Ivy828
January 4, 2025
The hotel is not as good as expected. There’s no Nile view from our room, located at 2nd floor nor from the restaurant, so we didn’t see Nile from the hotel at all.
The service didn’t make us feel welcomed. The receptionist didn’t say hello or welcome, and looked impatient. When we asked if the hotel has first aid kit, as my husband was scratched by a cat and needed sanitary treatment, the receptionist just directly said “No”, although he promised to check and came back to us, he didn’t…
The room is good but the bathroom is quite old and the AC heat function didn’t work - it’s just around 8 degree during night in Aswan.