Read genuine traveler ratings & reviews to find your perfect stay.
Posted onNov 12, 2024
Arron Dhaliwal Singh
Serenity resort
Amazing hotel - would highly recommend staying here.
We stayed at serenity resort for 2 nights on arriving at Koh Chang from Bangkok. The location is so so idyllic and relaxing, absolutely beautiful. We also stayed on the west side of the island for a couple of nights and while it is quieter on the east side of the island (ie, there is no point in leaving the resort in the evening as there is nothing really to do on the east side after dark) this is exactly what we were after.
The staff could not be more helpful and accommodating. Food and drinks at the restaurant were great and reasonably priced. Very clean and comfortable accommodation. Lovely view.
As other reviews have said, if you are staying here you will likely want your own transport so you can explore. We rented a moped from the resort at a very reasonable price. If you want to rent a car make sure you have an intl driving permit (takes a few mins to obtain but must do whilst in the UK). There’s barely any traffic on this side of the island so the drive down to long beach at the south of the island felt very safe on a moped despite the hills (and would be the same in a car). The resort staff recommended us to do this and then get kayaks over to Koh ngam, which we did and was a great experience!
The other option is to rent a taxi for a day (we were quoted c2500 baht for 6 hours) and they can drop you wherever you like and wait for you.
Thanks again for a lovely stay at serenity resort!!
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Price per night from:US$56
Posted onJul 28, 2026|Sea View Pool Villa
Paul and AmandaWe are a couple who stayed in a private pool room overlooking the ocean at Nest Sense for 2 days and we wish we had stayed longer. We loved everything about this hotel. The room itself was beautiful, spacious, and very clean with a comfortable bed and pillows. Netflix, YouTube, Prime all available on the TV (TV was a bit small for the room size). Our pool was very private and clean with comfy lounge chairs. Great views, friendly and accommodating staff, and great food (we especially loved the breakfast!). Location was also great: short walk to the store, multiple great restaurants, pharmacy, etc. Would 100% stay here again!
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Price per night from:US$64
Posted onJul 29, 2026|Deluxe twin Room
Guest UserThe rooms are clean and very spacious. The staff are lovely, very attentive, and friendly, and they speak politely. The transportation service is excellent; guests can inform the hotel where they wish to go, and the hotel provides travel times and shuttle services. There are also peacocks to admire.
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Price per night from:US$60
Posted onJun 23, 2026|Deluxe Villa
Dmitriy Kozlov 38Overall, a good hotel! It's divided into two sections, a second line and a first line. The second line has a water park, two more pools, and our room, or rather, our bungalow. The room is good, and there's parking right in front of it. The first line also has a pool with a sea view. The restaurant is good, and the staff are polite. We had a few minor issues, but the staff resolved everything quickly. A special thank you for that! 🙏
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Price per night from:US$70
Posted onJul 16, 2025|Superior Room
Guest UserI loved the hotel! We stayed in a beachfront room with a beautiful view. The highlight was the breakfast, which offered a variety of choices. The staff were friendly, and the pillows and bed were cozy and comfortable. The location was excellent, with plenty of restaurants and shops nearby.
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Price per night from:US$45
Posted onAug 5, 2026|Standard Twin Room
Anonymous UserEverything you need is here. The staff are incredibly friendly and helpful! Truly excellent 👌. It's ideal for peace and quiet; if you want a lively atmosphere, this isn't the best spot. Taxis aren't right outside, but you have to arrange for one to pick you up (so it's a bit more expensive) than if you were at a busier location. You win some, you lose some 😄. The small beach itself is beautiful for photos, but swimming is difficult due to the many rocks. However, the hotel has a gorgeous swimming pool with all amenities (showers, bar, chill-out spots).
All in all, my stay at this hotel was a solid ten!
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Price per night from:US$42
Posted onMar 23, 2026
Amir99
Territory: The hotel has a very convenient location right on the beachfront. The territory is lush and green, with plenty of trees providing natural shade, which is perfect for relaxing outside.
Facilities: One of the main highlights is the swimming pool. It’s perfectly situated and offers some of the best views on the island.
Staff: The staff is incredibly helpful, friendly, and always ready to assist with any request. They truly made our stay pleasant.
Breakfast: The breakfasts were good, tasty, and offered a nice variety to start the day.
Cleanliness: Our room was very clean. The bed linens were fresh, and the bathroom was spotless, which we really appreciated.
Tips:
Tropical Mosquitoes: The only downside was the mosquitoes (common for such a green area).
Our Tip: We bought mosquito coils at the local 7-Eleven, and they worked perfectly! We used them on the terrace and had no more issues. I highly recommend picking some up as soon as you arrive.
Summary: A wonderful place for a relaxing stay. We would definitely come back!
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Price per night from:US$33
Posted onJan 25, 2024|Superior Double Room Non-Smoking
Antohe
If they will clean the room..will be ok. The Room asks for little bit refreshment but all in all was ok
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Price per night from:US$36
Posted onAug 21, 2026|Villa Pool Access With FREE THB 1,000 Net Resort Credit Per Night
Guest UserIn general, a very well maintained and extraordinary beautiful hotel in a very remote location. The service was exceptional, hotel staff were extremely nice. Only one restaurant, though and the bathroom needed some renovation.
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Price per night from:US$167
Posted onOct 24, 2026|1 King Premium Sea View
Guest UserOverall, I enjoyed my stay, but I was honestly disappointed with the sea view from my room.
Considering the price I paid, I expected to enjoy a clear sea view, just as shown in the photos on Trip.com when I booked this room type. Unfortunately, the view from my balcony was obstructed by a building, making it very different from what I had expected. For the price I paid, I could have booked another hotel with a much better view.
What disappointed me even more was the way the situation was handled by the hotel staff. When I raised my concern, no real solution was offered. Instead, I was simply asked to pay extra to upgrade to another room. I do not understand why I should have to pay more when I had already booked and paid for a sea-view room based on the photos provided online.
The issue is not that I expected a luxury upgrade for free. I simply expected the room I booked to reasonably match the photos and description advertised. If the actual view is obstructed by a building, this should be clearly reflected in the room photos and description on Trip.com so that guests can make an informed decision before booking.
The hotel should update its online photos and descriptions to accurately represent the actual views from each room type. Guests pay for what is advertised, and it is only fair that their expectations match what they receive.
Although there were positive aspects to my stay, this experience left me feeling disappointed and that I did not receive the value I expected for the price I paid.
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Price per night from:US$157