience. We will try our best to improve room service and provide a more comfortable and satisfactory accommodation experience.
Franz
Business Double Room
Stayed in Apr 2024
Family
22 review
4.0/5
Very Good
Posted on May 12, 2024
Friendly hotel will helpful owners. Big rooms. Clean but the bath could get a update. Besides that near metro and from there you can easy reach the city Center. Breakfast for western people is good enough (toasts, butter, jam, eggs, coffee, cereals)
Response from Property: Dear guests: Hello, thank you for staying in Heyi-Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station. Thank you very much for your praise to our hotel staff. We are honored to serve you. Your trust in our team is our greatest motivation, and we will do our best to provide you with the best service. Thank you again for your comments. We look forward to your next visit. General Manager of the Hotel
Anonymous User
Double Bed Room A With Whole House Air Purification
Stayed in Sep 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Good hotel for a short stay. Would stay again.
Response from Property: 尊敬的賓客:您好!非常感謝您的好評,看到您在我們家住的這麼開心和滿足,我們感到無比欣慰,我們會再接再厲越來越好,讓您每次來都可以感受到我們滿滿的愛心。讓您滿懷希望而來,流連忘返。我們所有員工都期待您的下次光臨! Amy 酒店總經理
Ye₁yu₃sheng₁fan₄
Double Room
Stayed in Nov 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The little brothers and sisters at the reception were very good in their service attitude. I went to the reception late and offered to send late night snacks. The room was clean and tidy, which was a great stay experience
Response from Property: Dear guests: Hello, thank you for staying at Heyi Hotel Shilihe Zhoujiazhuang Subway Station and leaving your valuable comments! Thank you very much for your praise of our front office team. We are very proud to serve you. Your trust in our team is our greatest motivation, and we will do our best to provide you with the best service. Thank you again for your comments. We are looking forward to your future stay. Hotel General Manager
Dee
Business Double Room
Stayed in Aug 2023
Travel with friends
9 review
4.5/5
Great
Posted on Sep 25, 2023
Amazing front desk staff. Many thanks to 昙殊Kmi for his support. However, I will advise the ladies at the door of the dining area to stop taking pictures and videos of foreigners especially those of African decent. It’s uncomfortable to eat and see others take video of you. This happened the morning of 24/09/23. The bathroom sink of Room 8321 can be cleaned properly. That being said, i will still recommend to stay at this hotel.
Response from Property: Dear guests: Hello, thank you for staying at Heyi-Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station and leaving your valuable comments! Thank you very much for your praise of our front office team. We are very proud to serve you. Regarding the inconvenience you encounter in, we will take measures as soon as possible to ensure that the problem is solved. At the same time, we hope you can understand our respect for guests of different races and avoid taking pictures and videos during your stay and during meals. Your trust in our team is our greatest motivation, and we will do our best to provide you with the best service. Thank you again for your comments. We are looking forward to your future stay. Hotel General Manager
Guest User
Double Bed Room A With Whole House Air Purification
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 2, 2023
It takes about 20 minutes to walk from 周家莊station to the hotel. Not too far away but quite hot to do so during Summer season. The hotel is clean and staff members are friendly. However, you cannot borrow iron to iron shirts but can only use it in the hotel’s washing room. It is not convenient. Hotel only provides paid breakfast service. If you wants to eat, there are only two restaurants around. The choices are limited. Alternatively, you may order foods delivered by foods deliveries service. The worst is that it’s wifi does not work all the time.
Response from Property: Hello dear! Thank you for staying at the Zhoujiazhuang Subway Station Hotel in Heyi Shilihe Happy Valley. We apologize for not providing you with a very satisfactory check-in experience. The hotel is located at 288 Zhoujiazhuang, approximately 800m away from Subway Line 17. Our hotel's buffet breakfast service is available from 7:00am to 10:00am. Your feedback is not only about expressing satisfaction and affirmation with our work and services, but also about supporting and encouraging us. We hope to maintain our friendship with you in the future! We look forward to your arrival again. Hotel General Manager Amy.
Guest User
Double Room
Stayed in Jan 2025
Business travelers
18 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The place is nice, easy to get a taxi, quite new, good soundproofing, the hotel lobby is quite organized, you can do some work occasionally, hope it will continue to be like this.
There are also many types of breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your stay experience with us. We are very happy. We will continue to work hard to improve our services in all aspects and increase cost-effectiveness so that every guest can have an extraordinary living environment. Thank you again for your careful comments and wish you a happy life! Amy Hotel General Manager
Guest User
Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 28, 2025
Traveling with children and the elderly, the hotel has a laundry room where you can wash clothes, which is very convenient. The hotel staff is very friendly, the service is very good, the room is large and clean, and I will choose this hotel again when I come to Beijing.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your good comments. We are very pleased to see that you are so happy and satisfied staying in our home. We will continue to work harder and better so that you can feel our full love every time you come. Let you come with hope and linger. All our staff are looking forward to your next visit! Amy Hotel General Manager
Guest User
Family Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The whole stay at the hotel was a pleasant surprise! The front desk was welcoming, actively upgraded the room type, and the details were warm. The bedding was soft, the bathroom was separated into dry and wet areas, equipped with high-quality toiletries, and the cleanliness was perfect. The breakfast was rich, close to the subway, quiet and convenient, and a small gift was given when checking out! It is excellent for both business trips and vacations.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Yitel-Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station among many hotels. We are very happy to provide you with such a satisfactory stay experience. We treat every guest as our own family. We are willing to get to know every family member with a sincere smile, warm reception, and thoughtful personalized service. Thank you again for your high evaluation of us. I hope to have your support and company. We will not let you down. We will keep working hard to do better and look forward to your visit again! I wish you a happy life and good work! Amy Hotel General Manager
Guest User
Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The service is very good, the sanitation is very clean, the room is very large, very close to the subway station, very convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務。您對我們的高度評價和肯定,給予我們莫大的鼓勵,因為您的認可我們感到很幸福,我們希望給您及每位賓客舒心與安心的美好感覺,我們為您營造詩一般美好與愜意,一次完美的旅程,一段舒心的回憶,願再次邂逅,期待您的再次光臨! Amy 酒店總經理
Guest User
Business Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Mar 7, 2025
The rooms in this hotel are clean and tidy without any peculiar smell. The rooms are also spacious and bright. The front desk service is also in place and responsive. I have stayed here several times and it is very good.
Original TextTranslated by Google
Response from Property: 感謝您的好評,您的笑容是我們前進的動力!期待下次見到您!🌈總經理 vivian
ywhlsaaa
Double Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The environment is nice. Go check out the space.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for sharing your stay experience with us. We are very happy. We will continue to work hard to improve our services in all aspects and increase the cost-effectiveness so that every guest can have an extraordinary living environment. Thank you again for your careful comments and wish you a happy life! Amy Hotel General Manager
Albiiu
Double Bed Room A With Whole House Air Purification
Stayed in Sep 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 10, 2024
We felt very welcome from the first moment, we asked to change rooms and they upgraded us at no cost, they even helped us carry all our things to the new room.
We were very comfortable, they helped us order food and even accompanied us to the supermarket.
I feel happy and with my heart full of love for the special treatment they have given us.
They even gave us cookies, the views from the new room were very beautiful at night.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Your high evaluation and affirmation of us give us great encouragement. We feel very happy because of your recognition. We hope to give you and every guest a comfortable and secure feeling. We create a poetic beauty and comfort for you, a perfect journey, a comfortable memory, and hope to meet again. Looking forward to your visit again! Amy Hotel General Manager
Guest User
Guestroom (2 Beds)
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The hotel environment is very good. It is very comfortable to stay with friends. The breakfast is also delicious. The front desk is very welcoming.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your affirmation of us. We will continue to work hard~ If you don’t accumulate small steps, you won’t be able to reach a thousand miles. If you don’t accumulate small streams, you won’t be able to become a river. We have been running on the road of hard work. Thank you for your choice. We look forward to your coming again. I wish you a happy life~ Amy Hotel General Manager
Guest User
Guestroom (2 Beds)
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 6, 2025
The room is clean and hygienic. Although the furniture is a bit old, the linens are soft and comfortable. The front desk clerk Xiao Ren provided excellent service and helped me solve the problem in time. Thank you very much! Worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest,
Hello! Thank you for choosing Yitel-Beijing Shilihe Happy Valley Zhoujiazhuang Subway Station among many hotels and taking the time to leave us such a warm review! We are very happy to know that you are satisfied with the hygiene of the room.
As for the furniture, we understand that they may be a little old, but we are glad to hear that the softness and comfort of the linens add a touch of warmth to your stay. We will continue to pay attention and plan to gradually update the facilities in the future to ensure that every guest can enjoy a more perfect accommodation environment.
Thank you especially for mentioning the excellent service of Manager Ren. Xiao Ren is a star in our team. He always helps guests with a warm and professional attitude. Your affirmation is the greatest encouragement for his work. I will convey your praise to her and I believe it will inspire her to continue to provide excellent service to guests.
Here, on behalf of all the staff of the hotel, I would like to express my most sincere thanks to you! Your satisfaction is our greatest motivation and the source of our continuous pursuit of excellent service. We are very honored to receive your recommendation and look forward to serving you again in the future and creating more wonderful memories of your stay for you.
If you have any other suggestions or need further help, please feel free to contact us. Thank you again for your support and trust, and look forward to meeting you again! Wish you all the best and a happy life! Hotel General Manager