Rouge - Villas Ubud Reviews

We had a relaxing stay here. The staff were attentive. The grounds were beautiful. The location was central.

The location is very good, walking distance to Ubud Palace and Ubud Art Market, and there is a convenience store within a five-minute walk. The service quality is also very good. When we went to the swimming pool to swim, the staff took the initiative to give us towels to use. They were very considerate. Everyone was smiling and polite. We were very satisfied. The room is large and comfortable. There are signs of depreciation, but it's acceptable. The swimming pool is great, I believe it is the largest swimming pool in the center of Ubud. The only thing that is a little confusing is that guests cannot bring food into the room to eat. Maybe they are afraid of attracting insects or because they have their own restaurant. Overall, it was good, thank you for their hospitality!

Nice villas in the center of Ubud, our air conditioning broke and Wi-Fi in the villa did not work well, but we were quickly moved to a neighboring villa, where everything was fine. Cool pool, beautiful area, only very loud frogs and cicadas make noise at night)

The location is very good, very close to Ubud Palace and busy areas, so it is very convenient to find restaurants with different characteristics, and there are many convenience stores nearby, I will choose this hotel again next time

The bed is very comfortable, the location is very good, but the facilities are relatively old, and the rooms are also relatively old, but the maintenance is okay. If you have extreme cleanliness, it is not recommended, but the location is really super good, close to the palace, service, the boss All good 👍

The experience is very bad, they are unwilling to provide anything, and they do not allow food outside the room. The waiters don't smile at all. It feels like I owe them money. In fact, the price is not cheap

No hot water, super cold! The service attitude is super ordinary. It is impossible to choose this room again!

The location is very good. It takes only five minutes to walk to Ubud Palace. There are many places to eat and go shopping around. The room is also quite good.

We stayed at Rouge for two nights during my sister’s birthday week, drawn by its convenient location close to key attractions. The villa’s exterior was aesthetically appealing, and there were about six villas in total. During our stay, we noticed only 1-2 other families, likely due to the off-peak season. The room was clean and comfortable upon arrival. However, we encountered issues in the bathroom, such as black earthworms on the floor and ants and insects drawn by visible holes. Although initially manageable, these problems highlighted maintenance concerns. On the second night, the receptionist surprisingly asked about our check-out time, which was unusual. Later, upon returning to our room, we found that basic housekeeping tasks—washing cups, replenishing water, and cleaning the floor—had not been done. Dead insects had also accumulated due to rain, and calls for assistance went unanswered, as the reception had closed for the night. We left early the next morning, with the security staff performing the room check since no receptionist was present. Overall Impression: While the villa’s design was visually impressive, the service and practicality were severely lacking. Maintenance and customer service need significant improvement to provide a satisfactory guest experience.

- It’s very neat and clean - no mosquitoes, geckos or lizards either! - The staff were really lovely and helpful. - pool is clean and feels almost private - conveniently located and very walkable with many restaurants, cafes, spas/salons, tour shops, classes, markets, etc. - comes with an amazing French bistro - it’s quiet and comes with all the privacy you may need. Only thing I disliked was the number of light switches and being unable to switch everything off at once when I leave my room.

Excellent food, amazing staff and try the cocktails (rouge delight)! Beautiful place in ubud in a calm street ! We tried the sushi’s and they were very fresh, also the decoration is nice. I recommend this place in Ubud ! You can pay by card which is convenient.

I really appreciated the server Aji. So sweet and happy to work. He makes us smile as soon as we enter. The restaurant itself is very pretty and has amazing furniture. The vibe is great. The music is not agressive and the food was good.

Rouge is placed in a great location within walking distance to most sights and shopping in Ubud. It does need to review its description as it is inaccurate. For example, there is no mini fridge in the villa, there is no TV in the villa or onsite spa/massage facilities. It needs to consider what facilities make things more comfortable for its guests such as having a mini fridge and tea/coffee making facilities which have become the norm in most hotels. I was in Bali and Gilli T for three weeks and the Rouge was the only hotel that I stayed in with no hot drinks-making facilities and no mini fridge! The room configuration also needs attention as the light switches are too far from the bed so you have to get out of bed to switch the lights off especially inconvenient if you had been reading and are about to go to sleep! Nevertheless, the staff could not do enough for you and they made my stay enjoyable and comfortable. Try their onsite restaurant, their sushi is amazing and you might get to meet one of the owners who came to say hello to me. Live music is currently only twice a week, I saw this once and it was an enjoyable Jazz duo. I ordered their sushi on three occasions and all three were exquisite and I could not fault its taste or value for money! There is a lovely spa about 3 minutes walk which offers good treatments, and also a lovely rock restaurant and bar, which offer lovely and good value Balinese meals.

We booked a villa for our honeymoon six months ago, my fiancées brother was diagnosed with cancer and we had to delay the wedding, we tried to cancel the booking two months before the stay and even offering to show them proof of the Doctors report and surgery date, they refused to refund the money, even when I’m sure they would fill the room with new guests! I would expect a bit more humanity from people when going through such a horrible time.