The Pointer

Very comfortable and warm on a cold day. Plug for hairdryer in bathroom would be very useful. Will stay again.

One night stay in a very clean and comfortable room with a large bathroom in a building across the road from the pub. There is a varied choice of food in the restaurant which is tasty and the breakfast quality was also excellent. Staff are friendly and very helpful. Parking is on the street.

Had a lovely stay at the pointer As a family of 5 Table reserved for us and well looked after nice drink selection nice food Stayed in the 2 downstairs rooms across the road comfortable beds large bathroom with shower and bath Would definitely recommend

We had a mid week stay at the Pointer at Brill. The rooms were lovely with excellent on suite and tea and coffee making facilities. Fresh milk was available from a fridge in the hall way. We had dinner and breakfast in the hotel dining room both were excellent as was the service.

We have stayed in over 15 hotels in the past year or so but this is the only time I have felt I disappointed enough to write a review. We stayed in an ‘executive room’. The room needs updating. Pillows are yellow underneath the case. Paintwork needs touching up. The shower head was so full of limescale that water was trying to escape elsewhere. The worst thing though was that the room was so hot. The underfloor heating in the huge bathroom was turned up high and would not turn down with a thermostat in the room. We had to sleep with three windows open which is not ideal or safe when you are at street level. Another guest came to our door to complain that their room was also very hot. Evening meal at the pub was ‘ok’. At breakfast the food was served on hot plates but the food was actually cold. The pub staff were very welcoming though so can’t complain about that. Location was wonderful in a very picturesque village.

This place is a gem! Amazing service by all staff, 5 star food evening meal and breakfast. overnight accommodation really comfortable. Highly recommended and very good value. Do try the local gin as well.

Superb in every way from the warm welcome to the fabulous executive rooms with slipper baths and the evening meal at night, followed by a good breakfast in the morning. We booked three rooms for 6 people and all had a marvellous time. Lots of parking outside and the village itself is wonderful. Added to all this, the pub/hotel is dog friendly and there are many lovely walks to be had in each direction. Highly recommended and extremely good value for money.

Cancelled stay just over two weeks before visit due to overbooking, was a couple of weeks after booking so assume they got a better offer. Pretty poor really to do this with little notice, we have two young kids and arranging a night away is not that easy. They offered to rebook but why would we do that with a place that had let us down already with hardly an apology?

I understand things can go wrong, but its appropriate than when they do, thay are put right. Although dinner in the pub was very tasty, unfortunately our stay was marred by a disappointing experience in the room - dodgy light switches that aren't properly wired up so although they are supposed to be on a circuit, dont work correctly and you have to go back to the door to operate. - no hot water so we were unable to bathe at all during our stay. we left that morning (wasnt fixed by staff before we needed to checkout) and wrote to inform management of the problem that day, but they have failed to respond or provide any recompense for our trouble. the extra we paid for the nice bath ended up a waste. - milk in fridge off and several things missing from our breakfast tray (bowls etc) so we couldnt even eat the simple breakfast provided. had to dress and try to get attention of staff in pub to rectify which took ages. its not the experience you want for a night away, particularly given the difficult year we've all had. cannot recommend given the poor customer service, and failure to address concerns to put things right when given the opportunity.