Mövenpick El Sokhna

I loved the room with the view of the ocean and the full moon, the FOOD was amazing!!!! Staff was excellent The room was perfect. Thank you!

Friendly and helpful staff. Great location. Good food!

Nice hotel but requires a refresh / modernization internally. The open buffet was good but the restaurant was outdated. State was very nice and helpful.

The Worst Experience at Movenpick El Sokhna Hotel I checked in on Monday, 11/2, with my trolley bag, laptop bag, and another bag containing my football. 1. From the very beginning, after receiving my room keys, no one offered to help deliver my bags to the room. 2. The room was very old, with outdated furniture and a TV with a bad signal. 3. The bathroom was also very old. The Biggest Issue: Theft and Unprofessional Staff My football was stolen from my room. When I filed a complaint, the Head of Housekeeping and the Head of Security accompanied me to search for it, but unfortunately, it was not found. I pointed out that the only person who entered my room after I left was the room service staff, and I complained about him. However, the response from the Head of Housekeeping was completely unacceptable—he raised his voice, refused to acknowledge my complaint, and even became aggressive, almost leading to a physical altercation. The Head of Reception and the Head of Security had to step in to calm the situation. The next day, when I met with the hotel manager, he told me that the room service staff had been investigated and that there were “no doubts” about him. No compensation was offered. He also mentioned that the Head of Housekeeping received a four-day penalty. I told him I would escalate the matter to the Tourism Police to ensure the situation was handled properly. When I returned to my room to check out, I suddenly found my football there. This confirmed to me that Mövenpick El Sokhna has zero professionalism and employs thieves. Highly NOT recommended!

The ground floor renewed bedrooms are very comfortable, clean , well equipped and spacious! I liked the house keeping man’s attitude, very well behaved, helpful and polite , his name is Hany , thank you Hany for your kind service ! Receptionist was nice, supportive and keen to please the guest as mush as possible! Special thanks to the buffet team as they are polite and very helpful, thank you chef Ahmed and chef Mohamed for making us specially a delicious Om Ali , it was so yummy ! Oriental desert corner needs to be improved !! Thanks to the salad chef, the salad bar was so delicious and delightful also the barbecue corner was great & tasty! The animation team is nice , active and tries to please everyone, thank you I sugget to make more price offers and family packages frequently ! Kindly reconsider the forbidden fishing policy in the hotel , it could be allowed in some specified zones as it’s a pleasant and enjoyable hobby for many guests !! Looking very forward to repeat this nice and relaxing holiday with this nice stuff soon isA ! Kind regards and best of luck Shaimaa