Grand Mercure Bangkok Asoke Residence

Grand Mercure Bangkok Asoke Residence Reviews

Grand Mercure Bangkok Asoke Residence

50, 5 Sukhumvit 19 Alley, Khwaeng Khlong Toei Nuea, Watthana, Bangkok, 10110, ThailandSee Hotel Details
Grand Mercure Bangkok Asoke Residence
Grand Mercure Bangkok Asoke ResidenceGrand Mercure Bangkok Asoke ResidenceGrand Mercure Bangkok Asoke Residence
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1 night

Guest Reviews

8.3/10
Very Good
45 review
Verified reviews
Location8.1
Amenities8.2
Service8.4
Cleanliness8.3
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All reviews(45)
Positive reviews(23)
Reviews with photos/video(5)
Awesome stay(9)
Awesome rooms(8)
Friendly staff(6)
Clean and tidy(5)
Negative reviews(1)
Stephanie Hughena
Deluxe King Suite With Living Room And Balcony
Stayed in May 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 9, 2024
The staff were so friendly and caring. Perfect place to bring a dog :-)
nahzatul shima
Deluxe King Suite With Living Room And Balcony
Stayed in Nov 2023
Couples
5 review
9.5/10
Amazing
Posted on Jan 2, 2024
We had a good stay at grand mercure bangkok Asoke. Room was clean and spacious despite it is and old building but thats fine. Its located approximately 400-500meters to terminal 21 and Asok BTS. They do provide shuttle every 30 minutes.They do provide breakfast but it was very minimal and enough for 2 of us
Gemini3
Deluxe King Suite With Living Room And Balcony
Stayed in Mar 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 12, 2025
The location is good, in Sukhumvit Soi 19, about a five-minute walk from BTS ASOK station. There are several massage shops, two 711s, and several restaurants on the way. There are many restaurants in the Terminal 21 shopping mall at the intersection. The room is super big, 80 square meters, with two bathrooms and a balcony. The facilities are a little old but very clean, and the daily cleaning service is also good. All the employees I met, from the parking lot at the door, to the front desk receptionist to the cleaners, are very friendly. Pet-friendly, I met some people walking their dogs in the morning. Smoking-friendly, because there is a balcony, you can smoke on the balcony. The price is pretty good, I plan to stay there for another week in July. But the room price seems to be a little higher than this time, it would be better if it could be lower. A little flaw, the ditch at the door smells too strong, maybe this is normal in Bangkok
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Mamoru
Grand Suite with Living Room Balcony Non smoking
Stayed in Feb 2025
Business travelers
2 review
3.0/10
Posted on Mar 6, 2025
I booked the best room. It said on the website that it had a microwave, but it didn't. There were also bugs and the wifi was bad. There was no lobby, so we couldn't even have a meeting. I made a wrong choice this time.
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Response from Property: Dear Mamoru,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your feedback.We sincerely apologize for the inconveniences you encountered during your stay. It’s disheartening to hear that the room did not meet your expectations, particularly regarding the missing microwave, the presence of bugs, and the wifi issues. We also understand how important a comfortable space for meetings is, and we regret that we did not have a lobby that met your needs.Please rest assured that your concerns are being reviewed with our team, and we will take the necessary steps to address these issues moving forward.We hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence
Tcyk
Deluxe King Suite With Living Room And Balcony
Stayed in Jan 2025
Business travelers
9 review
7.5/10
Posted on Mar 24, 2025
It's relatively close to the center of Asoke and has good access to various places. The building is old, but the interior is clean and the staff are friendly and very comfortable. There is a small gym and a pool, which I use when I'm staying alone for a long time. There is also a pet floor, so it's soothing when I encounter a dog in the lobby. I would like to use it again.
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Response from Property: Dear Valued Guest,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your experience.We are delighted to hear that you found our location convenient and accessible, and that you appreciated the cleanliness and comfort of our rooms. It’s also wonderful to know that our friendly staff made your stay enjoyable, and that you were able to take advantage of our gym and pool facilities. We’re glad you had the opportunity to relax and even enjoy a pet encounter!We look forward to welcoming you again for another pleasant stay.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence
PandaMore
Deluxe King Suite With Living Room And Balcony
Stayed in Feb 2025
Business travelers
3 review
9.5/10
Amazing
Posted on Mar 19, 2025
The room is big, good value for money, very close to t21 and other places, very convenient.
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Response from Property: Dear PandaMore,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your review.We are delighted to hear that you found the room spacious, offered good value for money, and appreciated the convenient location close to Terminal 21 and other attractions. We’re pleased that our location added to the convenience of your stay.We look forward to welcoming you again for another enjoyable experience.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence
Thi Thuan
Deluxe King Suite With Living Room And Balcony
Stayed in Jun 2024
Travel with friends
2 review
9.0/10
Great
Posted on Jul 13, 2024
Good service, nice hotel. Central location, convenient for transportation. Next time will visit
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XiaoJenny
Deluxe King Suite With Living Room And Balcony
Stayed in Jan 2025
Couples
4 review
10.0/10
Outstanding
Posted on Apr 13, 2025
The room is very big, very close to the subway station, smoker friendly!
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Response from Property: Dear Valued Guest,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence.We sincerely appreciate your kind comments. We are pleased to hear that you enjoyed our spacious rooms, convenient location near the MRT station, and our guest-friendly facilities. Your satisfaction is our greatest reward.We hope to have the pleasure of welcoming you back again soon.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence
Elena_M
Deluxe King Suite With Living Room And Balcony
Stayed in Aug 2024
Family
3 review
9.5/10
Amazing
Posted on Dec 13, 2024
Everything is great, I stayed with my dog, they brought a bowl, a diaper, a very clean hotel, the gym and the pool are excellent
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Response from Property: Dear Elena,Thank you for your wonderful feedback! We are delighted to hear that you and your dog had an excellent stay with us. It’s great to know that you appreciated the thoughtful touches like the provided bowl and pad, as well as the cleanliness of our hotel.We’re also glad you enjoyed our gym and pool facilities. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back in the future. If there’s anything we can do to make your next stay even better, please let us know!Warm regards,Piti T.General Manager
usagimam
Deluxe King Suite With Living Room And Balcony
Stayed in May 2024
Family
2 review
9.0/10
Great
Posted on Jul 31, 2024
The location is very good, but the drains in the bathroom, sink, and laundry room overflow and it doesn't seem very hygienic. There are no toothbrushes or amenities, just shampoo and body soap, no treatment... what a shame. The staff are very kind and friendly. It's convenient for long-term stays, but... there are a lot of families there, so it can be a bit noisy at night.
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Response from Property: Dear Usagimam,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the kindness of our staff. Your comments about the suitability of our hotel for long-term stays are also appreciated.We sincerely apologize for the issues you experienced with the bathroom and laundry drainage, as well as the limited amenities. We understand how these concerns could affect your comfort, and we will work on addressing these matters to improve the guest experience. Additionally, we regret any inconvenience caused by noise during your stay and will explore ways to minimize disturbances.Your feedback is invaluable, and we hope to have the opportunity to provide you with a more pleasant stay in the future.Warm regards,Piti T.General Manager
karen2023
Deluxe King Suite With Living Room And Balcony
Stayed in Nov 2024
Family
25 review
7.0/10
Posted on Jan 1, 2025
The location is very convenient and shopping is close
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Response from Property: Dear Karen2023,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your feedback. We are delighted to hear that you found our location convenient and enjoyed the proximity to shopping areas.We look forward to welcoming you back for another enjoyable stay. Should you have any further feedback or requests, please do not hesitate to let us know.Warm regards,Mr. Piti TiraronkornkulGeneral Manager
Anzhelika
Deluxe King Suite With Living Room And Balcony
Stayed in Sep 2023
Family
43 review
8.0/10
Very Good
Posted on Oct 15, 2023
Large spacious room with a balcony and a kitchenette. Each room has a bathtub. Breakfast is acceptable.
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SANGJIN
Deluxe King Suite With Living Room And Balcony
Stayed in Dec 2023
Solo travelers
18 review
7.0/10
Posted on Feb 23, 2024
The hotel is located on a side street of Asok city centre. Various shops are accessible on foot. You can quickly access all facilities, including Massage Shop, 7-Eleven, and restaurants, within almost 5 minutes. The overall condition of the hotel was very old. Almost everything was old. But all the staff were friendly. There is a swimming pool and gym on the top floor of the hotel. But the swimming pool was small. The gym seems to be in great need of improvement. Most of the furniture was very old. However, this hotel was memorable for the friendliness of the staff.
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Response from Property: Dear Sangjin,Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you appreciated our convenient location, with quick access to shops, restaurants, and other amenities, as well as the friendliness of our staff.We sincerely apologize for the aged condition of some of our facilities, including the gym and pool, and we value your comments about the need for improvements. Your observations are essential for us as we plan future upgrades to enhance our guests’ experience.Thank you for highlighting the hospitality of our team. We hope to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Warm regards,Piti T.General Manager
Guest User
Deluxe King Suite With Living Room And Balcony
Stayed in Jun 2024
Business travelers
16 review
10.0/10
Outstanding
Posted on Jul 11, 2024
Very nice, with balcony, suitable for smokers.
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Deluxe King Suite With Living Room And Balcony
Stayed in Aug 2023
Solo travelers
3 review
7.0/10
Posted on Sep 25, 2023
The facilities are old. You have to walk a bit to get to Asoke. It would be nice for several people to stay here.
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