Guest User
January 10, 2025
Facilities: The room is not small, the price is very high, there is an underground parking lot, which is very convenient. The hotel will provide a Basel pass, which is very nice, and you can take any means of transportation.
Hygiene: I stayed for a total of 10 or 11 days. The cleaning was very perfunctory on some days. The water was not refilled, and the coffee capsules were not replenished. Whether the sign was hung or not, there was no change. It's a pity. I hung the clean sign when I went out in the morning, and sometimes it was not cleaned when I came back in the evening. This is a bit inconvenient🤔Maybe you need to call to inform. But there are also good times. On the first day and one day, a very tall man cleaned very carefully and cleanly, which really relieved it.
Service: When I checked in on the 23rd, a young girl checked me in. I don’t know if it was an internship problem. The name on my Basel card was also wrong. Because the two reservations were not together, I needed to send an email to the front desk to ask the hotel whether I could not change the room during my stay. This was the first time I encountered it and it was quite troublesome, but in the end the hotel agreed. The staff at other times were very nice and attentive.
In general: The price is very high. If you stay for a long time, you should pay attention to the cleaning. It is very messy.
Original TextTranslation provided by Google