Kato Dool Wellness Resort

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

Excellent Nubian Egypt Experience Kato Dool Nubian (Aswan): If you want to see and support the black community in Egypt, Aswan has the ppl and temples! The hotel is an indigenous, highly rated, and recommended waterfront property! It was $138 U.S. a night, including a gorgeous balcony, spacious room/bath and included breakfast (which we missed because we had an early morning temple tour) The dinner there was full course, wud definitely recommend. They waited on us as top guests and this seemed to be their norm. Amazing service! The water view is awesome, we took a boat trip from the hotel dock down the Nile and it was so relaxing. We were the only two I'm the boat and we requested they inquire about getting us two beers and when docked away and the captain was so nice! Shopping: there is also extensive outside/market-style shopping stalls next to the hotel if you like to pick up gifts. I have to be honest, many of the sellers were aggressive, but I found this to be the case in Egypt in general. This was not due to the hotel. It was very nice having shopping so close and a stone's throw. The colorful decorations were just so festive and upbeat, I loved the vibe and energy of the hotel that matched the hotel staff. Last but not least, the staff, everyone was so welcoming and helpful! The experience was unmatched while in Egypt. We also visited Luxor and Cairo. P.S. The staff can arrange a pet alligator tour at a home nearby.

overall in nubian village, 200 egypt pounds to aswan city taxi. was cold weather. room had minimal heat. great views of nile. helpful arranging tours. nice staff. good food like everything in egypt, everything is negotiated

Pleasant stay❤️ It was pleasant..the staff is very friendly especially Ahmed Aziz and Rowaida..food is great and the whole experience was fascinating..some little disadvantages such as presence of cats while eating with difficulty to let them away..the food especially breakfast was tasty and great..while lunch wasn’t as we expected..overall we spent nice time with the great atmosphere of the place..

Very special A unique hotel where you experience the local Nubian culture. Free kayaking in the Nile, a gift!