Visionapartments Basel - Contactless Check-IN
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1 room, 2 adults, 0 children
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Visionapartments Basel - Contactless Check-IN
Nauenstrasse 55, Basel, Canton of Basel-Stadt, 4052, Switzerland
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Amenities
Outdoor swimming pool
Parking
Bar
Restaurant
Conference room
Wi-Fi in public areasFree
Rooftop pool
English
All amenities
Property Description
With a stay at VISIONAPARTMENTS Basel Nauenstrasse in Basel (Sankt Alban), you'll be steps from BIS Tower and 5 minutes by foot from Via Gottardo. This apartment is 0.2 mi (0.3 km) from Basel University and 0.6 mi (1 km) from Theater Basel.
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7.7/10
Great apartments...with a pool!
All 47 reviews
Surroundings
Airport: EuroAirport Swiss Basel Mulhouse Freiburg
(8.4 km)
Airport: EuroAirport Basel Mulhouse Freiburg
(8.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

20
Standard Studio with Terrace
1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
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6
Standard Single Room with Terrace
1 Single bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

5
Grand Apartment
Bedroom 1:1 Queen bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Check Availability

6
Standard Studio with Balcony
1 Double bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Check Availability

10
Standard Apartment
Bedroom 1:1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

9
Senior Studio, Terrace
1 Double bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Check Availability

12
Superior Apartment
1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

27
Standard Studio
1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

5
Standard Apartment with Terrace
Bedroom 1:1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

5
Standard Single Room
1 Single bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Check Availability

10
Senior Studio
1 Double bed
Non-smoking
Private bathroom
Refrigerator
Towels
Microwave
Check Availability

33
Junior Studio
1 Double bed
Non-smoking
Refrigerator
TV
Towels
Microwave
Check Availability
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Guest Reviews
7.7/10
Good
47 reviews
- Cleanliness7.7
- Amenities7.8
- Location7.7
- Service7.7
Average for similar properties in Basel

Review summary
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Location: Highly praised proximity to Basel’s central train station, trams, and city center, enabling easy access to public transport and local attractions.

Steven
May 19, 2025
Great apartments...with a pool!

Sze Cheung
January 25, 2025
okokoko
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Guest User
May 22, 2025

Zimmer riecht nach Zigarettenqualm. Aircon geht nicht jnd Fenster lässt sich als Alternative nicht öffnen. Lange Haare knd Fußgänger auf dem Fußboden. Waschtisch ist das Holz aufgesprungen und Zahnpastareste an der Türe. Flecken auf den Sofabezügen und Zigarettenbrandlöcher im Tisch. Wow. Hat was von Christiane F.
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Guest User
May 21, 2025

We paid a very high price for two rooms, yet we did not receive even the minimum level of service that one would expect from even the most modest hotels. Here are the main issues that made our stay very unpleasant: There is no staff member available on site. Every time we need something, we are required to send an email and wait hours for a reply. If something needs to be delivered to the room, we are told it will only be available the next day. The pillows provided are extremely small and uncomfortable. We had to wait until the next day to receive replacements, which were also uncomfortable. When we requested fresh towels, we were told that we had just arrived and needed to wait 2 or 3 days. As a result, we had to dry our used towels each time we needed them. The curtains in the room are very dirty and even torn in some areas. The breakfast is very limited in variety and includes poor-quality items. Worse still, several items became unavailable. We requested plain yogurt (which was available on the first day) and were told by the staff that there was no more and we would have to wait until Monday — and this was on a Friday. The same happened with olive oil on the third day; the server simply said there was no stock and nothing could be done. A large hotel without even a small bottle of olive oil available is unacceptable. However, what upset us the most was the dishonesty. On the first day, we were assigned two rooms on separate floors despite being accompanied by an elderly person over 70 years old who requires assistance. One of the rooms was very small. I sent two emails and called customer service to request that one of the rooms be changed. After a lengthy phone call, your staff member assured me it was not possible to give us two rooms on the same floor due to high occupancy, but he could switch the small room on the 6th floor for another on the 5th floor. I agreed. He assured me the change would be made immediately upon receiving my email, and that I would receive a new code for the replacement room for the rest of our stay. After waiting for over an hour with no response, I called again. This time I spoke with another person who told me, "Yes, we received your email, but we cannot do anything as the hotel is fully booked." I explained that his colleague had already promised me a room change on the 5th floor, to which he replied, "No, I have no record of that and there is nothing I can do." If the hotel was truly full, why was I offered a room on the 5th floor earlier — and then denied this an hour later? Frankly, every day we experienced something that upset us. We are truly disappointed, especially because there is no one we can speak to directly. Having to constantly write emails just to get basic service is extremely tiring. Is this what a vacation is supposed to be — writing emails all day?

Olufolahan
April 30, 2025

Very clean and comfortable. Fantastic place, helpful staff, used the gym and spent time in the shared office to get some work done. I’d Recommend any-day

Meander56625858070
April 5, 2025

Cool japanese thème room, however the bed felt like being (what I imagine) a squat house or a cheep uni house would be like. No headboard so pillows (only 2 very soft ones, or pay an extra 30chf for another one)kept falling down the back. Not to mention your only 12 inchs from the floor! Not impressed

Verified traveler
April 12, 2025

- Zuerst bekam ich keine E Mail zum eichecken.
- Ich habe ein anderes Zimmer gemietet.
- Die Wände und der Boden sind schmudelig und müssen umbedingt grstrichen werden. Die Flecken beim Bett oben Richtung Kopf.... igit.
- Keine Seife zum abwaschen
- Bei der Zimmertüre wo man den Code eingeben muss hat es kein Licht.
Die Putzfrauen haben einen guten Job gemacht.
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Tejinder
March 21, 2025

Ok place to stay with a small kitchenette, close to the train station & shops, and food places that are open relatively later during the evening. Note: there is no reception deck. You have to connect through emails/ calls. The same code is used to enter the building, your room, and other sections. The issue is that one is supposed to get code a day in advance, which has not worked well for 2 times I have stayed here. One gets a quick response after contacting the Vision Apartments support team directly. Messaging from the ******* app doesn't get a fast response from the hotel/apartment provider.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Parking
Off-site
Bar
Restaurant
Conference room
Additional charge
Wi-Fi in public areas
Free

Outdoor swimming pool

Bar

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Parking
Parking is available Off-site parking.
Parking
Off-site
Languages Spoken
English
Food & Drink
Bar
Public Areas
No smoking in public areas
Elevator
Shared kitchen
Cleaning Services
Laundry service (on-site)
Clothes dryer
Business Services
Conference room
Additional charge
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00
Self check-in: Contact the property for the access code
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 127
With a stay at VISIONAPARTMENTS Basel Nauenstrasse in Basel (Sankt Alban), you'll be steps from BIS Tower and 5 minutes by foot from Via Gottardo. This apartment is 0.2 mi (0.3 km) from Basel University and 0.6 mi (1 km) from Theater Basel.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at La Lup Bistro serving guests of VISIONAPARTMENTS Basel Nauenstrasse. Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, laundry facilities, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with stovetops and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at La Lup Bistro serving guests of VISIONAPARTMENTS Basel Nauenstrasse. Wrap up your day with a drink at the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-out, laundry facilities, and an elevator. Limited parking is available onsite.
Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with stovetops and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Frequently Asked Questions
What is the cancellation policy for Visionapartments Basel - Contactless Check-IN?
The cancellation policy for Visionapartments Basel - Contactless Check-IN varies depending on the type of room and booking conditions.What is the cancellation policy for Visionapartments Basel - Contactless Check-IN?
What are the check-in and check-out times at Visionapartments Basel - Contactless Check-IN?
Standard check-in time at Visionapartments Basel - Contactless Check-IN is 15:00 and check-out time is 10:00.What are the check-in and check-out times at Visionapartments Basel - Contactless Check-IN?
Does Visionapartments Basel - Contactless Check-IN provide breakfast?
Yes, Breakfast is offered at Visionapartments Basel - Contactless Check-IN. Breakfast option(s): Continental. Does Visionapartments Basel - Contactless Check-IN provide breakfast?
Can I bring my pet inside the Visionapartments Basel - Contactless Check-IN?
As much as we love pets, unfortunately, we are unable to accommodate them in Visionapartments Basel - Contactless Check-IN.Can I bring my pet inside the Visionapartments Basel - Contactless Check-IN?
How far is the Visionapartments Basel - Contactless Check-IN from the closest airport?
The closest airport is EuroAirport Swiss Basel Mulhouse Freiburg, and it is about 18 mins from hotel by car (8.4 km).How far is the Visionapartments Basel - Contactless Check-IN from the closest airport?
About This Property
Nearest Airport | EuroAirport Basel Mulhouse Freiburg |
---|---|
Distance to Airport | 8.45KM |
Nearest Train Station | Bahnhof Basel SBB |
Distance to Train Station | 0.42KM |
Hotel Star Rating | 3 |