Avani Auckland Metropolis Residences Reviews

Response from Property: Dear Anne-Marie,Thank you so much for taking the time to share your feedback. We're thrilled to hear that you enjoyed the stunning harbour views from Room 3011 and found our location ideal for exploring the CBD and galleries. It's also wonderful to know our secure parking and front desk team made a positive impression — your kind words will certainly be shared with them.We're sorry to hear that the bed didn't meet your expectations and that your experience with other guests was less than ideal. We truly appreciate your honesty, and we'll be reviewing the bed in that room to ensure it meets our usual comfort standards.Thank you again for choosing to stay with us — we hope to welcome you back for an even better stay next time.Warm regards,Avani FOM

Response from Property: Dear Guest,Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our convenient location and found the space clean and quiet. It's wonderful to know that the kitchen and laundry amenities made your stay feel like living in Auckland — that’s exactly the experience we hope to provide. We truly appreciate your stay and hope to welcome you back again soon!Warm regardsAvani FOM

Response from Property: Dear Dan,Thank you so much for your wonderful review! We’re thrilled to hear that we’re your favorite hotel in Auckland. It’s fantastic to know you enjoyed our central location, the relaxing pool and lounge on the 8th floor, and the beautiful park views just outside our doors.We’re also glad you found the room spacious and well-equipped, and that our Wi-Fi and late checkout options added convenience to your stay. Your kind words about the value we offer mean a lot to us.We look forward to welcoming you back for another enjoyable stay in the heart of Auckland!Warm regards,Avani FOM

Response from Property: Dear Man,Thank you for your lovely feedback! We're so pleased to hear you enjoyed our convenient location and the great selection of cafes and restaurants nearby. It’s wonderful that the upgrade to the 2-bedroom apartment with views of the park, University of Auckland, and the city made your stay even more special — we’re glad we could offer that experience!We truly appreciate you choosing to stay with us and hope to welcome you back again soon.Warm regards,Avani FOM

Response from Property: Dear Patricia,Thank you for taking the time to share your feedback! We're glad to hear you enjoyed the spacious room with the kitchenette, dining area, and the wonderful view of the Sky Tower. Your recommendation means a lot to us.We apologize for any inconvenience you experienced with the parking, and we appreciate your understanding. We're continuously looking for ways to improve our services, and your comments will help us in that process.It's great to know that you felt safe during your stay, and we hope to welcome you back on your next visit to Auckland! Safe travels!Warm regardsAvani-FOM

Response from Property: Dear Michelle,Thank you for your kind feedback! We're delighted to hear that you had another great stay with us and that we remain your favorite place to stay in Auckland. It’s wonderful to know you enjoyed our staff, facilities, and convenient location. We appreciate your note about parking options, and we’re glad you found ours secure. Looking forward to welcoming you back for another fantastic stay soon!Warm regardsAvani FOM

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best stay and enjoyed the location, service, and overall experience. Our team is always here to make sure you have an exceptional visit, and we can’t wait to welcome you back again soon!Warm regardsAvani FOM

Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and had a chance to try some of the nearby restaurants. It's great to know that our room amenities, including the kitchen, laundry, and sitting area, added to your comfort and made your stay more enjoyable. We're also glad you liked the chocolate welcome gift—it's our way of saying we're thrilled to have you with us.Exploring the nearby islands sounds like a fantastic adventure, and we're pleased that our location made it easy for you to start your journey. We hope the rest of your stay continues to be just as enjoyable.Looking forward to welcoming you back in the future!Warm regards,Avani-FOM

Response from Property: Dear Guest,Thank you so much for your valuable feedback. we are excited to hear that you really enjoyed your stay especially the location, cleanliness, amenities and friendliness of staffs etc. We are also concerned on the comment you made on gym facility. we apologies to you as this didn't come up to your expectation and we passed the message to the Building Manager to action. we are also happy to hear that you will be coming back to stay with us and welcoming you back soon.Warm regardsAvani-FOM

Response from Property: Dear Den,Thank you so much for your kind feedback! We’re thrilled to hear you enjoyed our convenient location and found the room spacious and clean. It’s wonderful to know that you felt our pricing offered good value as well.We hope to have the pleasure of welcoming you back soon for another great stay!Warm regards,Avani FOM

Response from Property: Dear Guest,Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed our location and found the room amenities to your satisfaction. Cleanliness and comfort are our top priorities, and it’s wonderful to know we met your expectations.We look forward to welcoming you back on your next visit!Best regards,Avani-FOM