The Sterling Villas Reviews

The love for the detail and hospitality business is missing at this property. It could be Bali‘s finest with more investment and LOVE… Hand it over to a professional owner.

The first hotel in Bali. Although it is a bit remote, it is indeed a paradise. It is very comfortable and the service staff are very enthusiastic. The lady at the front desk of the hotel must be specially praised. It was very late and I wanted to go to the supermarket to buy water. She also drove us out. It was very good.

It's perfect as in the pictures, beautiful villa excellent service

Very ordinary, very remote, very very cheap, the transportation is very inconvenient, the facilities are average, the water in the faucet is salty, the experience is very bad, bathing and brushing teeth are very uncomfortable, I will not consider this place in the future...

For a hotel in this price range, the service and details are not very good. There are a lot of mosquitoes in the hotel, but there is no mosquito coil. A four-star hotel that doesn’t even come with slippers. There were very few people staying in the hotel, so it was really quiet. Breakfast is relatively simple, but relatively clean.

Advantages: The room is large enough, fully equipped and has a swimming pool Disadvantages: The road to the hotel is winding

The hotel is really good, but there are not many customers

We left after one night of our three night stay due to the villa being very dirty, unsafe as loose electrical wires in our unit, air conditioning not working, advertised facilities not available and general area felt extremely unsafe (open use of meth on neighbouring property).

I was shocked to see how many bad reviews there was about this resort. Personally, the staff was amazing and so sweet! The hospitality here is unmatched. My room was amazing as well! It was super clean and a lot bigger than what I expected. It is in a bit of a secluded area, but grab and taxi are easy to get from here. Some grab drivers did have some problems finding the lobby but the receptionist helped give directions if needed. Tias, Hadis, and yoga made my stay very special. They were so sweet and accommodating. The food and room service was excellent as well. I’m not too sure if the bad reviews about this place was before they started renovating the property, but I truly enjoyed my stay here.

I went on family vacation on august and stay at the villas, even they are not luxury our experience could be better if management in charge could have taken responsibility of their staff. Since arrival I realized there are no safety boxes, so expectation is that totally confidence in what you leave in your villa is safe, there are no cameras outside villas. I got robbed and reported inmediately to manager and supervisors but unfortunately no one assume responsibility of not having correct security in the hotel. If you decide to book here just be sure that you are totally on your own as no one will respond for your safety.

Excellent stay and amazing service!! We spent 2 months at Sterling Villa's and the service and staff made it feel like our 2nd home. The villas are great, very private, quiet and comfortable with excellent wifi which was important as we were working remotely. Special thanks to Rudy, Yoga, Agus, Ryan, the housekeeping team and kitchen crew for making our stay so wonderful!

This place isn't bad except for the part where we felt cheated during our booking as they labelled themselves as 'Hideaway Luxury Villa' in Agoda which is misleading. We asked question about the villa booked but they answered in an indirect way. We proceeded ahead with the reservation thinking it was Hideaway Uluwatu. We actually went to Hideaway Uluwatu to checked-in and only to be told that there was no such reservation. It wasted our time to travel there and took us longer to find out where our actual booking is that we missed out our travel to Uluwatu temple to experience the kecak dance. We were disappointed with our booking and entire travel experience to Uluwatu. In all honesty, the villa is nice with it being spacious but requires more upkeeping as there was ants on the bed and a little dusty. If there were being upfront with their headline and villa name, I would have given them good scoring. This place is still under construction as they were halted due to the pandemic. I see potential in them and hopefully they would be more honest in their promotion. Staffs were friendly and nice