SO/ Auckland
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1 night
1 room, 2 adults, 0 children
All properties in Auckland
SO/ Auckland
Corner Of Customs St E&, Gore Street, Auckland Central, Auckland, Auckland Region, 1010, New Zealand
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Last booked 3 hrs ago






Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parking
Car rentals
All amenities
Property Description
A bold statement in the heart of the city, SO/ Auckland gloriously presides over the urban designer quarter to bestow uninterrupted views across the sparkling waters of Waitemata Harbour. Harbour Society serves reimagined Asian-inspired dishes with exceptional views of the Waitemata Harbour and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamour of the highest class.
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8.9/10
Very good experience
All 87 reviews
Surroundings
Airport: Auckland Airport
(28.4 km)
Train: Britomart Station
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

14
LOFT SUITE, Club Signature Access, 1 King Bed
1 King bed
38m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

11
Collection
1 King bed
32m² | Floor: 1-14
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

17
Atelier Suite
1 King bed
44m² | Floor: 10-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

16
Studio King
1 King bed
34m² | Floor: 10-14
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

10
Collection Twin
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Collection Accessible, 1 King Bed
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.9/10
Very Good
87 reviews

- Cleanliness9.0
- Amenities9.1
- Location8.8
- Service8.9
Average for similar properties in Auckland

AI Summary
Centrally located near beaches, shopping, and landmarks, with friendly and professional staff ensuring a welcoming and attentive experience for guests.

Guest User
August 24, 2025
I stayed with my girlfriend and it was great.
It was clean and had a bathtub, which was very convenient.
The breakfast buffet was also very delicious and satisfying.
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Thea Wu 398
May 23, 2025
Very good experience
Original TextTranslation provided by Google

JiongjiongyanAriel
May 21, 2025
The room is big and new for the same price. The breakfast is on the top floor with a good view and good food. There is also a popular ice cream shop opposite. Remember to try it if you have time~
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Andrey
May 1, 2025
Horrible service. At the bar they did have change for me, and when I ask them to do something about they told me it’s my problem took my $50 and didn’t give any change at all. Had to go to reception to complaint to the manager. No apologies, nothing. Disgusting

Guest User
March 30, 2025
I bought the room voucher during Ctrip's promotion! The price-performance ratio is super high!
I want to praise Ctrip by real name! Please cooperate with New Zealand hotels more!
Super cost-effective five-star hotel!
Although it is a bit messy in the city, a good hotel can really give people a full sense of security!
Service: When you check in on the day of check-in, the guy will help you send your luggage to the room! The lady at the front desk was also very enthusiastic. On the day of departure, because the flight was booked at night, the lady arranged to postpone the check-out for two hours when the room was available. She also kindly told us that if the flight was at night, we could check out and take a shower in the gym downstairs before leaving!
Hygiene: Overall, the hygiene is very good, and the gym is also very clean. When I went to the gym at night, I found that the staff was cleaning very seriously at more than 10:00 every night. The only flaw was that on the last day of my stay, I found a huge cockroach on the tea cabinet in the room, which was really terrible for me who was extremely afraid of cockroaches. It is recommended to strengthen pest control.
Although it is not perfect, I will choose so/hotel without hesitation next time I come to Auckland.
Original TextTranslation provided by Google

Guest User
March 6, 2025
clean, good location, friendly staff

Guest User
March 5, 2025
The room was clean and tidy, the bathroom was also clean.
Original TextTranslation provided by Google

Guest User
February 4, 2025
The location is very convenient, within walking distance of Queen Street, the port and the shopping mall. Shopping, dining and convenience stores are all very close. There is valet parking service. It is very suitable as a transit when arriving in Auckland on the first day.
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Services & Amenities
Most popular amenities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Additional charge
Car rentals
Bar
Nightclub
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Indoor swimming pool

Spa

Gym

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Harbour Society
Cuisine: Asian
Business hours: [Sat - Sun] 07:00-11:00, 12:00-14:00, 18:00-21:00,[Mon - Fri] 06:30-10:30, 12:00-14:00, 18:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Public (not only for guests) is available Off-site parking, and Charge, NZD 65.00 (approx. TWD 1,171) Daily. Reservation not needed.
Public parking
Additional charge
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Front desk services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Vietnamese
Thai
Polish
Korean
Japanese
Indonesian
Hindi
Spanish
Chinese (Mandarin)
German
Food & drink
Cafe
Bar
Lobby bar
Room service
Health & wellness
Gym
Massage room
Sauna
Spa
Additional charge
Body care
Yoga session
Activities
Nightclub
Public areas
Elevator
Ventilation system
No smoking in public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Cleaning services
Clothes steamer
Dry cleaning
Additional charge
Ironing service
Additional charge
Facilities for children
Stroller
Business services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Wheelchairs available
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:NZD 49.00 (approx. TWD 883) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2018
- Number of Rooms: 122
Phone:+64-93791860
Email:h9149@so-hotels.com
A bold statement in the heart of the city, SO/ Auckland gloriously presides over the urban designer quarter to bestow uninterrupted views across the sparkling waters of Waitemata Harbour. Harbour Society serves reimagined Asian-inspired dishes with exceptional views of the Waitemata Harbour and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamour of the highest class.
Frequently Asked Questions
What is the cancellation policy for SO/ Auckland?
The cancellation policy for SO/ Auckland varies depending on the type of room and booking conditions.What is the cancellation policy for SO/ Auckland?
What are the check-in and check-out times at SO/ Auckland?
Standard check-in time at SO/ Auckland is 15:00 and check-out time is 11:00.What are the check-in and check-out times at SO/ Auckland?
Does SO/ Auckland provide breakfast?
Yes, Breakfast is offered at SO/ Auckland. Breakfast option(s): American, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian. Does SO/ Auckland provide breakfast?
Can I bring my pet inside the SO/ Auckland?
As much as we love pets, unfortunately, we are unable to accommodate them in SO/ Auckland.Can I bring my pet inside the SO/ Auckland?
Is there a restaurant at SO/ Auckland?
Yes, SO/ Auckland offers on-site dining. You can enjoy a variety of Asian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at SO/ Auckland?
How far is the SO/ Auckland from the closest airport?
The closest airport is Auckland Airport, and it is about 28 mins from hotel by car (28.4 km).How far is the SO/ Auckland from the closest airport?
Is airport shuttle service offered by SO/ Auckland ?
No, the SO/ Auckland doesn't offer airport transfer services.Is airport shuttle service offered by SO/ Auckland ?
About This Property
Nearest Airport | Auckland Intl. Airport |
---|---|
Distance to Airport | 28.46KM |
Nearest Train Station | Britomart Station |
Distance to Train Station | 0.22KM |
Average Price From | TWD8388 |
Hotel Star Rating | 5 |