Tru by Hilton Ashburn One Loudoun

Really nice, newer hotel in a great area with lots of good restaurants and things to do around it. Staff is really friendly and warm. Rooms are basic but comfortable. The market place is nice if you’re in a pinch and I worked for a few hours from the lobby one morning - lots of space to do that. I knocked off a star because I stayed 4 nights and housekeeping didn’t show up at all. They only service every other day (no problem!) but despite seeing the carts in the hallway and being gone during the day, my room was never cleaned. I also feel that the nightly rate is pretty high, but I suppose they’re charging for the higher end area.

This hotel was chosen based on close proximity to venue we were attending. It’s like a youth hostel for techies. They don’t clean the room Dailey or change out the towels and it not cheap either. Would not recommend for the money spent. Very disappointed. We usually like Hilton properties because of the nice amenities but everything seems to need an app.

Stayed with relatives for an event recently and then we stayed for 2 nights recently. Great location One Loudoun full of restaurants and some retail. Management (Anna) helpful..although it does seem at times the front desk does not receive instructions for things like room location, but otherwise staff very helpful. When booking suggestion ask if any kid events during your stay and if so request quiet rooms as it can get loud. Serves a nice breakfast and has a decent gym. Folks remember to tip the staff cleaning your tables and housekeeping. True they do not service every day but they will get you anything you need. Given wedding business and location, great value for the rates and/or points. Tip park hotel area as they tow in the garages if overnight. Also park around back for easy entrance to elevators.

The Tru staff were amazing! They were fast, professional, and kind. Our room was very clean.

The staff that maintains the facility clean are doing a great job. Two staff member in the front office counter should have been trained, not friendly at all.

Very clean and quiet. Nice amenities- airline shuttle, coffe a tea, pool table, gym and walkable to Loudoun One commercial area. Good restaurants in the area.