Holiday Inn Express Bangkok Siam, an IHG Hotel Reviews
Holiday Inn Express Bangkok Siam, an IHG Hotel
889 Rama I Rd, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
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Holiday Inn Express Bangkok Siam, an IHG Hotel Guest Reviews
4.2/5
Very Good
1825 review
Verified reviewsLocation4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(1825)
Positive reviews(1715)
Reviews with photos/video(528)
Easy to get around(207)
Convenient for shopping(145)
Tasty food(66)
Strange smell in room(58)
Close to metro(55)
Friendly front desk staff(40)
Perfect for business trips(35)
Delicious buffet(15)
Negative reviews(110)
Audrey Then
1 Queen Family Standard
Stayed in Mar 2025
Family
1 review
Amazing
Posted on Mar 25, 2025
1st time staying at this hotel. Breakfast included. Room is very clean. The room comes with 1 bunk bed and 1 queen bed. I believe there is an error in the description of the room in the listing. It states 2 queen bed and 1 bunk bed.
Hotel allows us to check out early and leave our luggage at their store till we are ready to go to the airport in late afternoon. Very good customer service. Staffs are very friendly.
Hotel is near National stadium bts. Very convenient to get around. MBK Center is less than 10 min walk away. Will stay here again for my next trip.
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Response from Property: Dear Audrey Then,Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your stay, and we appreciate your kind words about our staff and customer service. We're also pleased that you found our location convenient and the room clean and comfortable.We apologize for any confusion regarding the room description, and we’ll review and update our listing to ensure it’s accurate. Your feedback helps us improve and provide a better experience for all of our guests.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Thitirat T.Guest Service Leader
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TECK HUI
1 Queen Bed Standard City View
Stayed in Mar 2025
Business travelers
2 review
Great
Posted on Mar 23, 2025
Very Good! Recommended- Especially the location .. near to BTS- Near to Siam Paragon
Response from Property: Dear TECK HUI,Thank you so much for your feedback and for your recommendation! We are thrilled to hear that you enjoyed our prime location, especially being close to the BTS and Siam Paragon. We're also glad that you were satisfied with the surroundings and cleanliness of our property.We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon.Warm regards,Sittichai K. (Peter)Guest Service Agent Supervisor
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ThomasChia
Standard Twin Room With City View Non-Smoking
Stayed in Feb 2025
Travel with friends
3 review
Outstanding
Posted on Feb 26, 2025
Front desk service 10/10. Room, no complain. Breakfast food was good but breakfast hall acoustics can be improved. All is good.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
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Guest User
1 Queen Bed Standard City View
Stayed in Feb 2025
Family
1 review
Outstanding
Posted on Feb 22, 2025
Very friendly staff. Good ambience. Able to accommodate late checkout to allow us to settle the child before going to the airport. Will definitely visit again
Response from Property: Dear Valued Guest, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
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Anonymous User
Standard Room Non Smoking
Stayed in Feb 2025
Couples
8 review
Outstanding
Posted on Feb 22, 2025
Staffs are very friendly and helpful. Hotel breakfast was good. The check in process was smooth
Response from Property: Dear Valued Guest, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
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toyubom
Standard Queen Room-Smoking
Stayed in Mar 2025
Business travelers
8 review
Outstanding
Posted on Mar 27, 2025
Nice room, clean and quiet. Good location. Short walk to BTS.
Agata W
Standard Room Non Smoking
Stayed in Jan 2025
Solo travelers
33 review
Outstanding
Posted on Jan 30, 2025
I'm very satisfied, I'll book it again. It's close to all the major shopping centres and the transportation lines. The staff are helpful and the room is clean.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
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Shim
Standard Queen Room - Non-Smoking
Stayed in Feb 2025
Booked for others
24 review
Outstanding
Posted on Feb 18, 2025
Location is very good for this price. Would recommend and stay again.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
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snehil tripathi
1 Queen Standard Stadium View Smoking
Stayed in Jan 2025
Travel with friends
8 review
Outstanding
Posted on Jan 4, 2025
Amazing hotel and a very friendly staff. Holiday inn express is located at a great place to shop. MBK mall and Siam centre are just a 10 minute walk away. The green line and blue line BTS are also 5minutes walk.
Rooms are clean and the ones with the stadium view are great. Great staff and very accommodating, allowed me to check out late.
Will stay again and would recommend for budget travellers.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future.Sincerely, Pakamas S.(Ms)Front Office Manager
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Anonymous User
1 Queen Standard Extra Space Stadium View
Stayed in Feb 2025
Business travelers
23 review
Very Good
Posted on Mar 7, 2025
Good location with super comfort vibe also friendly stafff
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
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Guest User
1 Queen Bed Standard City View
Stayed in Dec 2024
Family
3 review
Very Good
Posted on Jan 17, 2025
great as usual. location is great and convenient nearby the four head statue for worship. as it is a world wide brand hotel, actually theres not much commenting about the management, everything is standard. just the food area for breakfast could be a bit better. the bath foam in the past is much better. now this brand has downgraded the hotel obviously. this hotel also gave a welcoming cake for my husband birthday which is great too.
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed our convenient location and that we could make your husband’s birthday special with a welcoming cake.We appreciate your comments regarding the breakfast and bath amenities. Please be assured that we take your feedback seriously and will work on improving these aspects to better meet our guests' expectations.Thank you again for choosing our hotel. We look forward to welcoming you back for another pleasant stay.Best regards,Sittichai K.Guest Service Agent SupervisorHoliday Inn Express Bangkok Siam
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WS78
Standard Queen Room - Non-Smoking
Stayed in Dec 2024
Travel with friends
25 review
Amazing
Posted on Dec 17, 2024
The stay is comfortable. Although not the best location, but it is near to National stadium BTS station and MBK. Can also walk to major shopping centres like Siam paragon. There is also a McDonald just below the hotel hence can grab a quick bite anytime.
The breakfast is considered average with not many variety. Can be improved.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Sittichai K.Senior Guest Service Agent
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Angeline
1 Queen Standard Extra Space City View
Stayed in Dec 2024
Family
17 review
Outstanding
Posted on Dec 15, 2024
A 2nd time stay in this hotel. Beautiful and cosy. Easy to check in and check out. Laundry service located at 7th floor. Likewise, for morning breakfast. Breakfast is normal, not much variety, though. Especially on pastries wise. Easily accessible to Macdonald, which is just next door and opens till 2am and there is a small mobile cafe - CPS in front of the hotel plus an ATM machine located nearby too. Satisfied with the hotel, worth the penny! Will come back for sure!
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Holiday Inn Express BANGKOK SIAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express Bangkok Siam.Sincerely,Sittichai K.Senior Guest Service Agent
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Meeiting
Standard Room Non Smoking
Stayed in Nov 2024
Family
8 review
Outstanding
Posted on Nov 18, 2024
Clean room. The crew service is fantastic, friendly, attentive and helpful. Great location, a few minutes walk to the BTS.
Response from Property: Dear Meeiting, Thank you very much for taking the time to complete our online questionnaire for your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok and most importantly our good service would bring you back again. We really appreciated with your positive feedback and we’re really glad that they met your expectation promptly. We looking forward to welcome you back here again in the near future. Sincerely, Thitirat T.Guest Service Leader
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Mzgc003
Standard Room Non Smoking
Stayed in Nov 2024
Solo travelers
1 review
Amazing
Posted on Jan 26, 2025
Free breakfast on the dates i booked. Means alot of people at the breakfast buffet. Location is amazing. Rooms / corridor is very dimly lit. Got a birthday cake during my stay. Decent for a comfortable nights rest.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience of your stay at the Holiday Inn Express Bangkok Siam during your recent visit to Bangkok, and most importantly, we hope our good service will bring you back again.It is wonderful to hear that your stay met your expectations right away, and we greatly appreciate your favorable feedback.We looking forward to welcome you back here again in the near futureSincerely,Thanakon SutthasonDuty Manager
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