Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 1, 2026|Deluxe Room Ocean View - 1 King And Sofa Bed
TongxianshengLeoThis was a short one-night family stay, coinciding with my parents' 40th wedding anniversary. Overall, the experience was a mix of good and bad.
✅ **Highlights**
The hotel environment is excellent. The rooms are spacious, and the bathrooms feature double vanities, indicating solid foundational hardware. The in-room amenities are Byredo, with a pleasant, high-end fragrance, which is a definite plus. There are many Japanese staff members, and their service attitude is friendly, with prompt room service. Coinciding with my parents' 40th wedding anniversary, the hotel thoughtfully presented us with a bottle of champagne, which we deeply appreciated.
The balcony view is a huge bonus, facing the beach directly. On Fridays, we could watch the weekly fireworks show from the neighboring Hilton without having to jostle through crowds, making for a very special experience.
The room comes with a full kitchen. If you don't want to eat the hotel's buffet breakfast, you can buy ingredients from the ABC Store and prepare simple meals yourself, offering great flexibility, which is perfect for family travel.
⚠️ **Downsides**
The check-in process was quite frustrating. During peak hours, the hotel strictly enforces a 4 PM check-in time. After our family arrived, there was no suitable indoor waiting area, so we had to wander around outside in the hot sun to kill time. This was very inconvenient for a family trip.
Objectively speaking, while the staff's attitude was good and we received a surprise treat for the anniversary, when compared to similarly priced luxury hotels in Japan and luxury brands of the same caliber domestically, there's still a gap in the overall service completeness and detailed processes.
📝 **Summary**
It was an adequate stay for one night. The unbeatable ocean view balcony, the ability to watch fireworks, the Byredo amenities, and the thoughtful anniversary champagne were all highlights. The room type with a kitchen is practical for families. However, the rigid check-in process during busy periods is a clear drawback. If visiting during peak season, be prepared for a late room handover.
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Price per night from:£351
Posted onMay 20, 2026
MimizhengGreat location! The airport shuttle bus goes directly to the hotel, taking about 30 minutes. It has ocean views and a swimming pool, and it's just a short walk to the beach. There are plenty of dining options nearby; McDonald's and ABC Stores are right across the street. The staff are very friendly. The largest shopping mall, Ala Moana, is a 13-minute walk or two bus stops away. The rooms come with a refrigerator and coffee maker.
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Price per night from:£107
Posted onAug 17, 2026|King Room With Ocean Front View
Guest User
I booked this hotel for the ocean front view as a treat for my 50th Birthday. The welcome I received on arrival at 11pm after flying for 18hrs on 2 flights from the UK was underwhelming. The lady on the desk was polite, but no interaction of 'how was your flight' 'where are you visiting from' 'you're celebrating your birthday with us etc...' I had a room in the beach tower on the 17th floor and the view was fabulous as expected, however for the proce I paid the room itself is very basic and not what I would call 5 star. The bathroom is was tiny and the only space to move is the width of the door and the carpets on way in the room are tired.
The hotel lobby and oceanarium are more in keeping with a 5star luxury hotel and well looked after.
I asked on 3 occasions about keeping my room on until 6/7pm.due to a late flight out on day of check out hiwever was continually told to ask the day before check out where despite offering to pay was told it was not possible. They did kindly agree for me to keep the room until 12 and could store my luggage.
I came back and few hours later to change for my flight and wait in the lobby and was unable to use the toilet facilities in the lobby as didnt have a guest key card and they coukdnt provide me one to use.... very poor.
Pros
I used the lei making class and the gentleman James was lovely, guys on concierge and Bell desk were great. Very comfy bed, great to have an iron/board, hairdryer, kettle and coffee machine in room.
Great location at a quieter end of Kalakaua Ave, right opp the beach and an ABC shop linked opp the lift of the beach tower.
Cons
Reception is lacking in 5 star service.
Personally I wouldn't stay here again. Which is a shame as I had high hopes prior to arrival.
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Price per night from:£201
Posted onJun 10, 2026
I. MarkOutstanding service from the moment we arrived at the front entrance. Friendly, knowledgeable staff were able to answer all of our questions and accommodate all our requests.
Room was nicely appointed and generously sized with ample room in the walk-in closet for our 8 full-sized checked bags (we stopped through HI in the middle of a move 🙂). Had two double beds and a hid-a-bed which was perfect for our family of four. The small refrigerator in the room was just the right size for water bottles and some snack/breakfast food we picked up at the Target just across the street. Appreciated being able to check out fresh beach towels pool-side each day. That saved a lot of suitcase space.
The balcony was just large enough for a small table and two chairs to catch a great view of the ocean.
The hotel is located between prime beachfront on the one side and the International Marketplace on the other, everything you need is within easy walking distance.
The kids enjoyed the beginner surf lessons available beachside through Faith Surf Academy, and being able to rent a board to continue surfing over subsequent days. Waves were perfect for beginners and despite there being a fair number of other visitors, there was plenty of room to swim, play, and enjoy the water, though space on the beach itself was a bit tight at times.
The one shortcoming we experienced was there not being any self-service laundry on-site. It seems there used to be, but it's unavailable with the current renovation project underway, and I'm unsure whether they intend for it to be part of the updated plan or not. Paid laundry service is available, but we opted to walk down the road to a laundromat.
All in all, the whole family enjoyed our time at Outrigger Waikiki Beach Resort and would recommend it.
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Price per night from:£246
Posted onJul 5, 2026|Waikiki Tower Ocean View Double Beds
Anonymous UserI stayed three nights in a partial ocean view room and four nights in an ocean view room. If the price difference isn't significant, definitely opt for the ocean view room – the experience is so much better (the partial ocean view room barely has any ocean view to speak of).
The room itself was decent, and the cleanliness was okay, but the towels had a strange smell.
The hotel's location is super convenient. The second floor connects directly to the Ala Moana shopping center, and there's a Don Quijote next door, making it very easy to shop and eat. It's about a 10-minute taxi ride to Waikiki, or a 30-minute walk. Personally, I prefer the nearby Ala Moana Beach, it's very chill.
Car rental parking is also convenient. Parking is charged from 1 PM, costing $41 for 24 hours.
[Pictures 1 & 2 show the view from Ocean View Room 1915; Picture 3 shows the view from Partial Ocean View Room 1104]
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Price per night from:£113
Posted onJul 9, 2026
Anqibaobei61Overall, I'm very satisfied! The room was spacious and bright, the facilities were new, and the hygiene was excellent. The view was amazing! Ala Moana Center is just a 5-minute walk away, offering plenty of shopping and dining options. A stroll along the beach at the waterfront park was also very pleasant. All the staff were nice, until check-out day when a rather overweight female employee provided terrible service. During peak hours, there was only one staff member, so I had to queue. When I saw her arrive, I politely asked if there was a quick check-out option. She responded very impatiently with, ”Just wait,” without a single polite word and maintained a scowl throughout! She's the reason why I'm deducting points for service.
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Price per night from:£181
Posted onMay 5, 2026
GinbuHowwanGreat location, just a few minutes from Waikiki Beach. We booked an ocean view room, which was beautiful, and the view wasn't obstructed by the parking lot. The balcony was lovely, very relaxing to sit there, eat, and enjoy the ocean view.
The best part was that even though I'm not a member, they gave me my room at 12 PM, which was incredibly thoughtful.
The Asian cleaning lady was exceptionally kind and enthusiastic every time she saw us. We didn't leave a big tip, but she still thanked us repeatedly and even offered us coffee.
Beach towels can be picked up and returned by scanning your room card. Breakfast is served in the restaurant on the first floor, opening at 6 AM.
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Price per night from:£109
Posted onJan 16, 2026|2 Double Beds, Non-Smoking
ManaSuisseExcept for the location near the airport I wouldn't recommend this hôtel. It's dirty and noisy. And when the breakfast is included in the price of room, you get coupon for the restaurant. The choice of food for breakfast is very small. And it's either coffee (a very very bad one) or water (a very very small bottle). And then you are allowed to eat in the restaurant and you have to take away and eat in your room as there is no other places to eat. This breakfast is a joke :(
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Price per night from:£81
Posted onAug 9, 2026|Waikiki View One King Bed Room
Guest UserThe hotel facilities are well-maintained and I found them to be quite clean. However, there were times when the housekeeping was a bit slow, and I'd return to my room to find towels hadn't been replaced yet. When I called or asked the cleaning staff directly, they did take care of it. The shower stall was relatively small, so that's something to keep in mind.
The hotel is also quite close to Waikiki Beach, and it's no problem to walk there. Plus, the pick-up/drop-off point for the Pink Trolley to Ala Moana Shopping Center is just a 4-5 minute walk from the hotel, which is convenient. With Target, supermarkets, and ABC Stores nearby, you won't have any trouble with shopping.
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Price per night from:£122
Posted onDec 30, 2023
Daniel
We were a bit disappointed initially with the cleanliness as there was a stain on the bed sheet upon entering the room. Thankfully, housekeeping changed it within the hour. The place is located in a central location, close to the beachfront at Waikiki, with a partnership with beachfront stores for beach equipment, as well as GoPros, sunscreen, lotion etc. that can be borrowed, included in the resort rate.
However, the age of the hotel is really starting to show, it is in need of not just a touch up but an overhaul where possible. To be fair, the price, especially that paid for during this period, was a fair representation especially compared to neighbouring downtown hotels, given you do receive much more space and a kitchenette with microwave in the case of the 1 bedroom suite. However, I would say that I would have enjoyed my stay far more if at least some work was put in to modernise the space. In particular, my bathtub had peeling paint, and the colours of the room need some work.
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Price per night from:£121