Shantou Golden Gulf  Hotel (Vientiane City)

Shantou Golden Gulf Hotel (Vientiane City) Reviews

Shantou Golden Gulf Hotel (Vientiane City)

No. 96 Jinsha Road, Longhu District, Shantou, Guangdong, 515041, ChinaView Hotel Details
Shantou Golden Gulf  Hotel (Vientiane City)
Shantou Golden Gulf  Hotel (Vientiane City)Shantou Golden Gulf  Hotel (Vientiane City)Shantou Golden Gulf  Hotel (Vientiane City)
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Shantou Golden Gulf Hotel (Vientiane City) Guest Reviews

4.6/5
Very Good
6056 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(6056)
Positive reviews(5898)
Reviews with photos/video(1023)
Easy to get around(746)
Friendly front desk staff(288)
Close to airport(218)
Convenient for shopping(205)
Delicious breakfast(158)
Great swimming pool(59)
Luxurious(56)
Negative reviews(156)
Patrick
Deluxe Queen Room
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Good hotel with a cheap price. Very convenient from the airport to the hotel. There is a bus station to the airport. The staff is very friendly and helpful especially Ms Pauline Ma. Help me to pay for my tour package using her local bank card while I paid her in cash.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
TeeJin
Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Sep 12, 2024
The location is good and the staffs are friendly. However, we got bite by bedbug. We suspect is from the sofa inside the room. Strongly suggest hotel to check the cleanliness of the bed & sofa. We booked 3 rooms and everyone got it even the kids.
Response from Property: Dear guest, thank you very much for your feedback about our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay at the hotel. We are very sorry for the problems you have encountered during your stay, which is the negligence of our hotel, we are deeply sorry. We have thoroughly cleaned and disinfected the room and thoroughly inspected and replaced the beds and sofas. We will strengthen the cleaning and disinfection of rooms to ensure that every guest can enjoy a clean and comfortable accommodation environment. We appreciate your advice and we will take it seriously and take effective measures to ensure that similar problems do not happen again. We will strengthen the training of staff, improve the quality of service, so that every customer can feel our sincerity and intentions. Thank you again for your feedback, we will continue to provide quality service and comfortable accommodation for every guest. If you have any other needs or suggestions, please feel free to contact us and we will do our best to meet your needs.
Anonymous User
Deluxe Twin Room
Stayed in Jun 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 23, 2024
The impression was we booked 4 rooms and we got all on the same floor, adjacent to one another. The twin room bed was 4 ft size - loved it. The location was perfect, close to two shopping malls and lots of restaurants nearby. The gym and swimming pool were great too. The minus was only the air conditioner was not sufficiently cool in some of our rooms, and it couldn't go colder even we adjusted the lowest temperature.
Response from Property: Thank you for choosing our hotel and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us, particularly the comfortable twin room beds, the convenient location near shopping malls and restaurants, and our gym and swimming pool facilities.However, we are sorry to learn about the issue with the air conditioning in some of your rooms. Please accept our sincerest apologies for any inconvenience this may have caused. We have informed our maintenance team to investigate and resolve this matter promptly to ensure a more comfortable stay for our future guests.We appreciate your feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Couples
7 review
4.2/5
Very Good
Posted on Dec 4, 2024
Excellent location in the middle of the busy part area of Shantou. Walking distance to the famous Longan South Food Street.  Hotel is old, and in need of refurbishing. Breakfast is ok.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
shin
Deluxe Queen Room
Stayed in Sep 2024
Family
6 review
3.2/5
Posted on Dec 26, 2024
This is a very old hotel. The room itself is ok. The quality and selection of food is not good. Can smell smoke smell.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 14, 2024
Quiet, clean , everything was amazing staff and reception was helpful
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 23, 2024
Unlimited bottle tea. Polite and helpful staff. Big and clean room.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Standard Double Room
Stayed in Jul 2024
Family
19 review
4.5/5
Great
Posted on Oct 25, 2024
Is an old 5 stars hotel , dim sum is nice and have great shopping at one of the shop selling costume jewellery and flower pot owner going to retire selling us a good price
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Thapakorn
Standard Queen Room
Stayed in Jul 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Oct 20, 2024
The location is very nice. You can get to the hotel after using the airport bus from Jieyang Airport.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Eliza Yim May
Deluxe Queen Room
Stayed in Sep 2024
Couples
7 review
3.7/5
Posted on Nov 6, 2024
The room is huge, the location is a little off but we enjoy the walk.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Chung ho
Standard Double Room
Stayed in Jun 2024
Family
48 review
4.5/5
Great
Posted on Jul 4, 2024
Although it's old, we are happy to stay in this hotel. Service is good as well as the location. Hope they will re-new their room, it's out of the date.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Xiehanming
Select Deluxe Queen Room
Stayed in May 2024
Travel with friends
24 review
4.0/5
Very Good
Posted on Jul 8, 2024
reception friendly and resourceful. location very central with 2 big malls next to the hotel with plenty of food choices and good taste. also walking distance to the snack street. good room size but looks a little tired.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Kanterry
Deluxe Queen Room
Stayed in Nov 2023
Other
32 review
3.0/5
Posted on Mar 4, 2024
Very old hotel, I came here for marathon, there r better hotels around
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
siew fung
Deluxe Twin Room
Stayed in Apr 2024
Family
11 review
4.0/5
Very Good
Posted on May 8, 2024
The location is good as the bus from the airport stops directly at the hotel. Surrounding there is a mall and have bus from hotel to go to 小公园。
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
14 review
4.2/5
Very Good
Posted on Jun 3, 2024
Close enough to mixc. Just need to walk a bit. Shopping is OK at malls. No underground shopping.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,