Grand Mercure Bangkok Asoke Residence Guest Reviews
4/5
Very Good
40 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.1
Service4.1
Cleanliness4.0
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All reviews(40)
Positive reviews(18)
Reviews with photos/video(4)
Awesome stay(6)
Negative reviews(1)
Guest User
Deluxe King Suite With Living Room And Balcony
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The staff were so friendly and caring. Perfect place to bring a dog :-)
nahzatul shima
Deluxe King Suite With Living Room And Balcony
Stayed in Nov 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 2, 2024
We had a good stay at grand mercure bangkok Asoke. Room was clean and spacious despite it is and old building but thats fine. Its located approximately 400-500meters to terminal 21 and Asok BTS. They do provide shuttle every 30 minutes.They do provide breakfast but it was very minimal and enough for 2 of us
Mamoru
Grand Suite with Living Room Balcony Non smoking
Stayed in Feb 2025
Business travelers
2 review
1.5/5
Posted on Mar 6, 2025
I booked the best room.
It said on the website that it had a microwave, but it didn't.
There were also bugs and the wifi was bad. There was no lobby, so we couldn't even have a meeting.
I made a wrong choice this time.
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Thi Thuan
Deluxe King Suite With Living Room And Balcony
Stayed in Jun 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 13, 2024
Good service, nice hotel. Central location, convenient for transportation. Next time will visit
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Elena_M
Deluxe King Suite With Living Room And Balcony
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 13, 2024
Everything is great, I stayed with my dog, they brought a bowl, a diaper, a very clean hotel, the gym and the pool are excellent
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Response from Property: Dear Elena,Thank you for your wonderful feedback! We are delighted to hear that you and your dog had an excellent stay with us. It’s great to know that you appreciated the thoughtful touches like the provided bowl and pad, as well as the cleanliness of our hotel.We’re also glad you enjoyed our gym and pool facilities. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back in the future. If there’s anything we can do to make your next stay even better, please let us know!Warm regards,Piti T.General Manager
usagimam
Deluxe King Suite With Living Room And Balcony
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jul 31, 2024
The location is very good, but the drains in the bathroom, sink, and laundry room overflow and it doesn't seem very hygienic.
There are no toothbrushes or amenities, just shampoo and body soap, no treatment... what a shame.
The staff are very kind and friendly.
It's convenient for long-term stays, but... there are a lot of families there, so it can be a bit noisy at night.
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Response from Property: Dear Usagimam,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the kindness of our staff. Your comments about the suitability of our hotel for long-term stays are also appreciated.We sincerely apologize for the issues you experienced with the bathroom and laundry drainage, as well as the limited amenities. We understand how these concerns could affect your comfort, and we will work on addressing these matters to improve the guest experience. Additionally, we regret any inconvenience caused by noise during your stay and will explore ways to minimize disturbances.Your feedback is invaluable, and we hope to have the opportunity to provide you with a more pleasant stay in the future.Warm regards,Piti T.General Manager
karen2023
Deluxe King Suite With Living Room And Balcony
Stayed in Nov 2024
Family
25 review
3.5/5
Posted on Jan 1, 2025
The location is very convenient and shopping is close
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Response from Property: Dear Karen2023,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your feedback. We are delighted to hear that you found our location convenient and enjoyed the proximity to shopping areas.We look forward to welcoming you back for another enjoyable stay. Should you have any further feedback or requests, please do not hesitate to let us know.Warm regards,Mr. Piti TiraronkornkulGeneral Manager
Anzhelika
Deluxe King Suite With Living Room And Balcony
Stayed in Sep 2023
Family
34 review
4.0/5
Very Good
Posted on Oct 15, 2023
Large spacious room with a balcony and a kitchenette. Each room has a bathtub.
Breakfast is acceptable.
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SANGJIN
Deluxe King Suite With Living Room And Balcony
Stayed in Dec 2023
Solo travelers
18 review
3.5/5
Posted on Feb 23, 2024
The hotel is located on a side street of Asok city centre. Various shops are accessible on foot. You can quickly access all facilities, including Massage Shop, 7-Eleven, and restaurants, within almost 5 minutes. The overall condition of the hotel was very old. Almost everything was old. But all the staff were friendly. There is a swimming pool and gym on the top floor of the hotel. But the swimming pool was small. The gym seems to be in great need of improvement. Most of the furniture was very old. However, this hotel was memorable for the friendliness of the staff.
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Response from Property: Dear Sangjin,Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you appreciated our convenient location, with quick access to shops, restaurants, and other amenities, as well as the friendliness of our staff.We sincerely apologize for the aged condition of some of our facilities, including the gym and pool, and we value your comments about the need for improvements. Your observations are essential for us as we plan future upgrades to enhance our guests’ experience.Thank you for highlighting the hospitality of our team. We hope to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Warm regards,Piti T.General Manager
Guest User
Deluxe King Suite With Living Room And Balcony
Stayed in Jun 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Very nice, with balcony, suitable for smokers.
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토니
Deluxe King Suite With Living Room And Balcony
Stayed in Aug 2023
Solo travelers
3 review
3.5/5
Posted on Sep 25, 2023
The facilities are old. You have to walk a bit to get to Asoke. It would be nice for several people to stay here.
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풍류낭아
Deluxe King Suite With Living Room And Balcony
Stayed in Jan 2023
Business travelers
10 review
4.2/5
Very Good
Posted on Mar 11, 2023
It's been a while. Still, it's a 10-minute walk from Asok Station, and the room is quite large, so I stayed well.
However, the facility is old and needs some upgrade.
There were many foreigners and it was a good experience
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강일용이
Deluxe King Suite With Living Room And Balcony
Stayed in Feb 2023
Couples
39 review
4.0/5
Very Good
Posted on Mar 16, 2023
First of all, the hotel has an overall old feeling. The room was quite spacious and good value for money. There is also the advantage of walking to Asok Station.
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SANGYONG
Deluxe King Suite With Living Room And Balcony
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 10, 2022
The staff are very accommodating.
Transportation is convenient.
Room is also nice and clean
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성환
Grand Suite with Living Room Balcony Non smoking
Stayed in Jul 2022
Solo travelers
3 review
4.7/5
Amazing
Posted on Aug 29, 2022
2022.08.14~20 Deluxe Suite 80m2 was used.
I personally visited Bangkok for relaxation. It takes about 5 minutes on foot to Asok Station and is conveniently located for BTS/MRT access.
It has a structure that can be used like a home, and the living room, bedroom and kitchen are separated, making it a quiet and relaxed space.
However, the breakfast is a bit poor, and the swimming pool is also small, so it is difficult to compare with other hotels. Personally, I used it comfortably because I was visiting alone.
It's a bit old-fashioned residence.
And, the chairs on the balcony need replacement. It's too old to sit on.