Residence Inn Denver Airport at Gateway Park

So-so We have arrived late. Didn’t know about the paid parking and got a vague description of it from the person at the desk. We were given a room that had an extremely noisy boiler. This was at around 1:30 in the morning so we needed to sleep. Eventually, I went downstairs and said I needed a new room because we needed to sleep and we did get the room. Ended up sleeping well after that. Then, in the morning found out that the fitness room was closed for renovation, which a lot of the hotels seem to be. I was able to use the hotel next-door, but all in all the hotel definitely did not seem welcoming, organize, or well-maintained.

The night clerk who checked us in was very unfriendly with an incredibly bad attitude. Her speech was very unclear and she didn't seem to care that we could not understand what she was saying. She was impatient when explaining the third party parking situation and couldn't care less whether we understood what to do to arrange payment. The facility had zero parking spaces available so we had to park in a neighboring hotel's lot. The facility was under remodel so the lobby area was in disarray. However, that should not have affected how disgustingly unclean the room was. The pullout sofa was soiled, there were food crumbs on all of the kitchen chairs and the drinking glasses had fingerprints, lip marks and food particles on them. This is the most disgusting Marriott hotel we have every stayed in. We are so disappointed. We are aware of the terrible labor pool in the Denver area as the state and city's policies have encouraged this decline. But Marriott should do something to prevent this from tarnishing their brand. Note: The morning desk clerk was very friendly and courteous.

Even though they were under construction, they made it worth staying! Friendly staff, beautiful room, great pool, awesome breakfast!

Staff was so nice! Area nice & safe. Hotel/rooms comfy, clean (and I’m really picky about this) and well taken care of. This is going to be my new place to stay when we travel to Denver from now on.

Marriott corporate kept this property open during major renovation. While the staff was great, the property itself is very run down. Because of the construction happening, it was very noisy and hallways were dirty. Sleep during the day was impossible and I night there was some truck noise as well. In my room some lights and fans did not work and the mattresses were in poor shape

The hotel needs to be remodeled. We were not happy with the condition of our first room and we were upgraded to a bigger room that was not much better. The flooring was coming apart, the ceiling and walls were dirty, broken or poorly repaired items in the rooms. This was the worst Residence Inn that we had ever stayed at. In addition, the hotel has stay and fly packages and most of the parking stalls are taken in the lot.