Panvaree Resort

We thought we had found a little slice of paradise — peaceful and unspoiled — but it turned out to be a huge disappointment. From the very beginning, things went wrong: we were charged 1,000 baht for access to the national park, even though the official price is 600 baht. No explanation, no refund, nothing. At the hotel, the air conditioning in our room didn’t work, and no quick solution was offered. But the worst part came later. After a series of crowded day tours (where privacy is nonexistent), the receptionist — the same one who “forgot” to give us our change — organized a party with her friends right at the hotel. Loud music, laughter, shouting — all night long. Every guest was shocked. Despite several polite requests to lower the volume, they carried on with total indifference. We even had to pay for a more expensive room just to move away from the noise and get some sleep. No apologies, no compensation, no response at all from the management to this shameful situation. For a hotel located in a protected natural area and charging such high rates, this lack of professionalism and respect for guests is simply unacceptable. Avoid this place at all costs.

Over all the stay was good. I would suggest upgrading mattress pads since you spend lots of time relaxing.

I love the staff of Panvaree. They really made us feel valued during our 3 day stay there. I highly recommend to always book your transportation directly with the hotel. Your trip will feel seamless. Also book personal tours instead of group tours.

Because we knew what to expect we weren’t disappointed. The view and the location is exceptional and breathtakingly beautiful. Would I recommend the stay to friends? I am not sure. Boat for pick up was 30 min late, on the way to the resort engine broke (watching them repair it made me not wonder how it broke in the first place), we were washed ashore (somewhere where are supposedly wild animals). Arrived 1h late in total. Later that day on the excursion engine failed again. Rooms are ok (besides the view and the Terrasse which are great). Bathroom is really filthy. Food was also ok (quite big portions) not the best but not as bad as I feared from previous comments. What bothered me is that they seemed to save and economize everywhere: no complimentary water in the rooms, watered down curry one lunch, no proper coffee, boats completely packed for the excursions, some areas of the resort not properly maintained… We had the 2 nights stay and did three excursions. We would have hoped for more insights (e.g. history of the lakes, animals) but we were given absolutely zero input however we really enjoyed the cave which was beautiful. Also great is the free kayakrental. The staff barely speaks English and seems very unmotivated. When I ordered a smoothie I was told only watermelon was available, even tho there were coconuts (which are more work to prepare) and other fruits on the counter. This happened twice. If it were not for the location one would be a fool to spend this much money on such a hotel.

Do not miss an opportunity to visit this stunning location. We stayed for 3 nights and had the ground floor room nearest the main reception / restaurant area. The rooms were baisic but had everything you would need. Even a TV which we didn’t turn on. Food was wholesome and catered for my wife’s vegetarian diet. We knew the weather would be mixed but we did still got to see sightings of wild monkeys, elephants and bison. We also made use of the kayaks and lots of swimming in the lake directly outside our room. Although our guides didn’t work directly for the hotel they deserve an extra special mention - Adam and Nu . We opted for private tours and they went above and beyond to ensure we used every bit of time there to the fullest.