Steigenberger Hotel Bad Neuenahr
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Steigenberger Hotel Bad Neuenahr

Kurgartenstraße 1, Bad Neuenahr-Ahrweiler, Rhineland-Palatinate, 53474, Germany
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Highlights
Ideal location
Pets welcome
Lots to do
Amenities
Golf course
Indoor swimming pool
Hiking
Sauna
Spa
Gym
Private parking
24-hour front desk
All amenities
Property Description
A stay at Steigenberger Hotel Bad Neuenahr places you in the heart of Bad Neuenahr-Ahrweiler, a 8-minute drive from Government Bunker Documentation Site and 13 minutes from Gemarkenhof Ostrich Farm. This casino hotel is 10.3 mi (16.6 km) from Roman Baths of Bad Breisig and 11.7 mi (18.9 km) from Kristall Rheinpark Therme.
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8.4/10
Very Good
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 43 reviews
Surroundings
Airport: Cologne Bonn Airport
(57.7 km)
Train: Ahrweiler
(3.0 km)
Train: Ahrweiler Markt
(4.9 km)
Landmarks: Ahrtal-Express Haltestelle Bad Neuenahr
(<100m)
Landmarks: Stadtbibliothek
(160m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Standard Room

Non-smoking
Private bathroom
Minibar
Towels
Private toilet
Room Details
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5

Standard Single Room

Has window
Non-smoking
Private bathroom
Minibar
Towels
Private toilet
Room Details
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7

Junior Suite

Non-smoking
Private bathroom
Minibar
Towels
Private toilet
Room Details
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6

Superior Room

Non-smoking
Private bathroom
Minibar
Towels
Private toilet
Room Details
Check Availability

Guest Reviews

8.4/10
Very Good
43 reviews
  • Cleanliness8.4
  • Amenities8.4
  • Location8.4
  • Service8.4
Average for similar properties in Bad Neuenahr-Ahrweiler
Most Mentioned
Review summary
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Location & Accessibility: The hotel is centrally located in Bad Neuenahr, adjacent to Kurpark, offering easy access to the historic old town via a small bridge. Proximity to attractions like the Ahr River and nearby vineyards enhances its appeal for tourists and locals.
A‍n‍n‍-‍J‍e‍a‍n‍e‍t‍t‍e
August 16, 2025
Nice hotel with good location. Friendly staff. The only thing we was missing was minibar in the suite.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 16, 2024
The Steigenberger Hotel is located in the centre of Bad Neuenahr next to the Kurpark and dates from 1860. The hotel was fully rebuilt in 2021-2024, reopened on 1 June 2024 and offers 216 rooms over 4 floors. Furnishings and decoration provide a quality atmosphere. Service is adequate. The catastrophe flooding in the Ahr Valley of July 2021 seriously damaged the hotel. To date the Ahr-Thermen are being rebuild. We came a week after the reopening of the Steigenberger. The parking and spa & pool weren’t open yet. The restaurant was closed for lunch and dinner. We were referred to the bistro, which is having the atmosphere of a bus-station café. Our comfortable room had desk & chair, air-conditioning & heating, TV, 2 club chairs & coffee-table, Nespresso & tea facility, a very good kingsize bed, and separate a wardrobe room with safe and a tiny French balcony. Windows can be opened but don’t have mosquito screens. We had a nice bathroom with washbasin, toilet & shower. All was very clean. A very good buffet breakfast is served: eggs made to order, cold cuts & cheeses, breads & toast, cereals & fruits, milk & yoghurts, juices & preserves, rolls & croissants, tea & coffee. Steigenberger Bad Neuenahr is a comfortable hotel, but without the Ahr-Thermen the town is uninteresting. We booked for a week and left after 2 days.
R‍a‍l‍u‍c‍a‍ ‍I
October 19, 2024
The hotel leavs on its old glory, but without succes. This is our fourth stay at the hotel. It is nicely renovated after the floods, but this is the only positive thing I can say about the hotel. Poor service, reception overwhelmed, bad cleaning. When we checked inn the room was not properly cleaned. We told the reception 3 times. Nothing happen. After the fourth time we renounced. At the previous stays at the hotel we didn't experience similar things. Attention, there are still a lot of works both in the hotel and in the vicinity.
S‍U‍S‍E‍ ‍S
August 13, 2025
Die Lage ist wunderschön eingebettet zwischen Kurpark und Stadt...Allerdings ließ die Sauberkeit sehr zu wünschen übrig...unter dem Bett befanden sich Staubwolken und Schokoladenpapier, hier war wohl längere Zeit nicht mehr gereinigt worden. Am Empfang würden wir von einem unerfahrenen Mitarbeiter empfangen, kannte sich leider nicht mit den Konditionen aus und hatte leider auch nicht nachgefragt. Schade bei so einem erstklassiges Hotel hatten wir besseren Service erwartet.
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M‍i‍c‍h‍a‍e‍l‍T‍h‍o‍r‍s‍t‍e‍n‍S‍c‍h‍w‍e
July 8, 2025
Vom ersten Eindruck beim Einchecken, beim Betreten des Hotelzimmers bis zum Frühstücksbüffet, Alles auf 5 Sterne Niveau. Ausgezeichnet auch der Fitness Bereich und das Schwimmbad. Sowohl fūr ein Wellness Wochenende als auch für einen Business Trip sehr zu empfehlen!
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S‍a‍f‍a‍r‍i‍3‍1‍8‍6‍5‍2‍3‍1‍0‍2‍0
February 16, 2025
Nach der Flutkatastrophe in 2021 wurde das Hotel 2024 komplett renoviert und wieder neu eröffnet . Alles sehr schick und elegant gebaut, funktional und komfortabel . Top Lage, wenn man über die kleine Brücke neben dem Hotel geht, ist man schon in der Altstadt von Bad Neuenahr, die wieder komplett von Geschäften und Gastronomie bespielt wird . Sehr bequeme Betten, funktionelle Einrichtung der Zimmer und eine Rain- Shower Dusche im Bad. [ hier fehlt allerdings ein Rasierer/Schminkspiegel ] . Das Frühstücksbuffet war exzellent und sehr vielseitig, mit frischen Produkten bestückt . Der Frühstückservice sehr emsig und aufmerksam . Der Fitnessraum hat qualitativ hochwertige Geräte, ist allerdings sehr schmucklos eingerichtet; da würde ein bisschen Dekoration noch viel helfen. Riesiger Pool mit bequemem Liege- Interieur, allerdings war dieser mit 21° zu kalt . Saunabereich sehr entspannend. Ausreichend, teils auch kostenlose Parkplätze, direkt neben dem Hotel . Etwas erschrocken bin ich über die Preisgestaltung im Restaurant 1838 und im Bistro ORA... hier sind die Preise für meinen Geschmack extrem hoch, wir waren zweimal in der Innenstadt zum Essen, dort gibt es viele Restaurants mit angemessenen Preisen. Personal war freundlich und hilfsbereit, gerne wieder bei einem Besuch in dieser schönen Stadt .
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 24, 2025
Die absolute super Katastrophe ein Hotel wo man nicht im Zimmer schlafen kann und final leider nüchtern in der Lobby auf dem Sofa landet.
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T‍a‍n‍j‍a‍ ‍K
November 2, 2025
Wir waren hier schon oft für ein paar Tage zu Gast und auch diesmal hat es uns gut gefallen. Wir hatten sehr ruhige Zimmer im ersten Stock, eine Juniorsuite und ein Superiorzimmer. Eine freundliche Begrüßungskarte mit zwei leckeren Muffins war schon ein nettes Willkommen. Das Frühstück war klasse und das Personal überall freundlich. Der Spa- und Poolbereich war teilweise stark frequentiert. Der Pool ist mit knapp 21 Grad ( Klimakrise hin oder her) für ein Hotel schon recht frisch, aber ansonsten sehr schön.
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Services & Amenities

Indoor swimming pool
Spa
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €25.00 (approx. PHP 1,703.68) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 05:00–12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
StyleBuffet
AgeFee
Children 17 years old and under
€36.00 (approx. PHP 2,453.29) per person
Adult
Buffet:€36.00 (approx. PHP 2,453.29) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €40.00 (approx. PHP 2,725.88) per pet per day

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2018
  • Number of Rooms: 216
Phone:+49-4926-419410
Email:birgit.kniep@bad-neuenahr.steigenberger.de
A stay at Steigenberger Hotel Bad Neuenahr places you in the heart of Bad Neuenahr-Ahrweiler, a 8-minute drive from Government Bunker Documentation Site and 13 minutes from Gemarkenhof Ostrich Farm. This casino hotel is 10.3 mi (16.6 km) from Roman Baths of Bad Breisig and 11.7 mi (18.9 km) from Kristall Rheinpark Therme.

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a steam room and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Stop by the hotel's restaurant, 1858 Grill, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Bad Neuenahr-Ahrweiler? This hotel has 23390 square feet (2173 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 216 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What’s the cancellation policy at Steigenberger Hotel Bad Neuenahr?

The cancellation policy at Steigenberger Hotel Bad Neuenahr depends on your room type and booking terms.

What are the check-in and check-out times at Steigenberger Hotel Bad Neuenahr?

Check-in at Steigenberger Hotel Bad Neuenahr starts from 15:00, and the standard check-out time is by 12:00.

Is breakfast available at Steigenberger Hotel Bad Neuenahr?

Yes, Steigenberger Hotel Bad Neuenahr provides breakfast. Options include Western.

Are pets allowed at Steigenberger Hotel Bad Neuenahr?

Yes, pets are allowed at Steigenberger Hotel Bad Neuenahr, but it’s recommended to contact the property directly to confirm.

How do I get to Steigenberger Hotel Bad Neuenahr from the nearest airport?

The nearest airport is Cologne Bonn Airport, located about about 49 mins from hotel by car (57.7 km) away.

About This Property

Nearest AirportCologne Airport
Distance to Airport57.23KM
Nearest Train StationAhrweiler
Distance to Train Station3.04KM
Average Price FromPHP12996
Hotel Star Rating4