Majestic Mirage Punta Cana, All Suites – All Inclusive

Its was a majestic stay indeed. Amenities and facility is very clean. A lot of activities to do and staff are very nice and accommodating. Special shout out to Bolivar who take good care of is duung our stay!

Excellent atmosphere, beautiful and comfortable rooms, spectacular cleanliness, you can rest and have fun at the same time, super friendly hotel staff and make you enjoy all the services in a family atmosphere. Juan Bernardo in the pool area and Leonardo the butler excelled with their attentions and service.

I recently stayed at Majestic Elegance Punta Cana with my elderly parents (ages 89 and 90), and while the resort is undoubtedly beautiful and offers many great amenities, our overall experience was impacted by several accessibility and service-related issues. The Positives: The grounds are stunning, and the restaurants we had the chance to visit served delicious food with a great variety of options. The entertainment was decent—highlights included the circus show, which was truly enjoyable. However, I found the Michael Jackson tribute show underwhelming. A standout during our stay was Dr. Ortiz, who responded immediately and provided excellent care when my father had a fall and required stitches. We are incredibly grateful for his professionalism and compassion. The Challenges: Unfortunately, the resort is not well-suited for guests with mobility issues. Despite our travel agent requesting a handicap-accessible room, we were placed on the second floor, far from the elevator. Our butler attempted to relocate us but was unsuccessful. Due to the room's distance and the resort’s layout, I had to rely heavily on room service for my parents’ meals. On multiple occasions, the orders were incomplete or incorrect, even after being clearly repeated over the phone. The lack of accessibility made it impossible for my parents to enjoy much of what the resort offers, which significantly limited the overall experience. One aspect that felt uncomfortable was the constant expectation for tips, even after minor services. While we are always prepared to tip for good service, the atmosphere made it feel more obligatory than appreciated. Final Thoughts: While younger, more mobile travelers may have a fantastic time at Majestic Elegance and take full advantage of what the resort has to offer, I would not recommend it for elderly guests or anyone with mobility concerns. For the premium price point, I had hoped for an experience more aligned with the accessibility and service standards seen at comparable resorts we frequent like Sandals. It’s a beautiful destination, but accessibility and service consistency need improvement to make it welcoming for all types of travelers.

Had nothing but a blast from Day 1 to when we left. 1rst time in the DR and Majestic and it wont be our last the staff and food was fantastic Next time we bring the kids.

After visiting Punta Cana twice a year for the last sixteen years , the Majestic Mirage has become our favorite resort in Punta Cana….