The Laguna, a Luxury Collection Resort & Spa, Bali

The Laguna, a Luxury Collection Resort & Spa, Bali Reviews

The Laguna, a Luxury Collection Resort & Spa, Bali

Kawasan Pariwisata, Jl. Nusa Dua No.2, Benoa, Badung Regency, Bali, Province of Bali, 80363, IndonesiaView Hotel Details
The Laguna, a Luxury Collection Resort & Spa, Bali
The Laguna, a Luxury Collection Resort & Spa, BaliThe Laguna, a Luxury Collection Resort & Spa, BaliThe Laguna, a Luxury Collection Resort & Spa, Bali
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The Laguna, a Luxury Collection Resort & Spa, Bali Guest Reviews

4.8/5
Amazing
99 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(99)
Positive reviews(99)
Reviews with photos/video(52)
Friendly staff(35)
Great swimming pool(18)
Loved the beach(16)
Delicious breakfast(12)
Classy environment(11)
Convenient location(8)
Close to beach(6)
Quiet & comfortable(4)
Anonymous User
Guest Room, 1 King Bed, Lagoon View, Lagoon Access
Stayed in Jul 2024
Couples
16 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Our four-night stay at the Laguna was a delightful dive into luxury, with its lush tropical garden and the nice, ramified pool landscape. The beautiful sandy beach was a highlight of our stay. Located amidst other luxury hotels, the area offered a rich selection of beachside dining opportunities. However, the „early competition“ for sunbeds during peak times, especially at beachside, did occasionally affect our mood. Despite this, the Laguna did stand out as a luxurious tropical retreat for a memorable stay, which we enjoyed.
Guest User
Guest Room, 2 Double Beds, Lagoon View
Stayed in Aug 2024
Business travelers
6 review
4.5/5
Great
Posted on Oct 9, 2024
It's newly renovated. Probably the best hotel in Nusa Dua area.
Guest User
1-Bedroom Villa, 1 King Bed, Garden View, Private Outdoor Pool
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
We had great time in Laguna. The villa is beautiful and very enjoyable with a private pool in the yard. The butlers and all the other staffs are very friendly, and always being willing to help, especially the manager Awi, who is very professional,caring and considerate. I will definitely recommend my friends stay in Laguna if they visit Bali.
Doctor Mueen
Guest Room, 1 King Bed, Lagoon View
Stayed in Jun 2023
Couples
5 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Fantastic community in this reaort , you can feel the superiority in it
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon! Helen
Stifler_Chan
Guest Room, 1 King Bed, Garden View
Stayed in Jan 2024
Solo travelers
43 review
5.0/5
Outstanding
Posted on Feb 14, 2024
unforgettable experience to stay in Laguna,nice beach and good view
Po_c
Stayed in Dec 2022
Family
14 review
3.7/5
Posted on Jan 24, 2023
This is our first stay at The Laguna Resort, the hotel staff always keep us feel welcome and smile all time, thank you for the the Laguna team look after us during our stay. We enjoyed our dining at few food and beverage outlets although some of them are under renovation l.
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon!Helen
YangLi
Guest Room, 1 King Bed, Garden View
Stayed in Nov 2022
Couples
17 review
4.5/5
Great
Posted on Jan 3, 2023
Lovely hotel with a few nice restaurants and pools. Overpriced but still very good. The biggest issue I had with this hotel was that the rooms sound proofing is not good and you can hear whats happening in the corridors pretty clearly. I was woken up early in the day a few times because of this. Not what I expect from a luxury five star hotel.
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. Regret that we couldn't make your stay fantastic. However, please do trust us, we will definitely take action to improve our service to an outstanding level. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon!Helen
Guest User
Guest Room, 1 King Bed, Lagoon View
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 29, 2024
It was great again!
Bozhidar
One Bedroom Villa
Stayed in Mar 2022
Couples
7 review
5.0/5
Outstanding
Posted on May 6, 2022
Incredible secluded location in the heart of Nusa Dua. Resort is well maintained with beautiful luxury villas. Service was impeccable and staff super friendly. Food and drinks are exceptional full of colours and flavours! Beach super clean and peaceful.
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon! Helen
Guest User
Guest Room, 1 King Bed, Lagoon View
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Excellent
Guest User
Guest Room, 1 King Bed, Lagoon View
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Amazing
Reben
Guest Room, 2 Double Beds, Garden View
Stayed in Nov 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very nice!
Guest User
Studio, 1 King Bed, Resort View
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Traveling with my parents, we stayed for three nights. It was not boring at all. We stayed in the same hotel as everyone else. We had a lot of fun playing in the sea and feeding the animals. The service staff was very enthusiastic. Everyone took the initiative to say hello and felt at home. We also happened to see the local performance arranged by the hotel, Friends with Indonesian subtitles
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6/17
Guest User
Guest Room, 1 King Bed, Lagoon View
Stayed in Jan 2025
Couples
2 review
4.6/5
Great
Posted on Feb 4, 2025
I stayed for two nights and it was pretty good. It's very close to Nusa Dua Beach and you can walk there directly. Facilities: It's relatively new. The TV can cast the screen, which is very important👍 Environment: Maybe because it's off-season, there are not many people and it's very quiet, suitable for vacation. The hotel's beach is public, and Westin is next to it. Breakfast is OK, but there are not many varieties. It's mainly Western food, not much Indonesian food, maybe because there are many foreigners. Because I'm a Marriott Gold Card member, I upgraded the room type and can go directly to the swimming pool. The experience is good. I didn't choose to top up when I checked in, so I didn't spend money in the hotel. The drinks in the refrigerator need to be paid. A can of Coke is more than 20 RMB. The hotel is a ten-minute walk to Bali Collection, where you can buy snacks and drinks for lunch and dinner. Summary: A hotel suitable for vacation and leisure
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6/8
Zaijuyixia
Guest Room, 2 Double Beds, Garden View
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 13, 2025
The hotel has many beautiful swimming pools and a private beach for travelers to enjoy. The buffet breakfast is very rich, and the western restaurant by the beach has good food. You can go to the shopping mall and the Pacific Islander Museum along the beach. It is very convenient for dining and shopping. Recommended!
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