Beijing CSN Pearl Hotel

Beijing CSN Pearl Hotel Reviews

Beijing CSN Pearl Hotel

Building 4, China Southern Airlines City, northwest corner of the intersection of Tianxing 5th Street and Hangyuan Road, Beijing Daxing International Airport, Yuzhen, Daxing District, Beijing, ChinaSee Hotel Details
Beijing CSN Pearl Hotel
Beijing CSN Pearl HotelBeijing CSN Pearl HotelBeijing CSN Pearl Hotel
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1 night

Guest Reviews

9.4/10
Outstanding
6810 review
Verified reviews
Location9.4
Amenities9.2
Service9.4
Cleanliness9.5
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All reviews(6810)
Positive reviews(6696)
Reviews with photos/video(1128)
Offers pick-up/drop-offs(1784)
Close to airport(1397)
Easy to get around(1121)
Convenient location(1064)
Large rooms(632)
Delicious breakfast(278)
Friendly front desk staff(208)
Great swimming pool(33)
Negative reviews(114)
Guest User
Business 2-bed Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 20, 2025
This hotel is really near to airport with great shuttle bus service. It is suitable for whom landing at late night.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Wen xi
Business 2-bed Room
Stayed in May 2025
Family
10 review
2.0/10
Posted on Jul 4, 2025
I honestly wonder how such a massive hotel manages to stay in business. Clearly not by cleanliness, and certainly not by service. On the first night, our flight was delayed and we arrived close to midnight. The front desk casually informed us that they had already given away our room, then claimed they were “doing us a favor” by “upgrading” us — which really just meant fixing their own mistake. To make it even more absurd, they had only recorded one night in their system. So early the next morning, before we’d even caught up on sleep, they called to pressure us to check out, as if we were freeloaders. I had to take my booking confirmation downstairs to straighten it out, and only then did they begrudgingly extend the room — making it feel like we were somehow inconveniencing them. The room itself didn’t disappoint — in the worst way: hair from previous guests still clinging to the walls, insects keeping us company at night, and sheets so filthy they triggered an allergic reaction in my pregnant wife. And when we decided to book an extra night just so she could recover, the front desk insisted we move rooms instead of simply asking if we’d pay the difference — because, apparently, making guests’ lives harder is part of their brand identity. In short: this hotel has nothing to offer but size. Its apparent philosophy seems to be: “We’re big, deal with it.” We certainly won’t be back — and I’d recommend future guests not be fooled by appearances. This place really is just a big disappointment.
Response from Property: Dear customer, I am the hotel service manager. Please allow me to express my sincerest apologies for not providing you with a good experience during this stay. I understand your feelings very well. Please believe that this is not our service standard. According to your feedback, we have made adjustments and improvements to the reservation process. For room cleaning that does not meet the standards and insect problems, we will trace and seriously deal with the person responsible on the day, strengthen the quality inspection process, and arrange for a professional disinfection company to deal with it thoroughly. At the same time, we have conducted service awareness training for front desk staff. In the future, we will give priority to guest convenience as the core of the solution to avoid such situations. Your sincere feedback is the driving force and boost of our growth. We sincerely look forward to your visit again. The 24-hour online customer service is your personal butler, ready to solve your problems at any time, and hope to have the opportunity to provide you with better service. I wish you and your family good health, and look forward to the opportunity to reshape your experience!
ZSHUMEN
2-bed Room
Stayed in May 2025
Business traveler
39 review
10/10
Outstanding
Posted on Jun 17, 2025
Always my transit Hotel is CNS Pearl Hotel. In Three words Comfortable, Easy, Early Flight businesses traveling.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
MonMon99
Standard 2-bed Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 27, 2025
Very nice room. Near Beijing Daxing airport. You can get free transportation to the airport
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Miklos B
Business 2-bed Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jun 21, 2025
The hotel was very nice with a great location near PKX airport. The hotel description isn't very obvious, but the shuttle is on the lowest floor, near door 15. The shuttles run 24/7, every :15 and :45 from the airport.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Van Lun
Business 2-bed Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 25, 2025
Everything is ok. Nice clean . Airport shuttle bus available every 30 minutes. Near a 24h convenient store just opposite the lobby.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Guest User
2-bed Room
Stayed in Apr 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 29, 2025
It was great, stayed for one night during my 19hr layover. The free 24hr shuttle made it super easy, the hotel can actually be within 15-20mins walking distance if you’re down for that.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Bees506
Business Queen Room
Stayed in Apr 2025
Solo traveler
11 review
10/10
Outstanding
Posted on May 19, 2025
Stayed here to catch a morning flight out from Beijing Daxing International Airport. This hotel offers a free shuttle to and from the airport, operating over 24 hours, with a frequency of every 30 minutes one trip. From the airport: 15 & 45 of each hour, outside gate 15 (bus parking bay) of 1F and from the hotel: 00 & 30 of each hour. The hotel is clean and comfortable.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Pat
Business 2-bed Room
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 18, 2025
For short stays is okay . Room is clean . Minimart in front of hotel . Restaurant open 11-2pm and 5pm . Front desk is not friendly , the male staff never smile , seem like he was in rush for something . No one will help you with the luggage.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. We're glad you found the room clean and enjoyed our convenient location near the minimart. We will note your comments about luggage assistance. Please accept our sincere apologies regarding the front desk service - we'll address this with our team to ensure warmer hospitality in the future. If you need any help during stay please feel free to contact 24hs Call Centre.We hope to welcome you back for an improved stay experience! Regards.
Guest User
2-bed Room
Stayed in Apr 2025
Couple
6 review
4.5/10
Posted on May 14, 2025
Aircon in hotel room was not working. Initially, I was told by the staff to wait for a while for the aircon to get started. Waiting for 30 minutes and aircon was still not working. Changed another room and found the same issue. It seems like they were using central aircon with no way to adjust individual room temperature. Room was so stuffy and hot I couldn’t sleep at night.
Response from Property: Dear customer, hello! I am the hotel service manager, and I am very sorry for the bad experience you had due to temperature issues. Our hotel has a central air conditioning system with uniform temperature, but there may be slight differences due to orientation and individual preferences. Thank you for your feedback. We will pay more attention to the guests' feelings and adjust the appropriate room type. If you have any problems during your stay in the store, you can contact the customer service center to handle them for you as soon as possible. Welcome back, we will provide you with a more intimate service experience. Bon Voyage!
GAN SH
Business 2-bed Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 20, 2025
Convenient Shuttle service from Daxing Airport .Good restaurant in Hotel with reasonable price.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Guest User
Business 2-bed Room
Stayed in May 2025
Couple
26 review
7.5/10
Posted on Jun 30, 2025
Convenience to catch flight at Daxing international airports.
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Nikh gup
Business 2-bed Room
Stayed in Mar 2025
Business traveler
10 review
8.5/10
Very Good
Posted on Apr 22, 2025
All ok. But girls at reception must be english speaking. Many foreigners were facing problems
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. We sincerely apologize for the inconvenience caused. We'll immediately reinforce English language training for our reception staff .Your experience helps us improve, and we hope to welcome you back for smoother communication in the future.Regards.
Muugii Muugii
Business 2-bed Room
Stayed in Jun 2025
Family
12 review
8.0/10
Very Good
Posted on Jul 27, 2025
I like shuttle bus and breakfast
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.
Guest User
2-bed Room
Stayed in Feb 2025
Family
23 review
10/10
Outstanding
Posted on Mar 27, 2025
Clean and spacious room. 3 to 5 minutes, round the clock, free, half hourly bus to and fro Beijing Daxing airport. Food served in the restaurant are reasonably priced. Very convenient for early flight departure at the airport
Response from Property: Dear Guest, highly appreciate for you to stay at Beijing CSN Pearl Hotel and encourage us some positive comments. If you need any help during stay please feel free to contact 24hs Call Centre. Hoping to see you again and welcome home. Regards.