Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities8.0
Service8.2
Cleanliness8.1
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All reviews(43)
Positive reviews(20)
Reviews with photos/video(4)
Negative reviews(3)
Ada Zhang
Privilege PLUS King Bed Room
Stayed in Mar 2024
Business traveler
14 review
10/10
Outstanding
Posted on Apr 26, 2024
The front desk is very friendly and can speak English. The room is relatively large, with facilities such as a refrigerator and a safe, and the most important thing is that there is a kettle! Very good! There is a parking lot and you can take the elevator directly to the hotel
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Guest User
Privilege Room with 1 king-size bed
Stayed in Sep 2024
Business traveler
21 review
10/10
Outstanding
Posted on Oct 27, 2024
Facilities: Good, although a little old, but the overall feeling is good
Hygiene: Good, Germany is very hygienic
Environment: Good, very German
Service: Good, not bad
I will definitely stay here next time, a small German town with charming scenery,
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Anonymous User
Standard Comfort Room, King-Size Bed (180 X 200 Cm), Nespresso Machine, AC
Stayed in Nov 2024
Traveling with friends
20 review
10/10
Outstanding
Posted on Dec 8, 2024
Great hotel with great staff located right next to the train station.
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Anonymous User
Privilege Room with 1 king-size bed
Stayed in May 2024
Business traveler
20 review
3.5/10
Posted on Jun 20, 2024
It's a very old hotel. The castle in the theme has nothing to do with the hotel. It's in a park next to it.
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Guest User
Stayed in Dec 2022
Other
10/10
Outstanding
Posted on Jan 8, 2023
A very nice and very friendly front desk and great room, very clean and very central, despite the train station very quiet and without disturbance! . I look forward to nights stay in Mercure hotel⭐️⭐️
Response from Property: Thank you very much for your kind review.
Pankinka
Stayed in Oct 2023
Business traveler
10/10
Outstanding
Posted on Nov 9, 2023
I have been staying regularly at this hotel for years, where they always make me feel at home. The service and staff are excellent, as is the cleanliness and comfort of the rooms. Breakfast is very varied and of high quality. Great value for money
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Response from Property: Muchas gracias por su excelente crítica.
Guest User
Stayed in Dec 2022
Traveling with friends
8.0/10
Very Good
Posted on Jan 31, 2023
The stay at the Mercure Bad Oeynhausen was good, there is hardly anything to complain about. Room Adequately furnished, dark wood and large windows. Non-smoking room of course, but with a small, walk-in balcony and ashtrays at the front. Unfortunately, the mattresses were much too soft for us, which resulted in back pain. A bottle of mineral water instead of a minibar. There was space in the closet, as well as a safe and TV. Unfortunately, the remote control was broken. Bathroom Large, with shower, towel racks and of course hand and bath towels. Everything was clean, but it didn't smell completely good because the ventilation was apparently not switched on after room service and a strong cleaning agent was used. Breakfast The breakfast was very good, various types of bread and rolls, numerous spreads and other toppings. Also various juices, filter coffee and coffee specialties. Even as vegans we were very full.
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Response from Property: Hello Juma4630, thank you very much for taking the time to rate your stay in our hotel. All in all, your stay seems to have been satisfactory, which makes us very happy. For anyone who values a quiet room, minibar, air conditioning and Nespresso machine, we would be happy to recommend our privilege rooms. We also have a few premium rooms available, which have been recently renovated and also have a TV with Ambilight and a new lighting concept.
Guest User
Stayed in Dec 2022
Couple
10/10
Outstanding
Posted on Jan 31, 2023
Our fourth stay at the Mercure. The room was comfortable and the staff was super friendly. Mr. Fischer at the reception especially put a smile on our faces. The breakfast manager also guaranteed a good mood to start the day.
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Guest User
Stayed in Dec 2022
Family
8.0/10
Very Good
Posted on Jan 31, 2023
The outside is not quite up to date, but the inside is modern and minimal, very clean and the staff are very friendly and helpful - chappeau! The rooms could be a bit bigger today, it's a bit tight with a wheelchair. The breakfast buffet is amazing, I haven't seen this much selection in a hotel for a long time. The online process from A to Z is problem-free and highly recommended - no booking portal needed!
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Guest User
Stayed in Dec 2022
Business traveler
10/10
Outstanding
Posted on Jan 31, 2023
The hotel is centrally located near the train station. The rooms are freshly renovated and very well equipped. The appearance is very homely and does not correspond to the typical colorful Mercure style. The staff is very friendly and helpful. There is direct access to the hotel from the underground car park.
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Guest User
Stayed in Dec 2022
Family
10/10
Outstanding
Posted on Jan 31, 2023
I can say that I have been there five times now. Quiet hotel. Right by the train station... shops all around... you can quickly get to the clinic and the spa gardens... we will go there more often. This hotel has a very good breakfast... nothing is missing.
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Guest User
Stayed in Nov 2022
Other
10/10
Outstanding
Posted on Dec 22, 2022
Very pleasant hotel in a central location. The privilege rooms have been completely renovated, as have the common areas. Lifestyle decor, warm tones and lots of wood. Large rooms, excellent bedding, bathroom with large shower. Excellent breakfast buffet that exceeds the Mercure standard. Staff very professional, friendly and helpful. Definitely recommended.
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Response from Property: Hello Dagmar, thank you very much for this great review. We would just like to point out that you had the pleasure of staying in one of our Privileg Plus rooms. However, these cannot yet be booked separately. Our normal Privileg rooms have therefore not been renovated!
Guest User
Stayed in Oct 2022
Couple
6.0/10
Posted on Nov 17, 2022
Correct room, extensive breakfast, good location in relation to the old town. In room 360 there was a problem with the shower, the water drained from the bottom into the bedroom. The toilet was a bit strangely positioned in the bathroom, completely central.
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Response from Property: Thank you very much for your review. We are a little confused that there is no room 360. Our toilets are also normally located like in any other hotel. We're not really following you
imke187
Stayed in Jun 2025
Couple
4.0/10
Posted on Jul 22, 2025
Das Frühstück war super alles andere nicht empfehlenswert. Teuerste Zimmer Kategorie gebucht, keine Klimaanlage erst nach Zimmertausch und extra 10€. Hotel verlangt für das Parkhaus 15€ allerdings ist es öffentlich und der Tageshöchstsatz bei 6€. Man muss nur 2 m weiter laufen. Vor dem Hotel Baustelle sehr komplizierte Anreise mit dem Auto. Kein Hinweis vom Hotel. Hotel ist in die Jahre gekommen und den Preis nicht wert da kann man für in ein Steigenberger gehen und hat Klima und Sauna!
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Response from Property: Hallo Imke, vielen Dank für dein Feedback. Es tut uns leid zu hören, dass dein Aufenthalt nicht deinen Erwartungen entsprach. Das Frühstück freut uns, dass es dir gefallen hat! Unsere Zimmer werden explizit ohne Klimaanlage angeboten, bitte hier die Zimmerbeschreibung und die Ausstattungsliste beachten. Die extra 10€ sind der Aufschlag für die höhere Zimmerkategorie und hat nichst mit der Klimaanlage zu tun. Im übrigen, niemand wird gezwungen unsere Parkplätze zu nutzen und auch hier ist der Preis bereits beim parken ersichtlich und Mann oder Frau kann sich frei entscheiden. Kleine Anmerkung am Rande: In Bad Oeynhausen gibt es gar kein Steigenberger! Wir sind immer offen für konstruktive Kritik, um unseren Service zu verbessern. Alles Gute, Mercure Hotel Bad Oeynhausen City
Guest User
Stayed in Jul 2025
Other
6.0/10
Posted on Aug 11, 2025
L'ubicazione è ottima per chi arriva in treno, la stazione è a 3 minuti a piedi. Camere un po' spartane e basiche per essere un Mercure, in ogni caso ho dormito bene e ho trovato buona la colazione (come in tutti gli hotel del gruppo Accor).