Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 11, 2026|Superior Twin Room( For 1 Person)
SamcheeThe location and the fact that the hotel was new and clean were definitely the standout points.
One area that could be improved is the parking process. I had to repeatedly keep and present the same parking slip multiple times just to park and retrieve the car. It felt unnecessarily cumbersome - ideally, there should only be a single verification at the car park lift, rather than additional checks at the driveway or again at reception during check-out.
In terms of amenities, the hotel is good overall, but it could be even better with the addition of a coin-operated laundry area. I may have been slightly spoiled by the hotel I stayed at earlier in Chatan, where each room came with its own washing machine and even included two packets of laundry detergent.
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Price per night from:€115
Posted onApr 14, 2026
AlyseChukz
The environment, location, and design are all pretty good. The only downside is that the pillows in the room aren't very comfortable. There's a shopping mall, restaurants, and convenience stores nearby, so it's quite convenient. It's also not too far from the train station; you can get there directly by taking the overhead bridge. The large public bath requires going nude, which I couldn't bring myself to do, so I didn't go.
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Price per night from:€65
Posted onMay 4, 2026|Standard Twin Room
LinyinaiFacilities: Hyatt's facilities are unbeatable, and the size is quite large for Japan. The breakfast selection was a bit limited and didn't change much over three days, but the food itself was delicious. The swimming pool is small, but better than nothing. The hot water temperature wasn't very stable at night, fluctuating quite a bit. And for some reason, the toilet lid kept falling down and hitting me. Other than that, everything else was fine.
Service: Couldn't be better. Every time we arrived by taxi, the trunk was opened before we even got out, and they'd even help us check if we'd left anything in the seat 😂. All the staff spoke excellent English.
Location: It's about 1600 JPY by taxi to the airport and around 5000 JPY to American Village. Kokusai Dori is a one-minute walk away, and there's a convenience store about 200 meters from the entrance. The pottery street across the road is fun to browse and shop. However, it's quite a distance from the port, the bus terminal, and Naminoue Shrine. I'd recommend staying closer to the bus terminal area. Kokusai Dori is a bit of a tourist trap for food, and there's not much else to see or do there.
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Price per night from:€96
Posted onMay 7, 2026
Anonymous UserThe location is super convenient, right at the entrance of Kokusai-dori. I booked a twin room and it was more than enough space for one person; I could spread out my luggage freely. The bathroom was also quite spacious. I couldn't tell if it had been renovated, but it wasn't too old either.
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Price per night from:€63
Posted onApr 12, 2026|Grand Twin Room (45sqm2)
Min Jong LeeLocation
The hotel is conveniently situated on a side street just off the main road. It’s a quiet spot but offers easy access to nearby restaurants.
Service Issues
• Poor Communication: I arrived an hour before the 3:00 PM check-in time. While I understood that early check-in wasn't available, the staff directed me to a small, uncomfortable bench at entrance of restaurant to wait. It was pouring rain outside, and the seating was so poor I eventually chose to go out into the rain just to kill time. I later discovered a proper reception area with comfortable seating on the 11th floor—I wish the staff had directed me there instead of the hallway.
• Misleading Incentives: The hotel provides an information card stating that guests receive a 1,000 credits for skipping room cleaning. I opted out twice during my first stay but never received the credit. When I returned for a second stay and inquired about it, the receptionist told me that since I had already checked out, there was ”no proof” the room wasn't cleaned no credit can be provided. It’s small, but the lack of accountability felt deceptive.
Room Quality
On a positive note, the rooms are very spacious, which made the physical stay quite comfortable
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Price per night from:€251
Posted onFeb 2, 2026
Guest UserLocation: About a 10-15 minute walk from Kokusai Street.
Cleanliness: If you request room cleaning, only basic cleaning is done. Trash is not removed unless it's in a trash can or bag.
Service: Good. Drinks are available in the lobby, and there's luggage storage on the second floor.
Facilities: Not bad. However, the room is small. It's inconvenient to move around with luggage.
Nearby Amenities: There's a convenience store and restaurants right next door. Behind the hotel, there seem to be quite a few entertainment venues and bars, with a lot of touting.
Cons: Every evening, biker gangs ride around. I stayed for 4 days and saw them every day. There are many touts, probably because of the numerous entertainment venues nearby.
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Price per night from:€89
Posted onJan 16, 2026|Premier Building 2 Large Twin
AdventureWinnie
1. This time we stayed in a triple room, and it was very convenient to have a microwave (which can also be used as an oven), washing machine, dryer, refrigerator, kettle, and induction hob available.
2. There's a Lawson convenience store right across the street, and a 7-Eleven a little further down.
3. Although there are many parking lots near the hotel, be sure to check their pricing schemes carefully. If you don't need to leave early in the morning, I recommend parking at the lot about 200 meters away, which charges a maximum of 900 JPY for 24 hours (price as of January 2026).
<Parking lot name shown in photo>
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Price per night from:€29
Posted onMar 26, 2026
Chongshengchongsheng
I was very disappointed to find out upon check-in that the complimentary beer, which was mentioned in the reviews, has not been available since October. Also, 2500 JPY per person for breakfast is way too expensive, so we decided not to book it.
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Price per night from:€46
Posted onMay 10, 2026
Guest User
The AC in our first room didn’t work, so they gave us the second room which was really nice. The breakfast is delicious, the staff is great, overall good hotel.
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Price per night from:€77
Posted onOct 27, 2025
Guest User
Very nice place for backpackers. I was able to meet many new people. They have some kind of a deal with a local diving company, so when at the hostel you can book diving or snorkeling and get some percent off the price👍🏼
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Price per night from:€14