Naha Hotels with balcony

We stay in a small two bedroom unit for 3 days. This unit is completed with all basic amenities, i.e. washing machice, dryer, fridge, table, sink, hot plate, microwave, limited cutlery and plates. The laundry detergent is charged separately. There is no daily cleaning within our stay. The hotel is at good location for hanging around international street and Makeshi market. Although we did not heard the busy street noice, we did heard some sound from units next door due to poor sound proof. Anyway, all went well in the initial stay, except the last day when I failed to contact the reception desk by phone, trip message and email to collect items I left in the fridge. Until now, they still did not reply me. I am very dissapointed with the hotel service. 😮💨 Hope the management more attentive to customers' message.

Facilities: The facilities are quite complete. The room isn't large, but it's well-equipped. Cleanliness: Cleanliness is generally good in Japanese hotels. Area: It's about a ten-minute walk to Kokusai-dori, along the river. Taxis are easily available, and there's a convenience store downstairs. Service: The service is hard to describe. I arrived from another hotel that day and checked in late, and the hotel didn't contact me in advance. I called at 7 PM and was told I'd check in around 8 PM, but luckily I made it before the front desk closed. I couldn't understand a word of English, and even with the translator, I couldn't make a single sentence. The courier gave me the code for the self-service key locker, and I tried desperately to memorize it. However, upon arriving at the hotel, there was a door that required a key. The number at the front desk couldn't be reached, so I contacted Ctrip. Haha, I figured it out on my own. About twenty minutes later, an elderly couple arrived, and we all got in. I tried the codes for about ten key lockers one by one, but luckily, I got through to door 5. The key was very old, connected to the main power switch for each room. If someone goes downstairs to buy something, the person staying in the room will have to turn off the power in the dark... If they don't have their keys, they can just enter the building. You say it's safe, and it's quite safe... but it's not very convenient. For value, forget the bike.

The hotel is right next to Kokusai Street, and there's a Family Mart downstairs. They change towels daily, and the rooms offer a private space. The shower rooms require a code to enter, which feels very secure. There's a washing machine for 300 Yen and a dryer for 100 Yen for 30 minutes. Laundry detergent costs 50 Yen per pod. The soundproofing isn't great, but for the price, having a private space is well worth it. There are separate male and female toilets on each floor.

I spent very good time here. Compared to its price, this hotel gives you soo much satisfaction. I was really satisfied. Compared to other hotels in Japan, the room was very wide and so clean. You can use bathtub and relax, too. I liked that I can see all Naha city view from this hotel. Also I enjoyed the time in Infinity pool on the 3rd floor. Even though I had no chance to look around 15th floor panoramic view.(I forgot to go up 😅) please go up to 15th floor and check the panoramic view. Even though the weather was very bad (whole day it rained 🥲 )during my visiting Okinawa, staying this hotel made me feel good. Thank you.

The biggest disappointment during our stay was the check-out experience. One of the front desk staff had a very unfriendly attitude and tone of voice, which made us feel unwelcome and not respected. It is possible that English was not their first language, but the overall service at check-out was disappointing. Another downside was the parking fee, which was much more expensive than we expected. Since we were driving, it added a significant extra cost to our stay. Other than these issues, we had a good stay. The room was well maintained and comfortable, and the view was beautiful. The breakfast was delicious, and the location was okay, within walking distance to the port. We also appreciated having a laundry room, which was very convenient.

Hotel is located in the more residential part of the city in Asahibashi - it is about 8-10 mins walk from the monorail, which is fine if you aren't carrying large suitcases or if the weather holds up. Still, the hotel has a 7-11 conveniently located opposite it, and a Lawson (+ another 7-11) less than 2 minutes away. I stayed in the new wing, where the check-in desks and lobby workspace is located. If you can, get the breakfast with your stay - they offer a selection of Okinawan dishes for breakfast.

The hotel is located in the city center, right next to a sports stadium. The elevated highway nearby can be a bit noisy due to heavy traffic. The hotel has its own parking, but the fee is a bit expensive at 1500 JPY per day. Overall, it offers medium value for money.

The only service provided was towel replenishment. Since it's self-check-in, we were stuck at the entrance and in the lobby for a long time. The staff available for in-person assistance weren't native Japanese speakers, and even if they spoke English, their accents were very strong. I recommend getting the entrance code from customer service via text before you arrive.

This stay was fantastic! The hotel environment was clean and comfortable, the room was tidy and well-equipped, and the staff were friendly and professional. The location is convenient with great amenities nearby. Overall, it exceeded my expectations. I'll definitely stay here again if I have the chance and highly recommend it to other travelers.

The curtain on the transparent window in the bathroom was broken, making it awkward to take a shower, and there was no customer service to help. The room is small, but the space is fully utilized. The bathtub, shower, laundry, dryer, and bathroom are separated... The circulation is appropriate and the planning is great.