Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 26, 2025
Guest User
The service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable
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Price per night from:€528
Posted onJul 4, 2026
since.josephOverall, absolutely fantastic with an unbeatable location. Just a heads-up on the soundproofing and corridor design.
We had a wonderful time celebrating our honeymoon at the Rivoli Boutique Hotel in Florence! First off, I have to praise their service – the staff were incredibly friendly and polite, always happy to help with any request. The biggest surprise was that the hotel, knowing it was our honeymoon, thoughtfully upgraded us to a deluxe room for free. That truly earned them major bonus points!
The hotel's location is also superb. It's less than a 10-minute walk from the train station, which was a huge relief for us with heavy luggage, as the route is short and flat. The street where the hotel is located felt very safe at night, and there are many restaurants with different styles right downstairs, so finding food was never an issue. Breakfast was pretty good too, and both the rooms and public areas were spotlessly clean and felt newly renovated.
However, there are a few minor points for improvement I'd like to mention. We stayed on the second floor, and while there's an elevator, the buttons seemed a bit temperamental – sometimes it took a long time to respond, and it occasionally skipped our floor entirely. Also, the corridor after exiting the elevator is quite narrow, and to reach some rooms, you even have to go up and down two steps. This could be a bit awkward if you have heavy luggage.
What bothered us the most was actually the poor soundproofing in the room. The electronic sound from the door lock was very loud when operated, and it seemed like the vibration damping wasn't great because whenever the neighboring room closed their door, we'd feel a significant vibration and hear a loud noise. We were even woken up by neighboring doors opening and closing at 7 AM. Furthermore, the walls between rooms seemed quite thin, as we could clearly hear conversations and objects being moved next door.
Aside from the soundproofing and the luggage handling routes, the hotel's service, cleanliness, and location are truly exceptional. If you're not sensitive to noise, this is definitely a perfect place to stay!
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Price per night from:€196
Posted onDec 21, 2025|Classic Room
Anonymous UserI was caught in a heavy downpour and completely soaked when I went to pick up my luggage after checking out. I was really struggling, so I truly appreciated being offered a towel and a hairdryer. Thank you very much.
However, in the room, only one power outlet seemed to be working, which was inconvenient. Also, there was a leak in the bathroom sink.
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Price per night from:€155
Posted onMay 16, 2026
Guest UserThis hotel's rooms are incredibly beautiful and clean! They provide a wide array of disposable amenities, including slippers and body lotion, which is quite rare for European hotels. Our room even had a small balcony with a lovely view of the pool downstairs and the surrounding trees.
While breakfast wasn't entirely to my taste, the variety was impressive, even featuring honey with a honeycomb.
The front desk offers complimentary luggage storage, which was very helpful.
A thoughtful touch was the free long-handled umbrellas available for guests, especially since it happened to be raining during our stay.
The only real downside is that, despite being close to Florence train station in a straight line, the walk from the station to the hotel is actually quite long. Plus, exiting the Florence station involves going down a set of stairs, which is very inconvenient with large luggage. This made the walk to the hotel feel even longer, especially with intersections where poor signal made maps unclear and it was easy to get lost.
Nonetheless, I highly recommend this hotel. The internal environment is very well-maintained, and the front desk staff are patient and polite. If I have the chance to visit Florence again, I would definitely choose this hotel. The price is truly excellent value for money.
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Price per night from:€132
Posted onJun 25, 2026
Guest UserComfortable and pleasant stay for 2 friends in the twin room. The room was spacious enough and very clean. No complaints about the room. The air conditioning was also very powerful and a nice escape from the heat outside. The hostel is literally right opposite the train station and only a 5-8 minute ride away from firenze santa maria novella by the regional trains. However, the trains were sometimes delayed up to 20 minutes. There's also a bus stop outside the hotel, however only one bus goes there and it comes every 20 minutes, so be prepared to wait. The bus timings is also not accurate on google maps so you must check at the stop directly. The hostel is also just a 30 minute walk to the central (santa Croce area) so if you don't mind walking, it's quite convenient! The luggage storage is very helpful if you arrive earlier than the check in time. Theres also a grocery store a close walk away which was great!
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Price per night from:€16
Posted onMay 4, 2026|Single Room
DoudougoudoudouI stayed at two hotels in Florence, and this one was a standard, convenient hotel. However, the room was too small, and the breakfast was very mediocre. I'd recommend the other guesthouse more, comparatively. Both are within a five-minute walk from the train station.
The pros are the excellent location, right next to a small square opposite the train station, so I never felt unsafe coming back late. It's also very close to all the attractions; just turn right out of the door and walk down the alley to find the Central Market and the Duomo. There's even a Chinese restaurant and a bubble tea shop downstairs.
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Price per night from:€75
Posted onMar 16, 2026
Guest User
The hotel's location is excellent, right across from the train station. Right after I booked, the price dropped, and after I contacted Trip.com, customer service immediately refunded the difference. When we checked our luggage, the front desk tried to upsell us to a larger room for 30 Euros, but we didn't have much luggage so we declined. The room was indeed small, mainly the bathroom door was hard to open without bumping into things; it should really be a sliding door. All visible areas were quite clean, but there was a lot of dust on the cups and tabletop. A kettle and tea bags were provided, but no free water. The kettle also had a lot of limescale, so I didn't dare use it. Breakfast was quite simple. Overall, it's good value for money.
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Price per night from:€137
Posted onSep 16, 2025
Maria MD
Amazing stay. 10 min drive to a parking in the City Center in Florence. Kids loved it, they were tired of hotels, this is a tiny house, lots of families around, camper vans, playground, shop, pool, laundry.
The tiny house is super clean, spotless, probably brand new. Very efficient, well organised. We took a premium one, it is already not large for a family. Spotless linen and towels, all duvets were sealed in a bag, looks dry cleaned, fresh. All tableware, cooking ware and cutlery provided. Air conditioner in both rooms, mosquito nets, proper water pressure and hot water.
Very nice attentive staff. We checking late in the evening, which was a plus for us, we saw a checking queue in the morning it looked very long.
All the best to this place and the team!
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Price per night from:€101
Posted onAug 7, 2024
Guest User
Excellent location, excellent treatment and service by all the staff, especially by the receptionist who is there in the mornings and who knows how to speak Spanish. Their kindness and attention: exceptional, the fact that it has a swimming pool, even if it is small, to take a dip especially in summer, with the heat that it is, is an important point to take into account, and although I have read that they do not warn that it does not have an elevator and that in many cases, like us, they send you to the second floor with many steps, it is true, but they also take your suitcases up and down.
Without a doubt, I will stay at this hotel again on my next trip to Florence.
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Price per night from:€159
Posted onJul 30, 2024|Classsic Queen Room - Accessible
Guest UserThe hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.
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Price per night from:€376