Austin Marriott South

The only two things that we experienced were quickly resolved in a professional manner! Did not affect our stay! Pillows too soft, but mattress was great!

The staff at ATX Olive Company made being far from home feel like home. I truly appreciated the warm service from the bartenders—especially the one who’s been there 7 months and recommended a delicious Old Fashioned to go with my burger (I wish I could remember your name!). A big thank you to Monica as well, and the French toast was absolutely amazing! Looking forward to coming back.

Positive-Jovan at the front desk handled the challenges that were presented very well and with much professionalism on nunerous occassions. Negatives-We checked in on a Monday evening and checked out on Thursday late afternoon. In that time, only 1 out of 4 elevators worked. When we checked in, the room we were assigned had an odd smell. Jovan gladly provided a solution. Later that evening, the one elevator stopped working, so my husband needed to be brought up with our luggage in the service elevator. It was late but he wanted to take a shower after a long day, the drain was super clogged and barely draining so he needed to wait until we got back from our all day meetings the following day. We made it thru Tuesday without too much excitement because the front desk morning manager received our notification of the clogged shower very apathetically. Then Wednesday arrived, we returned from a 10 hour day to find a notice that there was no hot water and that they hoped to have it back up by 8:30 pm; which they did. This hotel is in need of some seriously TLC and maybe new management.

Hotel was clean and comfortable. We stopped at the restaurant for breakfast and had Monica serve us. She was very pleasant and accommodating. Very knowledgeable about the menu options and was great at making sure we had hot coffee refills. Would definitely come back if we’re back in the area!

Randi was the BEST. She was so helpful and understanding and the best host. Give this woman a raise. Thank you again, Randi.

This Marriott has an amazing gym and your typical room setup, but what made my stay extra cozy was Monica who works in the restaurant in the mornings. She was always so friendly and personable and was extremely quick to remember my orders. I enjoyed getting to know her for my brief time here and hope to see her again if I find myself out here again.