Embassy Suites by Hilton Austin Central

Room was clean but the ac did not work properly and I got stuck in the elevator on the 7th floor. Thankfully the fire dept came within 30 min and got me out. Otherwise it was a great stay.

I have stayed at several Embassy Suites properties and hands down, this one is my favorite. The staff was friendly especially Front Office Manager Mark; he ensured I had a comfortable room and recommended great restaurants in the area! The breakfast food was fresh and my son enjoyed him omeletts! Furthermore, the drinks and snacks during the manager's receptions were "on point". I can't wait to return!

I came here with my daughter’s basketball team for a tournament. The rooms were clean and the bed was comfortable although I didn’t understand the half size bed pillow. It was a bad experience overall from leaking roof in the atrium and the kids were so disappointed as the pool was disgusting (cloud appearance) and smell. We will not be returning!!!

Well don’t now what to say other than I will always remember this place… Embassy Suites Austin Central is a total trainwreck, but hopefully it’s the kind of mess that’ll make you laugh years later. I stayed here for two nights, and it was more like a bad bad comedy skit than hotel. Heres to hoping my stay will make me laugh down the road. The hotel’s stuck in the ‘80s, like it’s hoping to be selected for an episode of Stranger Things or The Goldbergs. Few updates, just pure 80’s designs, colors, and vibes. The pool... Well cloudy white one day, light hazy’ish green the next, with a smell like wet gym socks. Luckily hotel staff closed the thing before someone was harmed. The "gym" well it was open but being next to the pool you would be overwhelmed with the gym sock aroma of the pool making any sort of workout impossible. Elevators... Present but three out of four were broken during the duration of our stay. We waited 30 minutes just to get to our room; luckily we brought snacks for the wait. Another tip, ask for a room on a lower floor as you may be taking the stairs, a lot (which may help make up for missing out on the hotel gym/ exercise room). The breakfast was okay, but good luck finding plates or forks during busy times. I noticed one family brought their own from a nearby store. Now to our room. Our room smelled like moldy hay and expired yogurt. The AC was mostly just a sad puff of humid warm air. I think I did more marinating than actual sleeping both night I was there. Hopefully the person the front desk sent to fix it actually made it to the room as we never saw them. Housekeeping... I saw their carts in the hallways (and crowding the single available elevator). The hotel website said they had it. However, housekeeping never made it to our room (but really, who needs TP and fresh towels). If you want a clean, normal hotel, avoid this place. But if you’re into chaotic memories tied to 80’s hotel designs, this is your spot.