The Sebel Auckland Viaduct Harbour
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1 night
1 room, 2 adults, 0 children
All properties in Auckland
The Sebel Auckland Viaduct Harbour
85/89 Customs Street West, Auckland Central, Auckland, Auckland Region, 1010, New Zealand
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Amenities
Private parking
24-hour front desk
Luggage storage
Bicycle rental
Currency exchange
Conference room
Secretarial services
Childcare service
All amenities
Property Description
Located at the waters edge in the Viaduct Harbour and adjacent to Auckland's central business district, The Sebel Auckland Viaduct Harbour Hotel provides an ideal haven from which to explore all that Auckland has to offer. Featuring stylish apartments and suites providing extensive views of the marina and the city to help you make the most of your stay. Relax and unwind on your hotel balcony or enjoy a feast with our in-room dining option.
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8.2/10
The hotel I booked for a business trip was pretty good for a few nights.
All 104 reviews
Surroundings
Airport: Auckland Airport
(29.1 km)
Train: Auckland Train and Bus Terminal
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Queen Suite Studio with City View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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One-Bedroom Deluxe Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Minibar
Check Availability
9
One-Bedroom Queen Suite With City View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
One-Bedroom Queen Suite With Marina View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
One Bedroom Deluxe Queen Suite With Marina View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.2/10
Very Good
104 reviews
- Cleanliness8.1
- Amenities8.1
- Location8.3
- Service8.2
Average for similar properties in Auckland
Review summary
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Customer Service: The staff receives high commendation for their exceptional customer service, frequently going above and beyond to accommodate guest requests. This level of attentiveness and hospitality significantly enhances the overall guest experience.(based on 1 review)
Eric Tung ming
February 7, 2025
位置很適中的酒店，附近購物景點餐廳都在步行距離之內，值得推薦。
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M227290****
July 25, 2024
房間佈局合理，設施齊全！洗衣機、烘乾機、廚房、烤箱、咖啡機、鍋碗瓢盆一應俱全。服務也很好，早餐質量有保證，來不及吃還可以外帶。CBD區域，周圍出行方便，樓下餐廳選擇也多。另外酒店對面有個游泳池，可以免費使用。就是別住靠港口那邊，風景確實蠻好，但週末樓下酒吧是真的吵，隔音效果不是很好，要到半夜1-2點才能消停…….
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320366****
July 30, 2024
工作出差訂的酒店、住了幾個晚上還不錯
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1366377****
January 5, 2024
就在碼頭旁邊，主要比較方便
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Guest User
November 16, 2025
The location is wonderful. Good views and central to everything. Asked to see room before checking in, due to reviews I had read. Front desk agent Miah was very helpful. We had no trouble sleeping, but weren’t there during a weekend when the bars could be noisy. Mostly had all we needed in the room. Nespresso machine good; only kitchen scissors and paper towels missed. These rooms are privately owned, so I imagine some were kept up better than others. Our Room 308 was good.
Guest User
November 8, 2025
This hotel is in a great location and unfortunately that is all it has to offer. Our room was filthy, bathroom covered in mold, stained carpets and piles of dust on every surface. They offer basic amenities like bathrobes, but then don’t have them when you ask. Housekeeping skipped our room one day but even when they came they would take all of the towels and not replace them with the same amount, which resulted in a call to the front desk everyday. We paid extra for a harbor view room; the view is nice but beware that it is right over the restaurant area and there were live bands that would start around 10 pm which resulted in lost sleep.
Fran J
April 15, 2025
We loved the location and so many restaurants to choose from. Stayed in deluxe apartment. Fixtures and fittings a bit tired but the bed was very comfortable, kitchen well equipped, staff very helpful when we asked to change room and would stay here again.
Guest User
September 30, 2025
Organized two night stay with wife for All Blacks game, arrived late, entered room 504 and was meet with cigarette burn on the carpet, shower and bathroom mouldily and tired and there must be a water leak in kitchen area due to damp smell through out the room.. cracked tiles and damaged paint work, bed was well pass replacement as it sagged in the middle, .. next morning, dealing with staff whom were helpful and helped relocated us to a better room 103.. was informed that each room are privately owned so its up to owner to keep it up to date??.. anyway, good location but for the $$$ per night I would recommend somewhere else..
Services & Amenities
Most popular business facilities
Private parking
Additional charge
24-hour front desk
Luggage storage
Bicycle rental
Currency exchange
Conference room
Secretarial services
Childcare service
Wake-up call
Wi-Fi in public areas
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, NZD 40.00 (approx. 38.17 AZN) Daily. Limited parking spaces Reservation not possible
Private parking
Additional charge
Transportation
Bicycle rental
Business services
Secretarial services
Fax/copying service
Conference room
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Languages spoken
English
Chinese (Mandarin)
Food & drink
Room service
Public areas
Shopping mall
PA and sound system
No smoking in public areas
Water purifier
Elevator
Cleaning services
Dry cleaning
Additional charge
Clothes dryer
Laundry service (on-site)
Facilities for children
Childcare service
Accessibility
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 22:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 50.00 (approx. 47.71 AZN) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2000
- Renovated: 2015
- Number of Rooms: 73
Phone:+64-99784000
Email:H8759@accor.com
Located at the waters edge in the Viaduct Harbour and adjacent to Auckland's central business district, The Sebel Auckland Viaduct Harbour Hotel provides an ideal haven from which to explore all that Auckland has to offer. Featuring stylish apartments and suites providing extensive views of the marina and the city to help you make the most of your stay. Relax and unwind on your hotel balcony or enjoy a feast with our in-room dining option.
Frequently Asked Questions
What’s the cancellation policy at The Sebel Auckland Viaduct Harbour?
The cancellation policy at The Sebel Auckland Viaduct Harbour depends on your room type and booking terms.What’s the cancellation policy at The Sebel Auckland Viaduct Harbour?
What are the check-in and check-out times at The Sebel Auckland Viaduct Harbour?
Check-in at The Sebel Auckland Viaduct Harbour starts from 14:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at The Sebel Auckland Viaduct Harbour?
Is breakfast available at The Sebel Auckland Viaduct Harbour?
No, The Sebel Auckland Viaduct Harbour doesn't provide breakfast. Is breakfast available at The Sebel Auckland Viaduct Harbour?
Are pets allowed at The Sebel Auckland Viaduct Harbour?
No, pets are not allowed at The Sebel Auckland Viaduct Harbour.Are pets allowed at The Sebel Auckland Viaduct Harbour?
Does The Sebel Auckland Viaduct Harbour have a restaurant on-site?
No, The Sebel Auckland Viaduct Harbour does not have an on-site restaurant.Does The Sebel Auckland Viaduct Harbour have a restaurant on-site?
How do I get to The Sebel Auckland Viaduct Harbour from the nearest airport?
The nearest airport is Auckland Airport, located about about 33 mins from hotel by car (29.1 km) away.How do I get to The Sebel Auckland Viaduct Harbour from the nearest airport?
About This Property
| Nearest Airport | Auckland Intl. Airport |
|---|---|
| Distance to Airport | 29.23KM |
| Nearest Train Station | Auckland Train and Bus Terminal |
| Distance to Train Station | 0.47KM |
| Average Price From | AZN386 |
| Hotel Star Rating | 4 |