Comarca de Palma Beach Hotels

I was shocked that at a five-star hotel, such an unacceptable incident could occur. We had a deeply disturbing experience during our stay. Around 9:30 AM, someone from the property unlocked and opened both our front door and bedroom door without any prior notice, permission, or request from us. We were still asleep when this happened. We did not request housekeeping and there was no sign indicating otherwise. This was a serious breach of privacy and made us feel unsafe and disrespected. Such behavior is completely unprofessional and unacceptable in any accommodation setting, let alone a serviced apartment.

Very good hotel! I am sorry I given 3 for location, in one hand it's lovely location- on the beach with beautiful view. What else can you want? Unfortunately the area is German version of Magaluf:( and we are too old for it lol ! We was hoping to find nice shops and tapas bars instead there was nightclub near and shops with football and sex logo t-shirts. Not hotels fault at all Hotel was lovely and welcoming! They even noticed my birthday with flower and card. Nice touch :) Thank you:) Breakfast was nice. Little pool / chairs in the garden area. Beach was nice but the beach chairs are flat on all the beaches I saw which I haven't seen any other countries and dosent really make sense as u still have to pay for them. Eventually we found 1 beach with nice reclining chairs and ended up paying £60 for 2 and umbrella!! Not sure Palma is for us but the hotel was lovely!

Nice hotel but reception could do with updating processes as there was always a queue and several times our key wouldn't work. It was nice to have a pool but very small and the jacuzzi bubbles wouldn't ever work. Breakfast was nice but busy abd quite expensive. The location worked well for easy access to the beach and some nice restaurants.the bus to palma is outside which is ideal.

The hotel staff is quite friendly and professional. Breakfast is great. Hotel itself is quite noisy due to location and lack of insulation. Plumbing overall is not great, got a room and had to change as it was flooded and in second room as well some plumbing issue. Due to that some rooms also had smell.

The location is very convenient for beach lovers and there are nearby stops for buses to town and the airport. I had a very positive experience with almost all staff except for one lady. Hate to do this but will point out what rubbed me the wrong way. After breakfast one day I went to fill my travel cup as I have a special tea and wanted to drink it while getting ready for the day in my room. She came to me and said that taking out coffee ”is not possible”. I explained it's just hot water and she walked away. On face value it's nit a big deal but really, what is it one coffee for a hotel in which a breakfast is already included? And she assumed it was coffee while it was just hot water. It was mostly the manner of her approach. There are right ways to talk to your guests and that wasn't it. Another thing is the noise- you can hear everything and everyone. The bar is frequented by local people and it could be noisy as well. I have to say the bar noise didn't bother me, it in a way added to the atmosphere, it was nice to be in a place that the neighbours love and we're genuinely enjoying themselves. But it was very annoying to hear guests slam doors in the middle of the night, using the toilet, having loud conversations, even cleaning their sinuses... I'm not sure if anything could be done about it as the walls appear to be paper thin.

This was a quick trip but the hotel was very nice inside. The room was great for and us and very comfortable with great views over the harbour. There was construction works happening on the outside (front) but that didn’t really matter to us as we were only there for the weekend. The pool was a nice temperature on a hot day and although we couldn’t get a sunbed (arrived at the pool around lunch time) we had a lovely breakfast and the ice cold beer definitely helped us to relax. The nightlife around the hotel can be a little loud due to the number of sports/Irish bars near by and it made the walk home from the city interesting. However the atmosphere was good and we didn’t mind at all. If you had kids then it could be a little intimidating I would think. We also checked in very late (after midnight) which wasn’t a problem at all and we got our room straight away Overall we’d definitely consider staying here again.

The hotel is located close to the airport, so do not be shocked that you can hear planes all time long. Really close to the public beach, and some shops and coffees. The swimming pool is clean, not small. Breakfast and dinner - depends on the day. Some days are super equipped, some days nothing to choose from. Unfortunately, the receptionist (woman with dark linger hair) was not kind and even asked in advance - denied the request of paying for an additional 2h for late check out in order to pick up an important meeting at work via laptop and denied giving access to one room they have for guests for an emergency stay. Never happened in my life before in this chain of hotels. In the room even the cleaning staff was requested, no recharge of soap or shampoo... And that's the reason I won't recommend the place - bad personnel can destroy good moments.

Overall, we had a very pleasant stay at the hotel. The room was clean and comfortable, and the overall atmosphere of the hotel was calm and welcoming. The staff were extremely friendly, helpful, and always ready to assist, which made our stay even more enjoyable. The food was also very good, with a nice variety and good quality. However, be careful when booking the hotel with children. When we made the booking, it was stated that children stay for free. Naturally, when booking a room for three people, you would expect that everything is included for all three guests. There was no information anywhere that we would need to pay an additional €40 per day for the child. When we ordered breakfast and dinner, no additional information was given that we would need to pay extra for the child. Only two days before our arrival did we receive a message saying that the child’s breakfast and dinner would cost €40 per day. Since we stayed for six nights, this added up to an extra €240, which is not a small amount. Overall, the hotel is very nice, but the information regarding children’s meals is misleading, so please be careful.

Breakfast was fantastic, decent selection and variety, live egg station! Room was quite cozy and functional, although the decor was simple and slightly dated. Staff were friendly and helpful.

My positive experience with Hotel Mirador in Palma, Mallorca began as soon as I entered the lobby. I was greeted warmly at the desk where they solved several problems with my booking which was made by Trip.com. Specifically, for some reason my reservation was in the name of a Trip.com employee and not me! Second although I had booked for two nights with continental breakfast, the reservation was made for one night with lunch and dinner and a SEPARATE reservation was made for one night with no meals. Third, a reservation was made for a ”Family” room instead of a single as I requested. This made my stay more expensive than I planned for. Through all of these difficulties the staff at the Hotel Mirador treated me exceptionally well and made many phone inquires until I was able to get a room.