Hilton Garden Inn Beijing West Railway Station Reviews

Left and right of the hotel looks like nothing much to see or eat but actually it just take 5 minutes walk to a market where there is a market inside it and restaurants. There is a mall 10 minutes away from the hotel. Haidilao is there and some other restaurants too. Clean and new hotel. Wonderful beds.

The front desk brother service is good, I need to order food when I stay in the hotel, but my card is a foreign card can not order food The front desk staff intimately helped me order food and took the initiative to send it to my room with a robot Very good

Nice and comfortable hotel in general. In cold Dec, we enjoyed cozy night at 28C. Gym is well equipped and not crowded. The location is close to city center and high speed train station. They have a robot messenger, more advance than we expected.

Clean hotel with friendly stuff. Melinda answered all my questions. The nearest subway station is probably around 5 -7 minute walk from hotel. Compare with hotels in europe this is 4 star Hotel.

Good stay, hotel is convenient and clean. Highly suggested for business travelers

We had a nice stay at this hotel and there were plenty of positives: room was nice and spacious, staff were very helpful(especially Vivi and Bishop), free laundry facilities, restaurant food was tasty. Some of the negatives though were that this hotel is actually quite far from the train station so you will need to take the metro with a few transfers or get a taxi, also we had a really hard time ordering room service to the point that we had to go down to reception to order it.

The hotel is clean but it is abit far from main attractions. Good for people who need to catch early train.

Very nice hotel

Jiahu's service is very good

Service: Very good attitude, free room upgrade Hygiene: Clean, the aunt cleans every day Facilities: The hotel is relatively new, with electric curtains, and it is very comfortable to stay in The hotel breakfast is pretty good, there are stalls for cooking noodles and noodles

The stay experience was great! I left behind wonderful memories! Special thanks to the front desk receptionist Duan Ke for his excellent service! Whether it is the front desk, guest room or restaurant service staff, they are all very friendly, and the smiling and enthusiastic service makes people feel very comfortable! Thank you! The hotel facilities are very new, everything is perfect, and welcome fruits were given, and the air conditioning settings were adjusted. There is a bar and water bar on the first floor, which is very good, but unfortunately I didn't have enough time to consume it. There is also a micro snack bar that sells some fast food and drinks, which is very convenient for eating simple meals. It would be even more perfect if disposable toilet mats and foot bath buckets could be provided!

Staying at this hotel really exceeded my expectations! The receptionist at the front desk was professional and enthusiastic, and he kindly sent us a welcome fruit plate and surrounding guide. The guest room is large, the bedding is comfortable, the guest control system is smart and convenient, and the bright floor-to-ceiling windows make the stay experience upgraded. The breakfast is rich in variety, and the milk coffee is fragrant. It is very suitable for both business trips and family trips. It is only 10 minutes away from the subway station, and there are many parking spaces, which are free. Five-star praise, I will come again next time!

The front desk arranged a room on a high floor in advance. The windows were large, the view was wide, the breakfast was rich, and the service was timely. The bedding was very comfortable, the mattress was moderately soft and hard, and I slept until I woke up naturally. The person who checked me in was Bishop, who was enthusiastic, professional, and very patient. If there were any problems, they would respond and solve them in time. Staying here twice a week shows the benefits of this place. It is convenient to go to the West Station and travel. I will book here next time. Five-star praise!

The room is beautifully decorated in Morandi colors, very pleasing to the eye. Floor-to-ceiling windows, good ventilation, excellent view and physical examination. Ms. Xiao Duan, the front desk staff, is proactive in service and patient in solving problems for guests. I hope your company leaders will give her praise.