Tru by Hilton Ashburn One Loudoun

Tru hotel in Ashburn VA., is conveniently located just 15 minutes to Dulles. Located at One Loudoun which has a number of good restaurants and shopping. First and last time in a Hilton Tru. As a Hilton Diamond member I have stayed in many of their properties. The room is TINY, has no closet nor dresser. Just not to my liking.

Really nice, newer hotel in a great area with lots of good restaurants and things to do around it. Staff is really friendly and warm. Rooms are basic but comfortable. The market place is nice if you’re in a pinch and I worked for a few hours from the lobby one morning - lots of space to do that. I knocked off a star because I stayed 4 nights and housekeeping didn’t show up at all. They only service every other day (no problem!) but despite seeing the carts in the hallway and being gone during the day, my room was never cleaned. I also feel that the nightly rate is pretty high, but I suppose they’re charging for the higher end area.

Love the hotel, the cleaning people ready nice and helpful the place amazing, breakfast 100% excellent but the receptionist terrible, poor customer service but over all like I said the maintenance people excellent better than the receptionist

We needed a place to stay after a long flight and this hotel was near the airport. It was a typical low cost place to stay. It didn’t offer much but we didn’t need much, just a clean room and a good night’s sleep. We were able to get both.

Stayed with relatives for an event recently and then we stayed for 2 nights recently. Great location One Loudoun full of restaurants and some retail. Management (Anna) helpful..although it does seem at times the front desk does not receive instructions for things like room location, but otherwise staff very helpful. When booking suggestion ask if any kid events during your stay and if so request quiet rooms as it can get loud. Serves a nice breakfast and has a decent gym. Folks remember to tip the staff cleaning your tables and housekeeping. True they do not service every day but they will get you anything you need. Given wedding business and location, great value for the rates and/or points. Tip park hotel area as they tow in the garages if overnight. Also park around back for easy entrance to elevators.

The Tru staff were amazing! They were fast, professional, and kind. Our room was very clean.