The Bertram Inn & Conf Ctr, Trademark Collection Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Aurora
The Bertram Inn & Conf Ctr, Trademark Collection Hotel
600 N Aurora Rd, Aurora, Ohio, 44202, United States
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Amenities
Gym
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Airport drop-off
Business center
Multi-function room
All amenities
Property Description
The Bertram Inn Conference Center part of the Trademark Hotel Collection gives you easy access to Cuyahoga Valley National Park as well as I-480 and I-80. Whether you re traveling for business or leisure this convenient hotel offers refined rooms and suites near downtown Cleveland and Akron. Cleveland Hopkins International Airport CLE and Akron-Canton Regional Airport CAK are both within driving distance. Plus you can host an elegant gathering in one of the hotel s beautiful event venues for up to 1 500 guests.
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7.6/10
Cleanliness7.6
Amenities7.6
Location7.6
Service7.6
All 49 reviews
Surroundings
Airport: Cleveland Burke Lakefront Airport
(53.4 km)
Airport: Willoughby
(62.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
2 Double Beds, Non-Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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3
1 King Bed, Superior Suite, Non-Smoking Pms/Voice Only
1 King bed
Non-smoking
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2
1 Queen Bed and 1 Accessible King Bed, Suite, Non-Smoking Pms/Voice Only
Non-smoking
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2
1 Queen Bed and 2 Double Beds, Non-Smoking Pms/Voice Only
1 Queen bed and 2 Double bed
Non-smoking
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8
King Bed Deluxe Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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7
Room With 2 Double Beds-Mobility Accessible-Non-Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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8
King Room-Mobility Accessible-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Queen Bed Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
7
2 Double Beds Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
3
2 King Bed and 2 Double Beds, Suite, Non-Smoking Pms/Voice Only
2 King bed and 2 Double bed
Non-smoking
Check Availability
6
King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
3
3 King Beds, Suite, Non-Smoking Pms/Voice Only
3 King bed
Non-smoking
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Guest Reviews
7.6/10
Good
49 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.6
- Location7.6
- Service7.6
Average for similar properties in Aurora
Guest User
August 12, 2025
Disgusting place falling apart and over charging for what they deliver. I must say the front desk staff is amazing as are the kitchen, servers and such. It's just the building that is horrible
Guest User
July 12, 2025
Hotel is nice but in need of a makeover and updating. It also seemed very empty. Parking lot had no cars in it. It was clean.
Guest User
July 2, 2025
The hotel is DIRTY and dark and dated. The hallways are super dark and scary. Room was DIRTY! Hair on bedding, body glitter on towels. Shower broken and tub floor was black! Sink was cracked. We checked in walked into room then walked out of room and checked out! We got married here 18 years ago. This is NOT the same place it was 18 years ago. Don't bother with this place it is disgusting!
Guest User
May 28, 2025
The Bertram is well-maintained and overall is a similar quality to a Holiday Inn Express, so not bad. Four issues: first, there is no place at the hotel for breakfast or lunch (unless there is something served at a conference you are attending at the Bertram), and the nearest restaurants are at least a half-mile-plus away, so not really walking distance. Dinner at Paws (casual dining and bar) was okay, but not outstanding. Second, for some reason the hotel wifi would automatically disconnect from your devices every few hours, and you would have to reconnect. Third, while it is nice to have an outdoor heated pool, c'mon, this is Cleveland, and this far north the season for enjoying an outdoor pool is pretty short. Fourth, the hotel is kind of in the middle of nowhere.
Guest User
May 15, 2025
All was great! Staff was super friendly, helpful and kind. I did notice the water was warm, not hot, for the shower and room I was in. Other than that it was a great place. The room was large, the pillows were plentiful and i had everythig I needed.
Guest User
May 14, 2025
Good location. A classic hotel that needs improvements. No hot water for starters. A very small TV. Terrible interface. No in room information. Breakfast was good. Tax exempt form sent months earlier was not applied. Still waiting on a credit and on 3 receipts.
Joseph
May 12, 2025
A freshing up of the rooms would make this perfect. Rooms are gently agreed. I stay here every year for a conference and will continue.
Steve
April 11, 2025
nice place
The place was very appealing. the rooms were clean and comfortable.
Lu Ann
October 21, 2024
Out of date hotel
The hotel is very outdated and smell of mold in most parts of the hotel. The pillows not good and bathroom, you could hear every flush. Not the best value for a one night stay.
Services & Amenities
Most Popular Amenities
Gym
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Airport drop-off
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Gym
Multi-function room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Shuttle service
Free
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Tour and ticket booking service
Concierge service
Safe at front desk
Luggage storage
Languages Spoken
English
Spanish
French
Korean
Health & Wellness
Gym
Activities
Gaming area
Public Areas
Elevator
Cleaning Services
Laundry service (on-site)
Ironing service
Dry cleaning
Business Services
Multi-function room
Business center
Accessibility
Assistive listening devices
Braille signs
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:US$10.00 (approx. €8.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. €21.37) is charged.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2000
- Number of Rooms: 224
Phone:+1-8779950200
Email:frontdesk@thebertraminn.com
The Bertram Inn Conference Center part of the Trademark Hotel Collection gives you easy access to Cuyahoga Valley National Park as well as I-480 and I-80. Whether you re traveling for business or leisure this convenient hotel offers refined rooms and suites near downtown Cleveland and Akron. Cleveland Hopkins International Airport CLE and Akron-Canton Regional Airport CAK are both within driving distance. Plus you can host an elegant gathering in one of the hotel s beautiful event venues for up to 1 500 guests.
Frequently Asked Questions
What is the cancellation policy for The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
The cancellation policy for The Bertram Inn & Conf Ctr, Trademark Collection Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
What are the check-in and check-out times at The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
Standard check-in time at The Bertram Inn & Conf Ctr, Trademark Collection Hotel is 16:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
What amenities and services are available at The Bertram Inn & Conf Ctr, Trademark Collection Hotel ?
The Bertram Inn & Conf Ctr, Trademark Collection Hotel offer top amenities and services include Shuttle service.What amenities and services are available at The Bertram Inn & Conf Ctr, Trademark Collection Hotel ?
Can I bring my pet inside the The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in The Bertram Inn & Conf Ctr, Trademark Collection Hotel.Can I bring my pet inside the The Bertram Inn & Conf Ctr, Trademark Collection Hotel?
How far is the The Bertram Inn & Conf Ctr, Trademark Collection Hotel from the closest airport?
The closest airport is Cleveland Burke Lakefront Airport, and it is about 41 mins from hotel by car (53.4 km).How far is the The Bertram Inn & Conf Ctr, Trademark Collection Hotel from the closest airport?
Is airport shuttle service offered by The Bertram Inn & Conf Ctr, Trademark Collection Hotel ?
Yes, at The Bertram Inn & Conf Ctr, Trademark Collection Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Bertram Inn & Conf Ctr, Trademark Collection Hotel ?
About This Property
| Nearest Airport | Cleveland Burke Lakefront Airport |
|---|---|
| Distance to Airport | 53.37KM |
| Nearest Train Station | Cuyahoga Valley Preservation & Scenic Railway Association |
| Distance to Train Station | 26.37KM |
| Average Price From | EUR298 |
| Hotel Star Rating | 3 |