Guest User
August 7, 2023
Quality Inn Auburn, Alabama We will never stay at this Quality Inn again, and, because of this experience, we will probably not stay in any Quality Inn again. We would have left after walking into the room, but we couldn’t get our money back. * Black mold in shower (see picture) * Sharp edges on broken bathroom tile (see picture) * Toilet moves when someone sits on it. * A man has to hold toilet seat up to pee or it will fall closed. * Toilet flapper is loose, so the toilet runs every few minutes. * Brown water in pool (see picture) * Not clean overall * Windows are so dirty that you can’t look out them. * Refrigerator is loose in cabinet & falls out of cabinet when opened unless we’re extremely careful (see picture) * Internet almost never works * No clock (minor inconvenience) * Very limited selection on breakfast. Limited selection and the only ‘hot’ thing was waffles * Headboard behind bed had been knocked down or taken down and was sitting on the floor. * Not enough lighting/rather dark * We were charged 3 times for our stay, so we will have to check with our credit card company to be sure two of them are removed. I want to add pictures but don’t see the option to do so.