Krystal Grand Nuevo Vallarta
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1 night
1 room, 2 adults, 0 children
All properties in Bahia de Banderas

Krystal Grand Nuevo Vallarta

Blvd. Costero #800, Flamingos, Sur, 63732 Nuevo Vallarta, Bahia de Banderas, Nayarit, 63732, Mexico
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Amenities
Golf course
Outdoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
All amenities
Property Description
When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.
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7.7/10
Good
Very nice experience. Thank you
All 101 reviews
Surroundings
Airport: Licenciado Gustavo Diaz Ordaz International Airport
(12.3 km)
Landmarks: Hotel Riu Palace Pacifico
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room with Tropical View
7

Deluxe King Room with Tropical View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Altitude Club Junior Suite Ocean View Double
7

Altitude Club Junior Suite Ocean View Double

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Altitude Club Junior King Suite Swim Out
3

Altitude Club Junior King Suite Swim Out

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Family Room
6

Family Room

1 King bed and 1 Bunk bed or 2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Two Double Suite with Pool View
7

Junior Two Double Suite with Pool View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Deluxe Two Double Room with Tropical View
5

Deluxe Two Double Room with Tropical View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Deluxe Two Double Room with Ocean View
6

Deluxe Two Double Room with Ocean View

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Economy Double Room
1

Economy Double Room

1 Queen bed
Free Wi-Fi
Air conditioning
Daily housekeeping
Towels
Vanity mirror in bathroom
Room Details
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Junior Suite Ocean View Double
5

Junior Suite Ocean View Double

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Deluxe King Room With Ocean View
2

Deluxe King Room With Ocean View

1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Deluxe Queen Room with Resort View
5

Deluxe Queen Room with Resort View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior King Suite Ocean Front
7

Junior King Suite Ocean Front

1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Altitude Club Junior Suite Swim Out Doble
6

Altitude Club Junior Suite Swim Out Doble

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Standard Room
3

Standard Room

Free Wi-Fi
Air conditioning
Daily housekeeping
Towels
Vanity mirror in bathroom
Room Details
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Guest Reviews

7.7/10
Good
101 reviews
  • Cleanliness7.7
  • Amenities7.7
  • Location7.8
  • Service7.8
Average for similar properties in Bahia de Banderas
Most Mentioned
Review summary
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Location and Views: The hotel boasts a favorable location and offers impressive views, particularly from higher floors.
z‍s‍u‍z‍s‍a
June 2, 2025
Very nice experience. Thank you
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
El servicio en el restaurant grill estuvo excepcional por parte de Fatima y Alonso, la comida estuvo deliciosa, se los recomiendo.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
URGE FUMIGAR TODO EL HOTEL, capacitación a los empleados en cuanto al trato ya que muy pocos saben tratar a la gente RESPETAR las políticas de la empresa ya que en área de camastros dice que no se puede apartar por más de 45 minutos y hay camastros que son apartados desde muy temprano y los ocupan Haste 4 o 5 horas después y en cuanto a reservar en restaurantes de especialidades NUNCA SE PUEDE ya que se le da preferencia a quienes pagan en el momento y no a quienes vamos con un plan todo incluído (que también pagamos y se supone que tenemos derecho)
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Me súper encantó todo del hotel, el personal es muy amable y nos dieron un trato excelente, cenamos en el restaurante “El Grill” y la comida estaba deliciosa, nos atendieron Fátima y Poncho y no nos faltó nada durante la tarde-noche, 1000% recomendado
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
We had a great time the food was great and facilities. Ayami was our favourite restaurant, Eligo hernandez, Erik astudillo & Erik called really made the experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Muy rica comida en “el grill” y el servicio de Fatima y Alonso fue lo mejor ! Muy buena actictud, son carismaticos, atentos y brindad exelente servicio
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
This review is for the Italiano restaurant. Great food. Even better service. In specific the waitress Fatima was great, quick and very attentive. 5 stars for her!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
MUY mal servicio, me dieron una habitación lejísimos, hasta donde tienen la basura, además super chica, la puerta de la entrada no servía, nos quedamos encerrados, en un día hablamos 7 veces a que nos abrieran dicha puerta, cuando por fin nos pidieron cambiar de habitación, obvio con un pago de casi $6,000 por la diferencia de habitación nos asignaron la 4014 y con la novedad que no estaba aseada, todavía olía a loción del huésped anterior, ya por fin nos cambiaron a otra y ya sin bronca, pero la verdad si van a viajar a nuevo Vallarta no se hospeden en este hotel fue horrible nuestra experiencia y lo peor que nadie se compromete en ayudar.
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Table tennis room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 05:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2017
  • Number of Rooms: 334
When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Krystal Grand Nuevo Vallarta?

The cancellation policy for Krystal Grand Nuevo Vallarta varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Krystal Grand Nuevo Vallarta?

Standard check-in time at Krystal Grand Nuevo Vallarta is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Krystal Grand Nuevo Vallarta?

As much as we love pets, unfortunately, we are unable to accommodate them in Krystal Grand Nuevo Vallarta.

How far is the Krystal Grand Nuevo Vallarta from the closest airport?

The closest airport is Licenciado Gustavo Diaz Ordaz International Airport, and it is about 18 mins from hotel by car (12.3 km).

About This Property

Nearest AirportLicenciado Gustavo Diaz Ordaz International Airport
Distance to Airport12.32KM
Average Price FromPHP20499
Hotel Star Rating4