cary xu
November 4, 2024
Apart from the good location and very friendly service staff, the rest of the hotel is just average. It can be said that it is entirely the problem of the hotel's management. I booked a car from the airport to the hotel, which takes four hours and costs 5,000 pesos. If we stop to pick someone up on the way, we have to pay an extra 4,800 pesos. The extra distance is only ten minutes. What's even funnier is that they asked me to pay the fare first before I could make the reservation. I booked a room for two nights and needed to use the car, but you told me I had to pay first? ? ? Are you afraid that I will run away and not live in the room? ? ? The room only has two bottles of mineral water for free every day. If you want more, you have to pay. Is it funny? ? ? A tropical island room costs more than 1,000 yuan a day, but only two bottles of mineral water are given. It takes about 20 minutes to go to the mountain to trace the river. The car costs 3,800 pesos, but we found a travel agency and two motorcycles, and it only costs 300 pesos for a round trip. There are a lot of mosquitoes in the hotel, and the mosquito control is very poor. The above problems show that it is entirely the positioning of the hotel management that is problematic. The service staff are very enthusiastic, but I will not go there a second time. Rubbish management
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