AC Hotel Austin-University

Some of the friendliest most accommodating staff at both the AC and the adjoining Otis hotel. Any issue was taken care of, any reasonable request was granted. Prete was super friendly and helpful as were all the desk folks. Rooms were clean. View was terrible - back of a building and dumpsters. Gym was meh. Acre 41 restaurant and bar was good. Bartenders made high level drinks. Great bourbon selection. Staff including the valets were always offering cold water. We stayed for college move in and the staff made a high stress situation so much better. Good location - near UT campus too. Five stars for the consistent effort.

Beautiful rooms and very helpful and polite staff. My son was performing at a state competition and AC Hotel let me leave my car in the parking garage, after checkout, so we would not have to worry about finding new parking and our son could concentrate on his upcoming speech au UT. We will stay at this hotel anytime we go back to Austin.

I spent two nights at this property in May, 2025, while attending a board meeting in Austin. I normally stay in grander/more expensive hotels, but this was a group booking for us all, and, in fact, I was delighted by the hotel. It feels very new, and the rooms are in good condition, and very well designed for what they are. There is a 'simple' breakfast offering and bar, but there is also the grander bar/restaurant of the Otis Hotel, which is the 'other half' of the AC, and one can eat and drink there, charging to one's room in the AC. That's a great advantage. But the best thing about the AC was the quality of its staff. I had an issue with some laundry not being delivered back on the same day, which had some potentially challenging implications. The front desk staff were universally kind and supportive, and ran the extra mile to try and resolve this before I checked out for a morning flight (and they managed to do so!), which I really appreciated. (And just to be clear - the fault was entirely that of the external laundry.) So I recommend this place strongly, if it is the style and price point of hotels you consider/like.

The AC is so convenient to UT campus, has good food, staff is friendly and rooms nice and clean.