Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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Positive reviews(7239)
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Easy to get around(1250)
Convenient location(1004)
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Delicious breakfast(422)
Perfect for business trips(268)
Nice bathtub(78)
Has rooms for families(36)
Negative reviews(47)
Guest User
Guestroom (Tatami) (Bathtub)
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 30, 2025
a lovely hotel, a chic breakfast, a comfortable free laundry. friendly staff. Metro is a three-minute walk away. near the shopping Center, I definitely recommend the hotel
Response from Property: 尊敬的賓客,您好!感謝您選擇下榻桔子水晶北京崇文門酒店,能夠讓您滿意是我們一直努力的目標,能夠給您帶來一次舒適且温馨的入住體驗,是我們前進的方向,很榮幸能夠與您相遇,並服務與您,我們要讓每一位客人都有賓至如歸的感覺,為此,我們將會不斷努力提升服務水平,讓您每一次的到來都充滿驚喜和温暖,我們堅信好的服務會感動顧客,打造品牌好口碑。期待與您的再次相遇,祝您生活愉快。酒店總經理:焦忠艷
Cherryylee
Blossoming Business Twin Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jun 15, 2025
Clean room accessible to malls and train station. Breakfast spread is good too
Response from Property: "尊敬的賓客,您好!感謝您在眾多酒店中選擇入住桔子水晶北京崇文門酒店,相遇便是緣分,也非常開心能為您帶來滿意的入住的體驗,我們會繼續努力,給您帶來更優質的入住體驗,也非常期待您的下次入住,祝您生活愉快!酒店總經理:焦忠艷"
LinhMelissa
Business Suite With Separate Sitting Area And Tub
Stayed in Mar 2025
Family
15 review
10/10
Outstanding
Posted on Apr 26, 2025
Best value stay in Beijing! I booked a total of 7 rooms for each stay and each and every of us enjoy the hotel greatly. Front desk staff Jacky and 2 other ladies are especially accommodating to our need. There is 2 laundry rooms, 1 small gym on site. Breakfast although has limited options are done quite well. Rooms are bright and well laid out. Best of all the hotel is closed to many restaurants, coffee shop, shopping and only 20 minute walk to either Tiantan or Wang Fu Jing. Given the many traffic lights in downtown Beijing being able to walk around is a great bonus.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Crystal Orange Hotel Beijing Chongwenmen. As a high-end brand hotel under Huazhu, Crystal Orange has been committed to providing every guest with high-quality services, comfortable and clean accommodation. We have always been adhering to the service concept of treating guests like relatives and friends. It has always been our goal to make you feel at home when you are away from home. Thank you very much for your recognition of us and sincerely look forward to your next visit! On behalf of all Chongwenmen staff, I wish you a happy life! Hotel General Manager: Jiao Zhongyan
carasco
Business Room (Double Bed) (Bathtub)
Stayed in Mar 2025
Couple
6 review
7.0/10
Posted on Apr 25, 2025
The hotel is well-located, just 5 minutes from the metro, close to major shopping malls and within walking distance to the Temple of Heaven. The lobby is beautiful, but unfortunately doesn’t reflect the condition of the rooms. Our first room, next to the reception, was new and clean but very noisy due to poor soundproofing — we could hear conversations, laughter, and phones ringing even early in the morning. We asked to change rooms the next day, and the staff was very helpful. The new room was quiet, but clearly older and in need of maintenance: peeling wallpaper, dirty grout, and visible screw holes in the bathroom. At least we were able to rest well.
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酒店位置不错,离地铁站只有五分钟路程,附近有大型购物中心,也可以步行前往天坛。大堂非常漂亮,但可惜房间的状况与大堂不太相符。我们最初被安排在前台旁边的房间,虽然房间很新也很整洁,但隔音不好,白天甚至早上七点前都能听到说话声、笑声和电话铃声。第二天我们请求更换房间,工作人员非常配合。新房间安静多了,但明显比较旧,需要维护:墙纸剥落、瓷砖缝发黑、有螺丝孔等小问题。好在安静,让我们得以好好休息。
Response from Property: "Dear guest, hello! Thank you for choosing Orange Crystal Beijing Chongwenmen Hotel among many hotels and sharing your stay experience with us. The overall design style of the hotel revolves around blue and white porcelain elements, which originated from the Qing Dynasty. The hotel is located near Ciqikou, which was famous as a gathering place for porcelain sales in ancient times. Based on this, the design style with blue and white porcelain as the theme was extended. I am very happy that you like this style and I look forward to your next stay. I wish you a happy life! Hotel General Manager: Jiao Zhongyan
"
Catlover_s2
Business Suite With Separate Sitting Area And Tub
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 27, 2025
Fantastic hotel at a great location with subway nearby and plenty of malls. Breakfast is great and room is clean.
Response from Property: Dear guests, hello! Thank you for choosing Orange Crystal Hotel Beijing Chongwenmen among many hotels. Thank you very much for your comments and support. The hotel is fully equipped with a wide variety of Chinese and Western buffet breakfasts, which are nutritious and delicious. Freshly cooked wontons, noodles with soybean paste, and various nutritious dishes can meet your special food needs without leaving home. The hotel's thoughtful service makes you feel at home. The rooms are carefully designed by designers, the cleaning ladies are the most trustworthy to you, and the attentive service like a butler, we look forward to your visit again. Hotel General Manager: Jiao Zhongyan
Dora
Blossoming Family Room
Stayed in Mar 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Apr 21, 2025
Great location that is near to train station and is clean in facilities. Highly recommend if coming to Beijing!
Response from Property: Dear guests, we are very honored to provide you with a satisfactory stay experience. The hotel is located at No. 114 Chongwenmenwai Street, Dongcheng District, Beijing. It is only about 200 meters away from Ciqikou Subway Station on Line 5/7, and it takes only 3 minutes on foot. It is close to Tiananmen Square, Wangfujing Street, etc. The superior geographical location can meet your multiple needs for food, accommodation, travel, shopping and entertainment. Orange Crystal, as a mid-to-high-end hotel brand under Huazhu, has always followed the service concept of thoughtfulness and just the right amount. The various snacks, fruits and teas in the lobby are also the most sincere greetings to you. We strive to create a brand hotel that satisfies more customers. Thank you for your support and look forward to your visit again! Hotel General Manager: Jiao Zhongyan
Guest User
Business Room (Double Bed) (Bathtub)
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on Apr 19, 2025
Comfortable and clean hotel, near to metro station, personell is helpful. Every day cleaning, fresh water etc. In the room. Good Restaurants near.
Response from Property: "Dear guests, hello! Thank you for choosing to stay at Orange Crystal Beijing Chongwenmen Hotel among many hotels. Meeting is fate. We are very happy to bring you a satisfactory stay experience. We will continue to work hard to bring you a better stay experience. We are also looking forward to your next stay. I wish you a happy life! Hotel General Manager: Jiao Zhongyan
"
Lingkew
Business Suite With Separate Sitting Area And Tub
Stayed in Mar 2025
Family
4 review
10/10
Outstanding
Posted on Apr 6, 2025
we forgotten to book my 1st night upon check in and staff was super nice and helpful to assist on the extension process. the room was comfortable for 3 of us… it’ll be awesome if the lighting can be separated from room & living. the washing/drying facilities was great and convenient for us. the hotel area was convenience with 3 malls and next to hospital was not affecting us. but travelling out via didi was slightly inconvenient as there’s a safety barrier at the main gate before entering the lobby. parking area is available if planning to drive. but do note that didi driver will usually wait outside of the bread shop.
Response from Property: "Dear Huazhu member, hello! Thank you very much for choosing to stay at Orange Crystal Chongwenmen Hotel. Thank you for taking the time out of your busy schedule to share your stay experience with us. Confucius said: It is a great pleasure to have friends coming from afar! We are honored to have you here. All the friends in the hotel treat every customer as a friend from afar and provide cordial and warm service. Satisfaction is our greatest wealth! The courtyard is well prepared with tables, chairs, tea sets, fish tanks, parrots, and a garden with blooming flowers. All of this is just to make your trip more comfortable and cozy, and to make you feel comfortable and warm at home. I am also very happy to meet you next time. I wish you a happy life!"
Guest User
Guestroom (Tatami) (Bathtub)
Stayed in Feb 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Mar 18, 2025
Spotlessly clean, good service, breakfast buffet was awesome and good value for money. Good location, cosy room, nice bath. Perfect for the last few days of my trip, thank you so much!
一尘不染,服务好,自助早餐很棒,物有所值。位置好,房间舒适,浴室好。非常适合我旅行的最后几天,非常感谢!
Response from Property: "Dear guests, hello! Thank you for choosing to stay at Orange Crystal Beijing Chongwenmen Hotel among many hotels. Meeting is fate. We are very happy to bring you a satisfactory stay experience. We will continue to work hard to bring you a better stay experience. We are also looking forward to your next stay. I wish you a happy life! Hotel General Manager: Jiao Zhongyan
"
Guest User
Business Suite With Separate Sitting Area And Tub
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 11, 2025
clean rooms and environment, helpful service, do note in cold weather the aircon only has heater mode, can ask front desk for fan
Response from Property: Dear guests, hello! Thank you for choosing to stay at Orange Crystal Hotel Beijing Chongwenmen. It is our goal to satisfy you. It is our direction to bring you a comfortable and warm stay experience. It is our honor to meet you and serve you. We want every guest to feel at home. To this end, we will continue to work hard to improve the service level so that every time you come, you will be full of surprises and warmth. We firmly believe that good service will move customers and create a good brand reputation. Looking forward to meeting you again and wish you a happy life. Hotel General Manager: Jiao Zhongyan
Guest User
Guestroom (Tatami) (Bathtub)
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 4, 2025
Comfortable stay at a convenient location. Recommend for no frills travellers
Response from Property: 尊敬的賓客,您好!感謝您選擇下榻桔子水晶北京崇文門酒店,能夠讓您滿意是我們一直努力的目標,能夠給您帶來一次舒適且温馨的入住體驗,是我們前進的方向,很榮幸能夠與您相遇,並服務與您,我們要讓每一位客人都有賓至如歸的感覺,為此,我們將會不斷努力提升服務水平,讓您每一次的到來都充滿驚喜和温暖,我們堅信好的服務會感動顧客,打造品牌好口碑。期待與您的再次相遇,祝您生活愉快。酒店總經理:焦忠艷
brenda chan
Business Room (Double Bed) (Bathtub)
Stayed in Nov 2024
Couple
7 review
10/10
Outstanding
Posted on Jan 2, 2025
hotel is 5 minutes away from the metro. staff are really friendly and thoughtful. rooms are clean. we upgraded our room is a more spacious room as we had 4 luggage.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Orange Crystal Hotel Beijing Chongwenmen. It is our goal to satisfy you. It is our direction to bring you a comfortable and warm stay. It is our honor to meet you and serve you. We want every guest to feel at home. To this end, we will continue to work hard to improve the service level so that every time you come, you will be full of surprises and warmth. We firmly believe that good service will move customers and create a good brand reputation. Looking forward to meeting you again and wish you a happy life. Hotel General Manager: Jiao Zhongyan
Guest User
Business Room (Double Bed) (Bathtub)
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 28, 2024
Awesome Hotel, good breakfast with coffee. Always enjoy my booking with Orange Crystal.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Crystal Orange Hotel Beijing Chongwenmen. It is our goal to satisfy you. It is our direction to bring you a comfortable and warm stay experience. It is our honor to meet you and serve you. We want every guest to feel at home. To this end, we will continue to work hard to improve our service level so that every time you come, you will be full of surprises and warmth. We firmly believe that good service will move customers and create a good brand reputation. Looking forward to meeting you again and wish you a happy life. Hotel General Manager: Jiao Zhongyan
LeeMT
Business Suite With Separate Sitting Area And Tub
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 14, 2024
Excellent service given our need to have two room nearer to each other. The reception did their very best to help us on all request we made. Well done!!
Response from Property: "尊敬的賓客,您好!非常感謝您選擇入住桔子水晶北京崇文門酒店,感謝您對我們服務的認可,能讓您有美好切滿意的入住體驗是我們每一位員工的職責,也非常感謝您對我們服務的認可,同時也給予了我們更多的信心,我們將會砥礪前行,用更好的服務來回報您,也非常期待與您的下一次邂逅!酒店總經理:焦忠艷"
JESUS VILLAR GARCIA
Guestroom (Tatami) (Bathtub)
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 2, 2025
We are very satisfyed with the room, services and the personal, I would recomend this hotel 100%!!!
Response from Property: "Dear guests, hello! Thank you for choosing to stay at Orange Crystal Hotel Beijing Chongwenmen. As a high-end brand hotel under Huazhu, Orange Crystal has been committed to providing every guest with high-quality services, comfortable and clean accommodation environment. We have always been adhering to the service concept of treating guests like relatives and friends. Making you feel at home when you are away from home is our goal. Thank you very much for your recognition of us and sincerely look forward to your next visit! On behalf of all Chongwenmen staff, I wish you a happy life! Hotel General Manager: Jiao Zhongyan"