Holiday Inn Express Bangkok Siam

Holiday Inn Express Bangkok Siam Reviews

Holiday Inn Express Bangkok Siam

889 Rama I Rd, Pathum Wan, Bangkok, 10330, ThailandSee Hotel Details
Holiday Inn Express Bangkok Siam
Holiday Inn Express Bangkok SiamHoliday Inn Express Bangkok SiamHoliday Inn Express Bangkok Siam
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Guest Reviews

8.5/10
Very Good
1930 review
Verified reviews
Location8.8
Amenities8.2
Service8.7
Cleanliness8.6
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All reviews(1930)
Positive reviews(1818)
Reviews with photos/video(540)
Easy to get around(226)
Convenient for shopping(153)
Tasty food(71)
Close to metro(63)
Strange smell in room(60)
Friendly front desk staff(47)
Delicious buffet(19)
Good views(11)
Negative reviews(112)
Anonymous User
Standard Queen Room - Non-Smoking
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 22, 2025
Its a birthday trip with my husband. Hotel upgrade the room to stadium view and also gave me a birthday cake. Thanks the reception team. The hotel provide free breakfast, room is clean and bright. The bedding is comfortable. Location also good. 5 mins walk to nation stadium BTS. Highly recommended.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
DelEY
Standard Room Non Smoking
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 11, 2025
Location is good, walking distance from national stadium BTS. All amenities are provided which is a plus. Walking distance to all major shopping malls.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
Anonymous User
Standard Twin Room
Stayed in May 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jun 2, 2025
Value for money. Located right in front of BTS SkyTrain National Stadium Station entrance.
Response from Property: Dear Valued Guest,Thank you for taking your time to shared us about your stay experience at Holiday Inn Express Bangkok Siam.Your review is important to us and comment from valued guest like you would be used to improve the service and facilities provide.Moreover, thank you for staying with us your feedback will definitely help us towards bettering our service and we hope to host you again soon,Warmest regards,Kridchanon K. (Mr)Guest Service Leader
Wenchong
Standard Twin Room With City View Non-Smoking
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 10, 2025
Great location!! Right next to BTS station and MBK as well as Siam discover. If you love arts, BCCA art centre and Jim Thomas museum are also in walkable distance. There is breakfast provided in the package. The breakfast lounge gives you the BTS train view. Lovely!!
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience during your stay with us. The convenient location near BTS and MBK Mall, along with easy access to nearby attractions such as the BCCA Art Centre and Jim Thomas Gallery, certainly make our hotel a great choice for guests. We are happy to know that our location made your stay even more enjoyable.We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Sittichai K.Guest Service Agent SupervisorHoliday Inn Express Bangkok Siam
Mookie t
Standard Queen Room
Stayed in Apr 2025
Solo traveler
6 review
7.5/10
Posted on May 11, 2025
The staff were friendly and helpful, which I really appreciated. However, I think it’s time for IHG to consider some renovations. The room felt a bit dated, and there was a noticeable odor coming from the toilet,possibly due to the piping. I also didn’t find the bed and blanket comfortable; they felt oddly cool and uninviting. Additionally, the towels developed an unpleasant smell after just one use. Overall, while the service was good, the facilities could definitely use some upgrading.
Response from Property: Dear Valued Guest,Thank you for taking your time to shared us about your stay experience at Holiday Inn Express Bangkok Siam.Your review is important to us and comment from valued guest like you would be used to improve the service and facilities provide.Moreover, thank you for staying with us your feedback will definitely help us towards bettering our service and we hope to host you again soon,Warmest regards,Kridchanon K. (Mr)Guest Service Leader
Siri@P
Standard Twin Room Non Smoking
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 28, 2025
It’s good to be back again after a long time. The location is perfect as it’s a short walk to all major shopping mall, making it so easy and convenient. The hotel is near BTS National Stadium. What really stood out was the service. From check-in to check-out, the staff was exceptionally friendly, professional, and helpful. Is a bit challenging if you are travelling with heavy luggages talking Bangkok Airport Rail Link to this hotel. There’s no lift access to the ground floor. You gotta walk down the staircase. Breakfast buffet is great to start your day. Food ranging from Western, Thai & Chinese.
Response from Property: Dear Valued Guest,Thank you for choosing our hotel while visiting Bangkok and for taking the time to provide feedback about your experience. Pleasure having you as our guest.Your review will help us point out the key areas on which to work, and we truly appreciate the time you have taken to point out these matters from a valued guest like you, which would be used to improve the service and facilities provided.Again, thank you for staying with us your feedback will definitely help us towards bettering our service and we hope to host you again soon,Best regards,Thanakon SutthasonDuty Manager
Guest User
Standard Twin Room
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 8, 2025
As a 3rd-time returning customer, I highly recommend Holiday Inn Express Siam as the room rate is attractive with top-notch services: • Very friendly welcome at reception with fast and easy to check in. • Clean, very comfortable room with all-in basic amenities. • Great location to nearby popular malls and BTS station. • Complimentary breakfast with good spread and full-window view.
Response from Property: DeaValued guest,Thank you so much for your continued support and for taking the time to share such a lovely review!We’re truly honored to welcome you back for the third time and delighted to hear that you enjoyed your stay—from our friendly check-in service and comfortable rooms to our convenient location and complimentary breakfast with a view.Your kind words mean a lot to our team, and they inspire us to keep delivering the best possible experience for all our guests.We look forward to welcoming you back again soon for your next visit to Bangkok!Warm regards,Thitirat ThongdonmuenGuest Service Leader
SylarM
Standard Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Near to National Stadium, MBK Central and Siam Paragon
Response from Property: Dear SylarM,Thank you so much for your excellent review and perfect rating! We are happy to hear that you enjoyed our convenient location, close to National Stadium, MBK Central, and Siam Paragon. Your positive feedback is truly appreciated, and we look forward to welcoming you again for another enjoyable stay!Best regards,Sittichai K. (Peter)Guest Service Agent Supervisor
Guest User
Standard Twin Room Non Smoking
Stayed in Jun 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jul 30, 2025
Clean room and efficient staff
Response from Property: Dear Guest,Thank you for your positive feedback! We’re glad to hear that you found the room clean and appreciated the efficiency of our staff. Your satisfaction is very important to us, and we will continue working to maintain our high standards.We look forward to welcoming you back for another great stay!Warm regards,Sittichai KGuest Services Agent SupervisorHoliday Inn Express Bangkok Siam
Mohamed Sameh Soliman
Standard Twin Room With City View Non-Smoking
Stayed in Mar 2025
Couple
6 review
9.5/10
Amazing
Posted on May 4, 2025
Good value for money. Complete service package. Friendly staff. Excellent location
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Warmest regards,Kridchanon K.Guest Service Leader
Audrey Then
1 Queen Family Standard
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 24, 2025
1st time staying at this hotel. Breakfast included. Room is very clean. The room comes with 1 bunk bed and 1 queen bed. I believe there is an error in the description of the room in the listing. It states 2 queen bed and 1 bunk bed. Hotel allows us to check out early and leave our luggage at their store till we are ready to go to the airport in late afternoon. Very good customer service. Staffs are very friendly. Hotel is near National stadium bts. Very convenient to get around. MBK Center is less than 10 min walk away. Will stay here again for my next trip.
Response from Property: Dear Audrey Then,Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your stay, and we appreciate your kind words about our staff and customer service. We're also pleased that you found our location convenient and the room clean and comfortable.We apologize for any confusion regarding the room description, and we’ll review and update our listing to ensure it’s accurate. Your feedback helps us improve and provide a better experience for all of our guests.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Thitirat T.Guest Service Leader
Anonymous User
Standard Queen Room - Non-Smoking
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 25, 2025
Goood location near malls and near McDonald
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
Anonymous User
Standard Queen Room
Stayed in Apr 2025
Business traveler
58 review
8.0/10
Very Good
Posted on May 11, 2025
Walking distance to mbk mall. Convenient to getting around.
Response from Property: Dear Valued Guest,Thank you for taking your time to shared us about your stay experience at Holiday Inn Express Bangkok Siam.Your review is important to us and comment from valued guest like you would be used to improve the service and facilities provide.Moreover, thank you for staying with us your feedback will definitely help us towards bettering our service and we hope to host you again soon,Warmest regards,Kridchanon K. (Mr)Guest Service Leader
TECK HUI
1 Queen Bed Standard City View
Stayed in Feb 2025
Business traveler
2 review
9.0/10
Great
Posted on Mar 23, 2025
Very Good! Recommended- Especially the location .. near to BTS- Near to Siam Paragon
Response from Property: Dear TECK HUI,Thank you so much for your feedback and for your recommendation! We are thrilled to hear that you enjoyed our prime location, especially being close to the BTS and Siam Paragon. We're also glad that you were satisfied with the surroundings and cleanliness of our property.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon.Warm regards,Sittichai K. (Peter)Guest Service Agent Supervisor
ThomasChia
Standard Twin Room With City View Non-Smoking
Stayed in Jan 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Feb 26, 2025
Front desk service 10/10. Room, no complain. Breakfast food was good but breakfast hall acoustics can be improved. All is good.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader